Hotel Gamla Stan, BW Signature Collection

Excellent customer experience!! Staff were friendly, helpful and welcoming!

Josephine at the front desk was the best! The property is unique and lovely. They’ve done a great job adapting the old world building to a hotel. The sea view rooms are amazing. I would stay here again in a heartbeat.

.

A very nice hotel right on the wharf where we boarded our cruise ship.

Fabulous water view room in an ideal location on Gamlastan, right across from the archipelago boat tour docks and hop-on/hop-off bus stop. The whole island is small and walkable with cute cobblestone walkways, lots of shops and cafes. 5 minute walk to palace, or to Nobel museum (both highly recommended). Breakfast at the hotel was fabulous, so many options including great options for gluten free and vegan, fresh fruit, hard boiled eggs, etc. Quirkly old building with small rooms but functional and charming. We were in rooms 601 and 602. Firm comfortable bed. Great shower. Absolutely not wheelchair accessible though - lots of stairs.

A great little hotel in a convenient location. The included breakfast was a great start to each day.

Entrance is a nightmare with no handrails! Seriously dangerous!

Terrific location, fantastic breakfast choices, very accommodating staff. The only disappointment was the to go bagged breakfast. ( we were leaving early to catch a flight home)

This hotel is wonderful!! We had a view of the sea that we just were in awe of. Very close to everything - shopping, restaurants, transportation, walking distance to most major sights - just down the road from the palace. Their breakfast is incredible! The staff was always friendly and helpful. I would recommend this hotel to everyone.

I booked this location based on the location and free breakfast, and it did not disappoint. The location was great- walkable to the palace, boat taxi, and bus line. The Public transportation was great! The breakfast was delicious. My only hold backing was that this hotel has no ac and we were on the 1st floor- so we didn’t get much of a breeze through the windows Otherwise it was a great stay!!!

Staff was really nice a the breakfast was excellent , even offering a vegan plate! The rooms are small and there are no dressers or cabinets so rather challenging to access clothes. No AC and room quite hot. Still, a lovely hotel beautifully located in the center of the old town (2 minutes walk to the ferry to Djurgården, 8 minutes to the T-bana). Would return!

Really enjoyed this hotel. Very charming and very much fit into the whole Gamla Stan vibe. Breakfast was great every day and the staff was very welcoming and helpful. Location was great, not just for walking around, but also easy access to the incredible Stockholm public transit sytem, whether ferry, bus or train. I would definitely stay here again.

From the onset, the staff was friendly and helpful. The hotel looks like the photos, and I was surprised by its cleanliness.

Great location but our ground floor room was quite dark and really not that nice. Includes breakfast was good. Staff made seed cleaning our room

Staff very friendly and everything about it quaint and enjoyable…breakfast abundant and delicious, fika too, and caramels to boot! This is our third time here from California and Southern Sweden, Brunneby!

This hotel is in the perfect location!! It used to be a home and they converted it to a hotel. It’s a little quirky but that completely adds to its charm. The breakfast is lovely. I’d stay here again, without a doubt.

Great location in old town, right near the waterfront and the Royal palace. Lots of fun shops and restaurants just minutes away. Hotel is a bit of a maze. Good breakfast. Tiny shower but that seems the norm in much of Europe.

Wonderful

The hotel’s biggest selling point is its location — nestled in the heart of Gamla Stan, it’s within easy walking distance to many of Stockholm’s main attractions. Unfortunately, that’s where the positives end. The building is very old, and while charming from the outside, it means cramped, uncomfortable rooms inside. Ours was so small it felt more like a cabin than a hotel room. The layout of the hotel is confusing, more like a labyrinth than a place to relax and it’s easy to get turned around just trying to find your room. Breakfast was crowded and chaotic, with barely enough space to sit, let alone enjoy a quiet morning meal. And to top things off, the front desk staff seemed more interested in reading horoscopes than assisting guests during checkout. We did our research and had high hopes, but sadly, we wouldn’t stay here again.

Great location & breakfast, but mixed experience with staff Hotel Gamla Stan is in a perfect spot—right in the heart of the old town and close to everything you'd want to see in Stockholm. The breakfast was excellent with lots of fresh options and a lovely setting. Rooms were clean and comfortable, and most of the staff were friendly and helpful. However, I did notice some uncomfortable behavior from the breakfast wait staff—interactions with guests seemed noticeably different depending on their background. It felt a bit off, even though the service itself was efficient. Overall, a nice stay in a beautiful area, but I hope the hotel works on making all guests feel equally welcome.