Room Mate Macarena, Madrid Gran Vía

Hotels
9.4
/10
Exceptional
1,603 reviews

What Guests Say About Their Stay

Craig

10.0
/ 10
Hotel was clean, staff were welcoming and friendly, the location is perfect for a busy city break.

Yilien

10.0
/ 10
Great location and friendly staff! Room was clean and comfortable. Will definitely book again in the future.

Debby

10.0
/ 10
Everything was great except the bed. Two twin together than with each side slanted to the end it was like sleeping on top of a teepee. Otherwise everything else was great. Personnel, room and areas cleanliness, breakfast buffet and location.
In the Area
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Gran Vía 43, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Room Mate Macarena, Madrid Gran Vía is located in area / city Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Room Mate Macarena, Madrid Gran Vía

Gran Vía 43, Madrid, Community of Madrid, Spain, 28013
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Lobby Room Mate Macarena, Madrid Gran Vía
Lobby 2 Room Mate Macarena, Madrid Gran Vía

Discover More About Room Mate Macarena, Madrid Gran Vía

General


Near Puerta del Sol

Location


With a stay at Room Mate Macarena, Madrid Gran Vía, you'll be centrally located in Madrid, steps from Gran Via and 7 minutes by foot from Puerta del Sol. This hotel is 0.5 mi (0.7 km) from Plaza Mayor and 0.5 mi (0.8 km) from Royal Palace of Madrid.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Gran Via - 0.1 km / 0.1 mi
Preciados Street - 0.1 km / 0.1 mi
Plaza de Callao - 0.1 km / 0.1 mi
Teatro La Strada Gran Via - 0.2 km / 0.1 mi
Plaza de España - Princesa - 0.2 km / 0.1 mi
Lope de Vega Theatre - 0.2 km / 0.1 mi
El Oso y el Madrono - 0.5 km / 0.3 mi
Royal Theatre - 0.5 km / 0.3 mi
Casino Gran Via - 0.5 km / 0.3 mi
Plaza de Oriente - 0.6 km / 0.4 mi
Puerta del Sol - 0.6 km / 0.4 mi
Calle de Alcalá - 0.6 km / 0.4 mi
Calle de la Princesa - 0.6 km / 0.4 mi
San Miguel Market - 0.7 km / 0.5 mi
Plaza de Canalejas - 0.7 km / 0.5 mi

The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.2 km / 10 mi

Facilities


Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.

Business Facilities


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Dining


Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Rooms


Make yourself at home in one of the 130 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Room Mate Macarena, Madrid Gran Vía

Bar, Cafe and Lounge Room Mate Macarena, Madrid Gran Vía
Bar, Cafe and Lounge
Swimming Pool Room Mate Macarena, Madrid Gran Vía
Swimming Pool
Common Space Room Mate Macarena, Madrid Gran Vía
Common Space
Lobby Room Mate Macarena, Madrid Gran Vía
Lobby
Exterior Room Mate Macarena, Madrid Gran Vía
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast

Things to Do

  • Outdoor pool
  • Pool sun loungers

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in Room Mate Macarena, Madrid Gran Vía

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses some wind, solar, and geothermal energy; some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests traveling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilograms) and must be at least 1 year old. Full details will be provided by the hotel.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Room Mate Macarena, Madrid Gran Vía
130
Number of floors in Room Mate Macarena, Madrid Gran Vía
9
Another facilities in Room Mate Macarena, Madrid Gran Vía
Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Room Mate Macarena, Madrid Gran Vía

What are available facilities at Room Mate Macarena, Madrid Gran Vía?
There are top facilites at Room Mate Macarena, Madrid Gran Vía such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Room Mate Macarena, Madrid Gran Vía?
The standard check-in time at Room Mate Macarena, Madrid Gran Vía is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Room Mate Macarena, Madrid Gran Vía provide breakfast?
Yes, Room Mate Macarena, Madrid Gran Vía provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Room Mate Macarena, Madrid Gran Vía
Room Mate Macarena, Madrid Gran Vía has a 3.0-star rating.
How many floors does Room Mate Macarena, Madrid Gran Vía have?
Room Mate Macarena, Madrid Gran Vía has 9.
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More Reviews from Other Guests in Room Mate Macarena, Madrid Gran Vía

9.4
Exceptional
From 1,603 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Room Mate Macarena, Madrid Gran Vía

Number of reviews per page
20
40
Top reviews
Luis
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was fine for the amount of days we stayed. The only issue was the AC was controlled under a system that forced us to keep the window open which made it hard to sleep at night due to how much noise there was in Gran via. Overall the rooftop and staff was very friendly.
Ahmed
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy check in and very kind staff and warm welcoming
Jamall
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Booked 3 rooms. Requested in advance that they be near each other. Two were but one on different floor. No reason why 3 rooms couldn't have been blocked with advance notice. All 3 rooms were different. One had bath/shower which wasnt desirable but no choice given, other 2 were walk in cubicles. Our room had 3 high steps in the room to separate entrance and bathroom area from the bed area. Very inconvenient with knee problem and not described in room description. Woken on last morning by the sound of cutting/grinding and hammering from floor above. Location excellent and staff super helpful. Clunky unreliable online check-in system.
Read More
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was clean, staff were welcoming and friendly, the location is perfect for a busy city break.
Hugo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Exceñlent hotel very weññ locsted.
Yilien
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and friendly staff! Room was clean and comfortable. Will definitely book again in the future.
Gail
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I arrived at the hotel around 7:00 a.m. and went straight to check in. Although I was not greeted upon entering, despite two staff members being present at the front desk, a young blond male staff member did inform me that a room was available early, well before the official 3:00 p.m. check-in time. I appreciated this, as I was extremely exhausted. I was assigned Room 115. Unfortunately, the room had significant usability issues. The toilet was located in a separate, extremely small space that required sitting sideways to use—clearly not accessible or comfortable for most adults. After resting briefly, I left to get food and returned later to shower. The shower, however, was unusable. The stall door opened inward, leaving less than eight inches of space to enter, making it physically impossible to access.This room is not suitable for a standard-sized adult and raises serious concerns about accessibility and basic functionality. When I returned to the front desk to report the issue, I expressed my frustration, noting that the staff seemed already aware of the room’s limitations. I was initially told I would need to pay extra for a different room, which I declined, as the issue was not a matter of preference but of usability. Eventually, the staff agreed to move me. I was ultimately reassigned to a different room, 101, which was appropriately sized and had a functional bathroom and shower. Because of this experience, I would not choose to stay at this hotel again.
Read More
Debby
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great except the bed. Two twin together than with each side slanted to the end it was like sleeping on top of a teepee. Otherwise everything else was great. Personnel, room and areas cleanliness, breakfast buffet and location.
Patricia Alvarado
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast was A+ and the location couldnt be any better.
Yaquelin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy buena ubicación y una vista hermosa desde sus terrazas ,las chicas del front decks super amables y eficientes
Cara
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One of the best hotels I’ve ever stayed in! The breakfast was amazing with traditional Spanish breakfast and lots of variety to choose from. Fresh squeezed juices and delicious coffee. Totally worth 13 EUR. Doorman very helpful, front desk, bartenders (rooftop bar open until midnite) all awesome staffing and very helpful. Location awesome in grand via -very walkable, safe neighborhood.
Read More
Ross
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

3rd time I have stayed here and I would keep coming back
Sabina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was ok. Good location for exploring the city. Nice View from the Roof.
Anayma Michelle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel
Kyle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean and good amount of space for a triple. Awkward layouts in the shower made it difficult to open and close the door. Toilet area is quite small as well but fairly standard for Europe. Grocery store across the street and very central location to all the sites. 20-25 minutes walk max to anything we wanted to see.
Jan Magdiel Carrion
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to every single interest place. Great location!!
Pedro
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good location
Nichola
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfect hotel for a weekend break
elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A spectacular stay in the perfect spot. Everything was impeccably clean, the atmosphere of the hotel is very pleasant, and the rooms are very comfortable. But what truly made the difference was the kindness and friendliness of the entire staff. They made us feel welcome at all times and turned the experience into something magical and special. We would definitely choose this hotel again when we return to Madrid. Highly recommended!
Read More
Julio Cesar Aguilar
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was excellent. The staff not so friendly but not rude.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Room Mate Macarena, Madrid Gran Vía

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 1,603 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Room Mate Macarena, Madrid Gran Vía

Number of reviews per page
20
40
Top reviews
Luis
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel was fine for the amount of days we stayed. The only issue was the AC was controlled under a system that forced us to keep the window open which made it hard to sleep at night due to how much noise there was in Gran via. Overall the rooftop and staff was very friendly.
Ahmed
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy check in and very kind staff and warm welcoming
Jamall
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Booked 3 rooms. Requested in advance that they be near each other. Two were but one on different floor. No reason why 3 rooms couldn't have been blocked with advance notice. All 3 rooms were different. One had bath/shower which wasnt desirable but no choice given, other 2 were walk in cubicles. Our room had 3 high steps in the room to separate entrance and bathroom area from the bed area. Very inconvenient with knee problem and not described in room description. Woken on last morning by the sound of cutting/grinding and hammering from floor above. Location excellent and staff super helpful. Clunky unreliable online check-in system.
Read More
Craig
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was clean, staff were welcoming and friendly, the location is perfect for a busy city break.
Hugo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Exceñlent hotel very weññ locsted.
Yilien
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location and friendly staff! Room was clean and comfortable. Will definitely book again in the future.
Gail
icon-
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I arrived at the hotel around 7:00 a.m. and went straight to check in. Although I was not greeted upon entering, despite two staff members being present at the front desk, a young blond male staff member did inform me that a room was available early, well before the official 3:00 p.m. check-in time. I appreciated this, as I was extremely exhausted. I was assigned Room 115. Unfortunately, the room had significant usability issues. The toilet was located in a separate, extremely small space that required sitting sideways to use—clearly not accessible or comfortable for most adults. After resting briefly, I left to get food and returned later to shower. The shower, however, was unusable. The stall door opened inward, leaving less than eight inches of space to enter, making it physically impossible to access.This room is not suitable for a standard-sized adult and raises serious concerns about accessibility and basic functionality. When I returned to the front desk to report the issue, I expressed my frustration, noting that the staff seemed already aware of the room’s limitations. I was initially told I would need to pay extra for a different room, which I declined, as the issue was not a matter of preference but of usability. Eventually, the staff agreed to move me. I was ultimately reassigned to a different room, 101, which was appropriately sized and had a functional bathroom and shower. Because of this experience, I would not choose to stay at this hotel again.
Read More
Debby
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great except the bed. Two twin together than with each side slanted to the end it was like sleeping on top of a teepee. Otherwise everything else was great. Personnel, room and areas cleanliness, breakfast buffet and location.
Patricia Alvarado
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast was A+ and the location couldnt be any better.
Yaquelin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy buena ubicación y una vista hermosa desde sus terrazas ,las chicas del front decks super amables y eficientes
Cara
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

One of the best hotels I’ve ever stayed in! The breakfast was amazing with traditional Spanish breakfast and lots of variety to choose from. Fresh squeezed juices and delicious coffee. Totally worth 13 EUR. Doorman very helpful, front desk, bartenders (rooftop bar open until midnite) all awesome staffing and very helpful. Location awesome in grand via -very walkable, safe neighborhood.
Read More
Ross
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

3rd time I have stayed here and I would keep coming back
Sabina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was ok. Good location for exploring the city. Nice View from the Roof.
Anayma Michelle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel
Kyle
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was clean and good amount of space for a triple. Awkward layouts in the shower made it difficult to open and close the door. Toilet area is quite small as well but fairly standard for Europe. Grocery store across the street and very central location to all the sites. 20-25 minutes walk max to anything we wanted to see.
Jan Magdiel Carrion
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Close to every single interest place. Great location!!
Pedro
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good location
Nichola
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Perfect hotel for a weekend break
elizabeth
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A spectacular stay in the perfect spot. Everything was impeccably clean, the atmosphere of the hotel is very pleasant, and the rooms are very comfortable. But what truly made the difference was the kindness and friendliness of the entire staff. They made us feel welcome at all times and turned the experience into something magical and special. We would definitely choose this hotel again when we return to Madrid. Highly recommended!
Read More
Julio Cesar Aguilar
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was excellent. The staff not so friendly but not rude.
Number of reviews per page
20
40