Hotel Alpina

Great location just around the corner from the train station. The hotel is nice and clean! Staff was very friendly and helpful!

nice staff, varied breakfast choices, excellent location, spacious room

Excellent hotel: staff and room. All brand new inside. Perfect! 10/10 5 Star. I would say though be careful with the in room kettle as it boils steam in the direction of the brand new TV and over time…it will break! I mentioned to the front desk. What a great hotel. A different class to Monopole at the rear..just brilliant.

Everything was really well cleaning very convenient for the transportation on the trains

The location is excellent! The 4 person room is great with a little room with double bunks and king bed.

Lovely room but we were put in a different hotel without our knowledge (didn’t know until we arrived) we booked a room with a balcony in the Alpina but our new hotel didn’t have this option and this affected our stay, if we were informed we would have cancelled and stayed somewhere else

Great service!

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

Nice room

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

Great location and nice rooms.

This hotel needs an update. However I loved the location.

Terrible service, unsafe furniture, un attentive staff and expedia did nothing about it. Bed was faked as a king; with a double twin beds separated in the middle and stuffed with pillows mattress pad on top and wallah it's a king. Ridiculous. one side of the bed was sticking out of the cot, the middle was too squishy with pillows hence, leaving us only about 2 feet of the twin bed to sleep on. there was no AC so a huge air cooler was kept in the bed side making it impossible to get in and out of bed. The cooler had a big pipe running out the window for drainage so we could not close the curtains. Overall expedia is loosing standards.

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

Great location. Late night loud street noise. No air conditioning.

It was nice

Great staff service.

Great location, booked the quadruple room, was spacious for European standards.

Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.

We loved it here, except that we were in the heat of summer. It has no air conditioning but they do provide a fan for each side of the bed. Its a great area and everything we needed was within walking distance. I would stay here again if I were not travelling in summer.