Hotel Ambassador Zermatt

Hotels
9.0
/10
Exceptional
424 reviews

What Guests Say About Their Stay

Hoi Ni Hele
10.0
/ 10
Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views
William
10.0
/ 10
Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.
Verified traveler
10.0
/ 10
Great location, friendly staff, breakfast is not best in class but decent, hotel has construction going on one side so was noisy. Some facilities like pool are shared with neighboring hotel. No air conditioning, but was cool enough at noise with all windows open.
In the Area
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Spissstrasse 10, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Ambassador Zermatt is a hotel is located at Zermatt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Ambassador Zermatt

Spissstrasse 10, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Discover More About Hotel Ambassador Zermatt

Location


Hotel Ambassador Zermatt is a hotel is located at Zermatt.

About Hotel Ambassador Zermatt

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Ambassador Zermatt exclusively for you.

Hotel Ambassador Zermatt is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Ambassador Zermatt.

All facilities in Hotel Ambassador Zermatt

Others Hotel Ambassador Zermatt
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Indoor pool
  • Garden
  • Sauna
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Fireplace in lobby
  • Terrace

Business Facilities

  • Business center
  • Computer station

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Ambassador Zermatt

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 90 per night
  • Hosted evening meal: CHF 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

The property is closed between October 31 and December 10.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ambassador Zermatt
84
Another facilities in Hotel Ambassador Zermatt
Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Hotel Ambassador Zermatt

What are available facilities at Hotel Ambassador Zermatt?
There are top facilites at Hotel Ambassador Zermatt such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Ambassador Zermatt?
The standard check-in time at Hotel Ambassador Zermatt is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Ambassador Zermatt provide breakfast?
Yes, Hotel Ambassador Zermatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Ambassador Zermatt
Hotel Ambassador Zermatt has a 4.0-star rating.
How many rooms are available at Hotel Ambassador Zermatt
Hotel Ambassador Zermatt has 84.
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More Reviews from Other Guests in Hotel Ambassador Zermatt

9.0
Exceptional
From 421 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel Ambassador Zermatt

Number of reviews per page
20
40
Top reviews
Hoi Ni Hele
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views
Catherine
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.
Samir
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Safe, clean, convenient, friendly staff
sanjay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff at breakfast was rude
SURENDRAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Close to the station. Nice spacious room.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.
alex
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was a good conveniently located hotel
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location, friendly staff, breakfast is not best in class but decent, hotel has construction going on one side so was noisy. Some facilities like pool are shared with neighboring hotel. No air conditioning, but was cool enough at noise with all windows open.
Ying Ying
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very convenient, free breakfast, and the pool is a plus.
Venugopal
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Close to station
Marilou
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

clean, good breakfast, near to all, quiet
Harold
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.
Pauline
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great hotel very near to the train station. However at check-in there was another power outage- the whole town was without power for 2 hours. We were tired and hungry- it was difficult to find something to eat as nearly everything had closed. We had booked for 3 nights but to be honest 2 nights would have been plenty of time.
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Jetan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.
Verified traveler
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Super friendly reception staff. Great location and value.
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
william
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Read More
Tareq
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I like hotel but staff not friendly
Roline
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Location is good. View of the Matterhorn. The breakfast was ok could be improved.
Jeffrey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

From check-in to the breakfast service team and onsite restaurant & bar, everyone was so friendly and helpful in making sure we had a nice stay in Zermatt. Also, the view of the Matterhorn from our room was amazing.
Number of reviews per page
20
40

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Others 4 Hotel Ambassador Zermatt

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 421 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Ambassador Zermatt

Number of reviews per page
20
40
Top reviews
Hoi Ni Hele
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views
Catherine
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.
Samir
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Safe, clean, convenient, friendly staff
sanjay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff at breakfast was rude
SURENDRAN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Close to the station. Nice spacious room.
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.
alex
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was a good conveniently located hotel
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location, friendly staff, breakfast is not best in class but decent, hotel has construction going on one side so was noisy. Some facilities like pool are shared with neighboring hotel. No air conditioning, but was cool enough at noise with all windows open.
Ying Ying
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very convenient, free breakfast, and the pool is a plus.
Venugopal
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Close to station
Marilou
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

clean, good breakfast, near to all, quiet
Harold
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.
Pauline
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great hotel very near to the train station. However at check-in there was another power outage- the whole town was without power for 2 hours. We were tired and hungry- it was difficult to find something to eat as nearly everything had closed. We had booked for 3 nights but to be honest 2 nights would have been plenty of time.
Read More
Jetan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.
Verified traveler
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Super friendly reception staff. Great location and value.
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
william
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Read More
Tareq
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I like hotel but staff not friendly
Roline
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Location is good. View of the Matterhorn. The breakfast was ok could be improved.
Jeffrey
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

From check-in to the breakfast service team and onsite restaurant & bar, everyone was so friendly and helpful in making sure we had a nice stay in Zermatt. Also, the view of the Matterhorn from our room was amazing.
Number of reviews per page
20
40