Heritance Kandalama

Hotels
8.9
/10
Exceptional
687 reviews

What Guests Say About Their Stay

Antony

10.0
/ 10
Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.

Sean

10.0
/ 10
Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.

Alicia

10.0
/ 10
Amazing architecture and views. The grounds are lovely and the food is simply superb.
In the Area
See Map
Kandalama Lake front, Matale, Central, Sri Lanka, 21100

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Heritance Kandalama is located in area / city Matale North. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Heritance Kandalama

Kandalama Lake front, Matale, Central, Sri Lanka, 21100
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Lobby Heritance Kandalama
Exterior 2 Heritance Kandalama

Discover More About Heritance Kandalama

General


Near Popham's Arboretum

Location


When you stay at Heritance Kandalama in Kandalama, you'll be on a lake and 11 minutes by car from Popham's Arboretum. This family-friendly hotel is 6 mi (9.6 km) from Dambulla Cave Temple and 7.5 mi (12.1 km) from Sri Lanka.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Popham's Arboretum - 6.6 km / 4.1 mi
Dambulla Cave Temple - 9.6 km / 6 mi
Sri Lanka - 12.1 km / 7.5 mi
Rangiri Dambulla International Stadium - 12.2 km / 7.6 mi
Sigiriya Museum - 22.3 km / 13.8 mi
Ancient City of Sigiriya - 22.9 km / 14.2 mi
Sigiriya Lion Rock - 23.1 km / 14.3 mi
Habarana Cultural Center - 24.5 km / 15.2 mi
Pidurangala Rock - 25.8 km / 16 mi
Minneriya National Park - 29.5 km / 18.3 mi
Nalanda Gedige - 33.4 km / 20.7 mi
Na Uyana Aranya - 37.7 km / 23.4 mi
International Spice Walk - 41.9 km / 26 mi
Ritigala Ruins - 45.2 km / 28.1 mi
Aukana Buddhist Statue - 47 km / 29.2 mi

The preferred airport for Heritance Kandalama is Bandaranaike Intl. Airport (CMB) - 139.7 km / 86.8 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities


Featured amenities include a 24-hour business center, express check-in, and express check-out. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining


Grab a bite at Kanchana Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.

All facilities in Heritance Kandalama

Bar, Cafe and Lounge Heritance Kandalama
Bar, Cafe and Lounge
Swimming Pool Heritance Kandalama
Swimming Pool
Entertainment Facility Heritance Kandalama
Entertainment Facility
Fitness Center Heritance Kandalama
Fitness Center
Functional Hall Heritance Kandalama
Functional Hall

Things to Do

  • Outdoor pool
  • Spa
  • Library
  • Outdoor facilities
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Express check-in
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Terrace

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Sports and Recreations

  • Table tennis
  • Billiard
  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Business Facilities

  • Computer station

Accommodation Policy & General Information in Heritance Kandalama

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Available rooms at Heritance Kandalama
152
Number of floors in Heritance Kandalama
7
Another facilities in Heritance Kandalama
Outdoor pool, Spa, Library, Outdoor facilities, Sauna

Frequently asked question in Heritance Kandalama

What are available facilities at Heritance Kandalama?
There are top facilites at Heritance Kandalama such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heritance Kandalama?
The standard check-in time at Heritance Kandalama is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Heritance Kandalama
Heritance Kandalama has a 5.0-star rating.
How many floors does Heritance Kandalama have?
Heritance Kandalama has 7.
How many rooms are available at Heritance Kandalama
Heritance Kandalama has 152.
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More Reviews from Other Guests in Heritance Kandalama

Overall Ratings & Reviews Heritance Kandalama

Traveloka (1)
Other sources (686)
9.0
Exceptional
From 686 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heritance Kandalama

Number of reviews per page
20
40
Top reviews
Antony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.
Read More
Seiji
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect hospitality, cleanliness, foods and environment.
Sean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.
Alicia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing architecture and views. The grounds are lovely and the food is simply superb.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Building and setting were lively but the comunal areas were lacking in atmosphere. There was no nice area for evening drinks which was disappointing.
Janani
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!
Angus
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.
Rajika
icon-Family
Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location, ambience and service. Excellent dining options. Unmatched architectural setting.
Ron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.
Craig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

A fabulous location and different hotel
Anantha Vybhav
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good property
Clifford
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Amazing views. Fantastic experience. Friendly, professional staff.
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.
Pablo
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great customer service,
David
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.
Read More
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.
Olivia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.
Read More
Rhys
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Stunning location. Brilliant service! Wonderful architecture!
Shannon
icon-with Partner
with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Loved our stay
WEI MING
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Beautiful property, a masterpiece by Geoffrey Bawa, architecture hidden and surrounded by nature. Special thanks to Nalinda for the amazing architectural tour, and bird watching tour…was very lucky to spot an elephant by the lake which was a very rare occurrence!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Heritance Kandalama

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Heritance Kandalama

Traveloka (1)
Other sources (686)
9.0
Exceptional
From 686 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.4

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heritance Kandalama

Number of reviews per page
20
40
Top reviews
Antony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely hotel in great surrounding. Fab infinity pool for Insta worthy pics. The food at the hotel was outstanding and by far the best buffets we had during our trip to Sri Lanka and definitely the best hoppers. The hotel is built into a rock. Some areas felt a little dated in decor and check in was a bit slow but this could be due to the large numbers of people staying at the hotel. The pool boys at the infinity pool were fabulous in helping us take photographs that captured the beauty of the area. The room was lovely and we had a fantastic view of Sigiriya and a jacuzzi with an outside view. Great base for exploring Sigiriya and the Eco elephant safari.
Read More
Seiji
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect hospitality, cleanliness, foods and environment.
Sean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing hotel! the architecture and design make this a must see hotel and the staff couldn’t be friendlier. We really loved our stay here.
Alicia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Amazing architecture and views. The grounds are lovely and the food is simply superb.
Emma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Building and setting were lively but the comunal areas were lacking in atmosphere. There was no nice area for evening drinks which was disappointing.
Janani
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful rooms set in the most gorgeous landscape. So much thought behind each architectural choice with exceptional service and delicious food!
Angus
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

One of the best hotels I have ever stayed in. The Geoffrey Bawa design is stunning. Incredible views. Great location. Feels like you’re in the jungle. Staff were brilliant. The buffet food was delicious.
Rajika
icon-Family
Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great location, ambience and service. Excellent dining options. Unmatched architectural setting.
Ron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Wow factor and great service. Had the best swim of the year. Expansive hotel and facilities. The full board option was the right choice for us. Food quality and selection remarkable.
Craig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

A fabulous location and different hotel
Anantha Vybhav
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Good property
Clifford
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Amazing views. Fantastic experience. Friendly, professional staff.
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Stunning hotel, rich history and a great location. Wish the rooms had been updated with furniture that wasn’t so run down.
Pablo
icon-Leisure
Leisure
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great customer service,
David
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

The building’s design is fantastic and the main reason we wanted to stay there. It was built in 1994 and in parts it is starting to show its age. The food selection for dinner and breakfast was good and the taste was fantastic. The staff was friendly and helpful. I recommend taking the Bawa Tour to learn about the building. Another tip if you are a coffee drinker is to get an expresso or a coffee directly from the machine. The coffee from the jug from the food server is pretty weak.
Read More
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Hotel isn't new but didn't matter. View from room, great staff and good buffet made up for it. Loved it.
Olivia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

This is NOT 5*, 4 at best. this is what I was expecting with the other reviews, cost etc. it’s a great setting, built into the rock and stunning views to Sigiriya and Kandalama lake. There are 20 broken loungers to share among 100’s of guests. The bar need some ambient lighting and comfy chairs to get some atmosphere. The buffet feels very canteen like, and getting a drink seemed to take half your meal time. Even though there are lots of staff around chatting. The room we had a suite our son on a put up in the lounge area, our bed but nothing other than a bench . Draws don’t shut, the bed and side tables mean you can’t open the safe cupboard. No plug sockets and the ones we found so close to the floor plugs won’t go in. Balcony is not worth it as monkeys are there. Shower overlooking the garden was nice ( after we asked for it to be cleaned so it splayed down which was done immediately) . Mini bar was a joke and filthy. Daily call to check everything was ok but hard to address the whole lot !! Very over rated and not value for money.
Read More
Rhys
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Stunning location. Brilliant service! Wonderful architecture!
Shannon
icon-with Partner
with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Loved our stay
WEI MING
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Beautiful property, a masterpiece by Geoffrey Bawa, architecture hidden and surrounded by nature. Special thanks to Nalinda for the amazing architectural tour, and bird watching tour…was very lucky to spot an elephant by the lake which was a very rare occurrence!
Number of reviews per page
20
40