Amagi Aria

Everything was perfect !

The staff were excellent as i had trouble wirh my flight to Maldives charging excess baggage , restaurant and room service tops beautiful night views of the lake

The rooms were very clean and modern. The pool and restaurant were reslly good as well

Stylish luxurious accommodation was very comfortable Mattress and pillows ensured a good night’s sleepAir conditioning kept us cool without being noisy. Hot tub was a relaxing treat. Food and drink was varied and tasty. We would love to come again

Na

Bathroom tiles werent clean for ages Shower cubicle had a big hole under the door and flooded the floor after a shower Room service food served on a tray uncovered Person who took the order hung up on me before finishing the order.

Nice airport hotel tho we had to have dinner in room as no space in the restaurant. It suited us fine doing that as we had been travelling all day and were tired. Brekkie is amazing. Staff fine. Setting nice

The room electronics lock was not working. The same problem during my last year stay. Disappointed

Very nice place very friendly staff location is great beautiful view unfortunately room is not that great as Five Star hotel. I would love to see more improvement. Food was great.

modern building with a superb young staff. Will stay there again.

I spent 3 nights here as it was the joining hotel for a group tour. My first room was on the edge of a mosquito ridden swamp and at dusk the mozzies were coming in under the door. My tv had a volume set at 59. I was moved to another room. Next room had a cracked shower head and water sprayed everywhere at high pressure another English guest had told me about her shower experience and had been shifted to another room. This was fixed after "discussion" with the plumber he got soaked when I turned on the shower . On the third night my room share lady arrived from England and the aircon stopped working she was moved to another room at 9pm. I'd had enough moving and chose to stay put. Considering I'd paid around $140 a night not including breakfast it's the worst place I've ever stayed. The location is good apart from the mosquitos no screens on the doors or mosquito nets on beds. The staff were very helpful and responded to the issues however I wasn't offered a free meal for all the inconvenience . By comparison my first hotel at under $100 a night was very pleasant and comfortable.

No refrigerator in room this is a biggie for travellers like us in the tropics . Only two skinny towels gym closed rooms ok but not flash at all

Beautiful lagoon-front self-contained hotel, room was spotless, staff the most courteous and helpful I’ve ever met. Lagoon tour (arranged by front desk) was peaceful, full of birds, Captain Rohan a fantastic guide to birds and wildlife. Transportation to Negombo is via tuktuk, driver Asim polite and exceptionally kind (provided tour of Negombo and a short errand for salt and Type G adapter for my travels, Amagi Aria has universal outlets but the rest of Sri Lanka has Type G). Excellent breakfast buffet too!

There was no fridge in the unit n I needed to put my insulin in the fridge.they said they would bring 1 but never did . I gave them the insulin to put in their fridge. I asked them again about the fridge.then they bought one n plugged it in. They brought my insulin and the box was all wet n one cartridge was broken.as I had 1 extra I didn’t bother complain.after a while I found the fridge was not working at all.i just left my insulin outside. Why they have to put that they probably knew it wasn’t working. At my age I didn’t want any drama n said nothing to them. I was disappointed.

Rooms are shoddy at best. First room with broken lock, warm fridge, dim lighting (couldnt even see my clothes let alone face in the mirror). Second room, was give their nonfunctioning family room, fridge had been removed and I was provided warm water and a subpar A/C so woke up in a sweat, shades did not even open so could not enjoy sunshine in their dull dimly lit rooms, bathroom was horrendously dirty and dilapidated. Room key never worked and doors didn’t lock (I believe the maintenance guy must still be on his way). Horrible and wouldn't even stay there for free. Zero vegan options other than fruit unless you are allergic to any since all are mixed together using same serving spoon. No nondairy options in a place with majority Asian visitors is just inconsiderate. The “spa” is a joke and so rundown for being “new” (one year old) -looks like walking into an abandoned construction site, nobody washed their hands, no sheet even placed on the body, cold and made colder when massage guy put fan on blast for his own comfort after which he continued to massage with his sweaty hands. Not convenient to visit anything in town and takes forever to get Uber to and from property. Do not offer free airport pickup/dropoff and considerably more expensive than an Uber (airport only 15mins away). They left used toilet paper roll in a family room suite with about ten squares on it.

It is a good hotel on the lake/beach with all sorts of services available.

Good location for getting to the airport. Nice foyer area. Rooms looked tired and run down.

Great

The place was very nice

Early flight in the morning to Europe and too much noice of loud music coming come from the bay. I could not sleep the hours I had available at the property, plus when I woke up and turned on the light I saw a big cockroach on the floor running around .... no comment