Ella Mount Heaven Hotel

Hotels
5.4
/10
Fair
10 reviews
In the Area
See Map
15th Mile Post, Wellawaya Road, Monaragala Division, Moneragala District, Province of Uva, Sri Lanka, 90090

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Near Little Adam's Peak
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Ella Mount Heaven Hotel

15th Mile Post, Wellawaya Road, Monaragala Division, Moneragala District, Province of Uva, Sri Lanka, 90090
Discover More Places
Exterior Ella Mount Heaven Hotel
Exterior 2 Ella Mount Heaven Hotel

Discover More About Ella Mount Heaven Hotel

General


Near Little Adam's Peak

Location


With a stay at Ella Mount Heaven Hotel in Ella, you'll be within a 5-minute drive of Ravana Falls and Ravana's Cave. This spa hotel is 2.1 mi (3.3 km) from Kital Ella Waterfall and 2.5 mi (4.1 km) from Suwadivi Ayurveda Health Care.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Ravana Falls - 2.3 km / 1.4 mi
Kital Ella Waterfall - 2.7 km / 1.7 mi
Ravana's Cave - 3.2 km / 2 mi
Suwadivi Ayurveda Health Care - 4.1 km / 2.5 mi
Nature Trail Ella - 4.3 km / 2.6 mi
Kinellan Tea Factory - 4.8 km / 3 mi
Nine Arches Bridge - 5.9 km / 3.7 mi
Flying Ravana Mega Zipline - 6 km / 3.7 mi
Little Adam's Peak - 6 km / 3.8 mi
Secret Waterfall - 7.1 km / 4.4 mi
Dhowa Rock Temple - 9.3 km / 5.8 mi
Uva Halpewatte Tea Factory - 10 km / 6.2 mi
Ella Rock - 10 km / 6.2 mi
Rakkiththa Kanda Rajamaha Viharaya - 10.6 km / 6.6 mi
Provincial General Hospital- Badulla - 26.1 km / 16.2 mi

The preferred airport for Ella Mount Heaven Hotel is Bandaranaike Intl. Airport (CMB) - 329.6 km / 204.8 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 3 indoor pools and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.

Business Facilities


Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Rooms


Treat yourself to a stay in one of the 37 individually furnished guestrooms, featuring private pools and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

All facilities in Ella Mount Heaven Hotel

Common Space Ella Mount Heaven Hotel
Common Space
Exterior Ella Mount Heaven Hotel
Exterior
Others Ella Mount Heaven Hotel
Others
Restaurant Ella Mount Heaven Hotel
Restaurant

Things to Do

  • Indoor pool
  • Picnic area
  • Garden
  • Spa
  • Fitness center
  • Barbecue

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Transportation

  • Airport transfer
  • Valet parking

Food and Drinks

  • Breakfast
  • Snack bar

General

  • Lockers
  • Terrace

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Conference center

Accommodation Policy & General Information in Ella Mount Heaven Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
11:30 - 20:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, Noise-free rooms not guaranteed
  • Fee for buffet breakfast: approximately USD 8 for adults and USD 5 for children
  • Airport shuttle fee: USD 8000 per vehicle (one-way)
  • Airport shuttle fee per child: USD 4000 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 11:30 - 20:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ella Mount Heaven Hotel
37
Another facilities in Ella Mount Heaven Hotel
Indoor pool, Picnic area, Garden, Spa, Fitness center

Frequently asked question in Ella Mount Heaven Hotel

What are available facilities at Ella Mount Heaven Hotel?
There are top facilites at Ella Mount Heaven Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Ella Mount Heaven Hotel?
The standard check-in time at Ella Mount Heaven Hotel is starting from 11:30 - 20:00 while the latest check-out time is at Before 11:00
Does Ella Mount Heaven Hotel provide breakfast?
Yes, Ella Mount Heaven Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Ella Mount Heaven Hotel
Ella Mount Heaven Hotel has a 3.0-star rating.
How many rooms are available at Ella Mount Heaven Hotel
Ella Mount Heaven Hotel has 37.
See All

More Reviews from Other Guests in Ella Mount Heaven Hotel

5.4
Fair
From 10 reviews
Cleanliness

5.6

Room Comfort

4.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ella Mount Heaven Hotel

Number of reviews per page
20
40
Top reviews
Rahamat
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The worst hotel in the entire universe..toilet smelling..gave used soap wrapped in tissue, no fridge, no vanity, broken shower head, to go to toilet, have to cross wet shower floor, flies sitting all over breakfast food, no tissue, no face towel, no hand towel, reception did not talk, did not provide any information, asked bell boy about dinner, he said buffe, but when went to restaurant, no buffe..only fried rice and pasture..had to abandon the restaurant and went for dinner in the town. Booked for 2 night but had to change the hotel after 1 night..cannot stay in this horrible hotel..will ask hotels.com to refund my money..This hotel is worth nothing.
Read More
Mohamad
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Very dirty. Terribly dirty. Very old. Pictures on Expedia don't match reality. Bugs everywhere. Toilet fixtures old and damaged. We couldn't even shower. Wifi terrible. I am trying to file a claim on this property for misleading and showing wrong information while booking.
Chamila
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Beautiful view but hotel is run down. Rooms were huge but there were bugs. The room pools were stagnant water and very dirty. Lots of stairs made it hard for elderly parents to navigate. Bathrooms were not clean and ver unpleasant
Susan
icon-
4.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

The hotel is tired and dusty. Everything was old and faded. The rooms may once have been grand and that has faded. Even though I had booked 2 nights and paid the room I booked wasn’t available when I arrived. The food was ordinary.
Angela
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

When we got to the hotel they 1st said they didn't do hotel's. Com so i was about to cancel my credit card as i thought i had been scammed had i done so it would have been very inconvenient. After 20 minutes of panicking the manager came over and said we did have a booking. If i had not paid upfront i would have walked out NOT HAPPY 😡
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Ella Mount Heaven Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.4
Fair
From 10 reviews
Cleanliness

5.6

Room Comfort

4.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ella Mount Heaven Hotel

Number of reviews per page
20
40
Top reviews
Rahamat
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The worst hotel in the entire universe..toilet smelling..gave used soap wrapped in tissue, no fridge, no vanity, broken shower head, to go to toilet, have to cross wet shower floor, flies sitting all over breakfast food, no tissue, no face towel, no hand towel, reception did not talk, did not provide any information, asked bell boy about dinner, he said buffe, but when went to restaurant, no buffe..only fried rice and pasture..had to abandon the restaurant and went for dinner in the town. Booked for 2 night but had to change the hotel after 1 night..cannot stay in this horrible hotel..will ask hotels.com to refund my money..This hotel is worth nothing.
Read More
Mohamad
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Very dirty. Terribly dirty. Very old. Pictures on Expedia don't match reality. Bugs everywhere. Toilet fixtures old and damaged. We couldn't even shower. Wifi terrible. I am trying to file a claim on this property for misleading and showing wrong information while booking.
Chamila
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Beautiful view but hotel is run down. Rooms were huge but there were bugs. The room pools were stagnant water and very dirty. Lots of stairs made it hard for elderly parents to navigate. Bathrooms were not clean and ver unpleasant
Susan
icon-
4.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

The hotel is tired and dusty. Everything was old and faded. The rooms may once have been grand and that has faded. Even though I had booked 2 nights and paid the room I booked wasn’t available when I arrived. The food was ordinary.
Angela
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

When we got to the hotel they 1st said they didn't do hotel's. Com so i was about to cancel my credit card as i thought i had been scammed had i done so it would have been very inconvenient. After 20 minutes of panicking the manager came over and said we did have a booking. If i had not paid upfront i would have walked out NOT HAPPY 😡
Read More
You’ve read all the top reviews.
Number of reviews per page
20
40