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Smartr Atocha Reina Sofia

Name: Smartr Atocha Reina Sofia
Address: Calle Rafael Riego 24, Madrid, Community of Madrid, Spain, 28045, Calle Rafael Riego 24, Madrid, 28045, Spain

Apartments

7.8

/10

Pleasant

28 reviews

What Guests Say About Their Stay

Todd

10.0

/ 10

Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.

Alicia

10.0

/ 10

Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service

Carlos Augusto

10.0

/ 10

2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.

In the Area

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Calle Rafael Riego 24, Madrid, Community of Madrid, Spain, 28045

Main Facilities

Elevator

WiFi

Smartr Atocha Reina Sofia is located in area / city Madrid.

Available Room Types in Smartr Atocha Reina Sofia

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What's around Smartr Atocha Reina Sofia

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Calle Rafael Riego 24, Madrid, Community of Madrid, Spain, 28045

Discover More About Smartr Atocha Reina Sofia

Location

Smartr Atocha Reina Sofia is located in area / city Madrid.

About Smartr Atocha Reina Sofia

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Enjoy luxurious treats and incomparable experience by staying at Smartr Atocha Reina Sofia.

All facilities in Smartr Atocha Reina Sofia

Others

Public Facilities

Others
Smoke-free area
Elevator

Connectivity

Free WiFi

Accommodation Policy & General Information in Smartr Atocha Reina Sofia

Important Note

Nearby parking fee: EUR 20 per night (656 ft away)
Pet fee: EUR 30 per pet, per stay
Service animals are exempt from fees
Housekeeping fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: EUR 50 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - Before 11:00
Available rooms at Smartr Atocha Reina Sofia	25
Another facilities in Smartr Atocha Reina Sofia	Others, Smoke-free area, Free WiFi

Frequently asked question in Smartr Atocha Reina Sofia

What are available facilities at Smartr Atocha Reina Sofia?

There are top facilites at Smartr Atocha Reina Sofia such as Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Smartr Atocha Reina Sofia?

The standard check-in time at Smartr Atocha Reina Sofia is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Smartr Atocha Reina Sofia

Overall Ratings & Reviews Smartr Atocha Reina Sofia

Other sources (28)

7.8

Pleasant

From 28 reviews

Cleanliness

8.8

Room Comfort

8.4

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Traveler Reviews Smartr Atocha Reina Sofia

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Top reviews

Leo R

Leisure Family

8.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

desk staff has no flexibility dealing with credit card payments over the phone, I had phone issues upon reaching Madrid & the desk agent made me come to their office just to complete the payment process, just plain absurd since the office has my credit card info to reserve the unit, the agent could easily have easily processed the payment & give the entry code for the property over the phone, NO need for a subway ride to the office just to be given the entry code, what a hassle!

Michael

Friends and Family

8.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.

John

Leisure Family

8.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.

Michael

Leisure with Partner

4.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.

Francisco

Leisure Family

8.0

/10

Reviewed 53 week(s) ago

Expedia Group verified review

Nice quiet neighborhood

rafael

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Very convenient locariin

jing

Friends and Family

2.0

/10

Reviewed 60 week(s) ago

2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.

Carlos

10.0

/10

Reviewed 92 week(s) ago

Expedia Group verified review

Nice and clean place, love it

Ana

Leisure Family

10.0

/10

Reviewed 23 week(s) ago

Apartamento muy confortable; cerca al museo de la Reina Sofía; muy recomendable

Francisco

2.0

/10

Reviewed 92 week(s) ago

Hotels.com verified review

!CUIDADO, CUIDADO! Si lo que quieres es pagar un apartamento, que además de pagar el precio de la habitación pagues una retención de un depósito, y llegar al apartamento y que no te hayan enviado la información de cual es ni como acceder dentro. Y que los estés llamando y tengan el teléfono apagado ( en todos los que te indica que puedes contactarles) y te dejen tirado en la calle esperando y esperando, este sin duda es tu apartamento. Hay mucha gente que le queda grande querer ser empresario, se piensan que porque compres un apartamento, le pongas un sofá y una tele, y todo "online" ya eres empresario. Srs. Un negocio para que realmente puedan dar un servicio, hay que estar por él, y no apagar el teléfono en horarios laborales porque tienes que ir al supermercado o a comprar el pan. Así que espero sirva a alguien este post

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