Petit Palace Puerta del Sol

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9.2
/10
Exceptional
1,003 reviews

What Guests Say About Their Stay

Endora

10.0
/ 10
We really loved and enjoyed our stay at this hotel. We felt welcome and valued by all the staff at the front desk, especially from Helen. She was very sincere friendly, helpful and accommodating to our needs. Room - size is enough for us 4. Overall is clean except the floor (a bit sticky and dusty). Beds are comfortable and linens are clean. However, two of us felt itchy (not insect bite) after using the towel after shower - could be because our skin is sensitive to their detergent. Breakfast - we did not include breakfast when booking the room. We were offered $15 euros for each person if we book for the next day breakfast. Their food and beverage selection are great and offers many varieties. Our family really enjoyed our breakfast in the past 3 days. Table seatings are limited. Extra service that means a lot to us - luggage storage. We arrived early and we can store our luggage and started exploring the city even when our room was not ready. Location of the hotel - excellent! Super close to the Sol metro station, love the vibe in this neighborhood - feel safe, busy but not noisy, convenient to access many restaurants, cafe, shows and shopping areas. Things I wish this hotel to have - self-laundry facilities, We definitely will come back again and recommend this hotel to our friends!

Christian

10.0
/ 10
The lobby and rooms are clean, well maintained and appeared recebtly renovated. The staff was awesome. i travel with two kids and they help since I arrived to the hotel. We arrived like at 9:00am a d they founds us a room to do check inn without a fee for early check inn. Ehile esoting for the room they borrow an area for our kids get comfortable

Ronald

10.0
/ 10
Very clean and modern after renovation. Very helpful staff. Shower was excellent. Great location.
In the Area
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Calle del Arenal, 4, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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24-Hour Front Desk
WiFi
Elevator
Staying at Petit Palace Puerta del Sol is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Petit Palace Puerta del Sol

Calle del Arenal, 4, Madrid, Community of Madrid, Spain, 28013
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Discover More About Petit Palace Puerta del Sol

General


Near Puerta del Sol

Location


With a stay at Petit Palace Puerta del Sol, you'll be centrally located in Madrid, steps from Joy Madrid and El Oso y el Madrono. This hotel is 0.1 mi (0.1 km) from Preciados Street and 0.6 mi (1 km) from Plaza Mayor.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Joy Madrid - 0.1 km / 0.1 mi
El Oso y el Madrono - 0.2 km / 0.1 mi
Preciados Street - 0.2 km / 0.1 mi
Puerta del Sol - 0.2 km / 0.1 mi
Calle de Alcalá - 0.2 km / 0.1 mi
Plaza de Canalejas - 0.4 km / 0.2 mi
Plaza de Callao - 0.4 km / 0.3 mi
Plaza Mayor - 0.5 km / 0.3 mi
Royal Theatre - 0.5 km / 0.3 mi
Gran Via - 0.5 km / 0.3 mi
San Miguel Market - 0.5 km / 0.3 mi
Plaza de Santa Ana - 0.5 km / 0.3 mi
Plaza de Oriente - 0.5 km / 0.3 mi
Cava Baja - 0.6 km / 0.4 mi
Sobrino de Botin - 0.6 km / 0.4 mi

The preferred airport for Petit Palace Puerta del Sol is Adolfo Suarez Madrid-Barajas Airport (MAD) - 17.8 km / 11.1 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Dining


Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Petit Palace Puerta del Sol

Entertainment Facility Petit Palace Puerta del Sol
Entertainment Facility
Functional Hall Petit Palace Puerta del Sol
Functional Hall
Common Space Petit Palace Puerta del Sol
Common Space
Lobby Petit Palace Puerta del Sol
Lobby
Exterior Petit Palace Puerta del Sol
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Petit Palace Puerta del Sol

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property offers central heating or air conditioning, depending on the season.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Petit Palace Puerta del Sol
64
Number of floors in Petit Palace Puerta del Sol
6
Another facilities in Petit Palace Puerta del Sol
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Petit Palace Puerta del Sol

What are available facilities at Petit Palace Puerta del Sol?
There are top facilites at Petit Palace Puerta del Sol such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Petit Palace Puerta del Sol?
The standard check-in time at Petit Palace Puerta del Sol is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Petit Palace Puerta del Sol provide breakfast?
Yes, Petit Palace Puerta del Sol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Petit Palace Puerta del Sol
Petit Palace Puerta del Sol has a 3.0-star rating.
How many floors does Petit Palace Puerta del Sol have?
Petit Palace Puerta del Sol has 6.
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More Reviews from Other Guests in Petit Palace Puerta del Sol

9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Petit Palace Puerta del Sol

Number of reviews per page
20
40
Top reviews
Endora
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We really loved and enjoyed our stay at this hotel. We felt welcome and valued by all the staff at the front desk, especially from Helen. She was very sincere friendly, helpful and accommodating to our needs. Room - size is enough for us 4. Overall is clean except the floor (a bit sticky and dusty). Beds are comfortable and linens are clean. However, two of us felt itchy (not insect bite) after using the towel after shower - could be because our skin is sensitive to their detergent. Breakfast - we did not include breakfast when booking the room. We were offered $15 euros for each person if we book for the next day breakfast. Their food and beverage selection are great and offers many varieties. Our family really enjoyed our breakfast in the past 3 days. Table seatings are limited. Extra service that means a lot to us - luggage storage. We arrived early and we can store our luggage and started exploring the city even when our room was not ready. Location of the hotel - excellent! Super close to the Sol metro station, love the vibe in this neighborhood - feel safe, busy but not noisy, convenient to access many restaurants, cafe, shows and shopping areas. Things I wish this hotel to have - self-laundry facilities, We definitely will come back again and recommend this hotel to our friends!
Read More
Liz
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Access to everything! Very friendly staff and very clean
Alexeis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Christian
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lobby and rooms are clean, well maintained and appeared recebtly renovated. The staff was awesome. i travel with two kids and they help since I arrived to the hotel. We arrived like at 9:00am a d they founds us a room to do check inn without a fee for early check inn. Ehile esoting for the room they borrow an area for our kids get comfortable
Read More
You Sun
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice staff and wonderful location
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean and modern after renovation. Very helpful staff. Shower was excellent. Great location.
gretta
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best location and staff
santiago
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel
diane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great breakfast, clean room. Bath great. Super annoying that it was 2 twin beds pushed together, though. The hotel is right in the middle of an extremely busy area...people walking around constantly...street musicians going. I loved it but you should know itll be noisy with the wondows open until at least 4 am. Staff was great.
Read More
Sheryle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing staff and great location
Maria
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

excellent location with beautiful views, spacious apartment and friendly staff
Maria
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Súper céntrico, con muchas tiendas alrededor y buenos restaurantes. Las chicas del front desk súper amables y dispuestas a ayudar en todo lo que necesitáramos.
Angela
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was very fresh and yummy. The hotel is clean and the location is amazing. It is old plumbing so you get a weird smell from the shower. But hotel is newly renovated and its location is the best.
Miguelangel
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Tremendo Servicio y muy céntrico. Todo muy bonito y limpio. El servicio 5 estrellas.
CHRIS
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice hotel right in the middle of the tourist center, short walk to everything. Nice clean rooms, and amazing, helpful staff.
Lori
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close to plaza, lots of shopping and food nearby.
Ignacio Molina
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect location by Puerta del Sol. Nice and professional staff at reception. Clean room. Good housekeeping staff on duty. Room is clean with all amenities needed. Lack of A/C, fan available on request. Overall a decent place to stay.
Christian
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was located in the middle of the action so that’s not a problem. The problem was the room got so hot and it was no way to cool it down because they don’t turn the AC on until summer so you can only have key on but if you turn the heat off, no air comes in from the windows. So it was very uncomfortably hot.
Erin
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location was perfect. The hotel staff was friendly and warm.
Iman
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excelent hot
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Petit Palace Puerta del Sol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.4

Room Comfort

8.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Petit Palace Puerta del Sol

Number of reviews per page
20
40
Top reviews
Endora
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We really loved and enjoyed our stay at this hotel. We felt welcome and valued by all the staff at the front desk, especially from Helen. She was very sincere friendly, helpful and accommodating to our needs. Room - size is enough for us 4. Overall is clean except the floor (a bit sticky and dusty). Beds are comfortable and linens are clean. However, two of us felt itchy (not insect bite) after using the towel after shower - could be because our skin is sensitive to their detergent. Breakfast - we did not include breakfast when booking the room. We were offered $15 euros for each person if we book for the next day breakfast. Their food and beverage selection are great and offers many varieties. Our family really enjoyed our breakfast in the past 3 days. Table seatings are limited. Extra service that means a lot to us - luggage storage. We arrived early and we can store our luggage and started exploring the city even when our room was not ready. Location of the hotel - excellent! Super close to the Sol metro station, love the vibe in this neighborhood - feel safe, busy but not noisy, convenient to access many restaurants, cafe, shows and shopping areas. Things I wish this hotel to have - self-laundry facilities, We definitely will come back again and recommend this hotel to our friends!
Read More
Liz
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Access to everything! Very friendly staff and very clean
Alexeis
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent
Christian
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The lobby and rooms are clean, well maintained and appeared recebtly renovated. The staff was awesome. i travel with two kids and they help since I arrived to the hotel. We arrived like at 9:00am a d they founds us a room to do check inn without a fee for early check inn. Ehile esoting for the room they borrow an area for our kids get comfortable
Read More
You Sun
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice staff and wonderful location
Ronald
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very clean and modern after renovation. Very helpful staff. Shower was excellent. Great location.
gretta
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best location and staff
santiago
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice hotel
diane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great breakfast, clean room. Bath great. Super annoying that it was 2 twin beds pushed together, though. The hotel is right in the middle of an extremely busy area...people walking around constantly...street musicians going. I loved it but you should know itll be noisy with the wondows open until at least 4 am. Staff was great.
Read More
Sheryle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing staff and great location
Maria
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

excellent location with beautiful views, spacious apartment and friendly staff
Maria
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Súper céntrico, con muchas tiendas alrededor y buenos restaurantes. Las chicas del front desk súper amables y dispuestas a ayudar en todo lo que necesitáramos.
Angela
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast was very fresh and yummy. The hotel is clean and the location is amazing. It is old plumbing so you get a weird smell from the shower. But hotel is newly renovated and its location is the best.
Miguelangel
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Tremendo Servicio y muy céntrico. Todo muy bonito y limpio. El servicio 5 estrellas.
CHRIS
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice hotel right in the middle of the tourist center, short walk to everything. Nice clean rooms, and amazing, helpful staff.
Lori
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Close to plaza, lots of shopping and food nearby.
Ignacio Molina
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect location by Puerta del Sol. Nice and professional staff at reception. Clean room. Good housekeeping staff on duty. Room is clean with all amenities needed. Lack of A/C, fan available on request. Overall a decent place to stay.
Christian
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was located in the middle of the action so that’s not a problem. The problem was the room got so hot and it was no way to cool it down because they don’t turn the AC on until summer so you can only have key on but if you turn the heat off, no air comes in from the windows. So it was very uncomfortably hot.
Erin
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The location was perfect. The hotel staff was friendly and warm.
Iman
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excelent hot
Number of reviews per page
20
40