Ona Marinas de Nerja Spa Resort

The hotel staff were all very friendly and welcoming except for the reception staff who were very abrupt and quite rude. We had contacted the hotel twice prior to our arrival to request a quiet room with a sea view however we did not get a reply and on arrival we were allocated a side sea view room overlooking waste land used as a car park. We were informed that they give priority to guests who book directly with the hotel. Also, we had to return to reception numerous times as our key-card didn’t work despite ensuring that it was kept away from our mobile phones. Our room was quite tired and in need of an upgrade but at least it was clean and the daily housekeeping was excellent. We were AI - the food in the buffet restaurant was quite good with plenty of variety - the waiters were very friendly and attentive. The bar staff were all friendly and efficient too however the all inclusive cocktails were horrible - if you wanted a decent cocktail, they were 10€ each. Evening entertainment was a bit mixed and included singers, karaoke & bingo - so not to everyone’s taste. There are plenty of sun loungers so no need to reserve a bed with a towel (although that still happened around the pool area). The hotel is a 30 mins walk into town or a short bus ride. Would highly recommend visiting the Cueva de Nerja - these caves are absolutely breathtaking and a must see. Overall, we enjoyed our week and would recommend it to anyone looking for a reasonably priced hotel in a quiet location.

Could be great with some policy changes. Room was totally fine (but paper thin walls), buffet totally fine (though vegetarians are basically stuck with the salad bar every meal), location was nice, pools are beautiful when actually open. The main issue with this place is that they put hideous brown fencing around the pools whenever they're not open, and they don't open until 10am even in summer (by which time kids will have been up about 3hrs), which means you're sat at breakfast looking out onto what looks like an ugly construction site. They're also a bit lazy and on cool days when they think not many people will want to swim, they only remove a couple of the fences at the pool steps, leaving an eyesore all day! We understood the safety reasons for the fences, but they need to be removed at sunrise every day without fail and left off until sunset, with the lifeguard hours matched accordingly. It really ruins the experience of the hotel and could be fixed so easily. Evening entertainment is low-budget karaoke, pub quiz, magic show etc. The one and only bar has 25 tables for about 150 rooms so get there early as most people don't fit and had to leave, either heading into Nerja or spending the evenings in the room. Overall, currently feels like a cheap and cheerful 2 or 3-star hotel, but could so easily be much better! Fix the fencing times, add hot vegetarian options at the buffet, and create an alternative evening bar / cafe area. Not sure if we'll ever go back.

Good location, air con didn’t work in the room. Something to be mindful of especially if visiting in the hotter months.

Very clean, staff very friendly

Breakfast is very good and organized Some rooms don’t have wifi internet, signal is not consistent Pool water is very cold

Hotel worn, dated and cheap looking. To have to go to reception and request a sink or bath plug says it all. Cheap and nasty. Would not beat or drink there. Goodness knows what we’d get served! Room had cheap “ furniture, curtains and cheap everything. Just awful. Staff were very pleasant and helpful. Every one of them.

Clean seaside large hotel with very average food options

Just a short stay thar we enjoyed and may be back for a longer stay.

The staff was very friendly. We loved the pool area and our room just off the pool was perfect until it was time to go to sleep and we wanted to bathe. Barely a trickle of water dribbled into the tub. It was too late to call anyone.

Room was in tired decorated, staff excelent, restaurant was adequate warm food on cold side unsure why pool closed at 3pm when pool and area still in full sun

Great place food and room excellent very friendly and courteous staff.

Rooms were cleaned everyday, but could do with renovating. Rooms were noisey on left side of the buidling due to generators but had good sunset views.

Quick check in. Nice, large suite with plenty of closet space.

Cleaning lady was excellent everyday room cleaned & towels changed & food was good , nice walk into the lovely Nerja can be difficult if u easy on your legs

Room was clean, right on the beach and the location was perfect for us.

The room was clean although it was a little outdated. The breakfast and dinner buffets were good.

The rooms were clean and spacious, making for a comfortable stay. It would have been even better if tea, coffee, and bottled water were provided in the kitchenette area. The only toiletry supplied was shower gel, so bring your own essentials if needed. The hairdryer was quite basic, so if you prefer a more powerful one, it’s worth taking your own. The décor is a little dated and could use a refresh, but overall the facilities were fine. The location is excellent — it’s a great balance between having a beachfront hotel and being within easy reach of the town. There’s also convenient access to buses into Nerja, which was really handy. Staff were very friendly and accommodating, and upgrades were available at an additional cost.

Front desk staff were nice as well as informative. We went to our room after a friendly check in. Arrived to our room with an odour that was of strong Clorox covering up layers of mold and mildew. Cleanliness of the room was toxic. Wiped the floor and the napkin was orange.The headboard was sticky and had red stains, ugh. Immediately went to pool bar where the beer was good but the snacks were inedible. We searched for nearby properties knowing we would forfeit the full amount of our stay. Had a wonderful experience at the Riu Monica! PS. Hotel is on outside fringe of Nerja and not a short walk to anything.

Here’s the revised version of your review, incorporating that detail and sharpening the tone for a more disappointed, impactful effect: ⸻ We had an extremely disappointing experience at this hotel from start to finish. After a long trip, we waited over three hours just to get a room, only to discover that it didn’t match the view we had paid for. We were moved three different times, yet none of the rooms came close to what was advertised or justified the price we paid. The rooms are outdated and poorly maintained — the furniture is worn, the carpets are stained, and the hallways look more like a hospital corridor than a resort. Nothing about the accommodations reflects the photos or descriptions online. The beach is another major letdown. It’s not sandy as shown, but mostly dirt and rocks, making it uncomfortable and uninviting. The buffet, while available, is poorly organized, with little clarity on what’s included, and staff were unhelpful and dismissive when we raised concerns. To make matters worse, the property is about 1.5 miles from the city and far from everything. Without a car, getting anywhere convenient is difficult and time-consuming. Overall, this property fell far short of expectations and was an utter disappointment. Save yourself the frustration — do not book here in Nerja. What a complete waste.

Beach