Hotel Chalet Swiss

Hotels
7.8
/10
Pleasant
96 reviews

What Guests Say About Their Stay

Oscar
10.0
/ 10
Great stay! Bit of a last minute booking at a great price. Great room especially for solo travelers ✌️
John
10.0
/ 10
The only thing that I can says its missing was the AC forvthe top rooms can get pretty hot upstairs in the summer months.
Erica
10.0
/ 10
Loved this property. It was quiet and the staff were very friendly. My only warning ⚠️ was that there was no air conditioning, and I had to kill a few spiders 🕷️ that got into the room. If you stay here in the summer, be prepared for the heat, since there is only a small fan in the room.
In the Area
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Seestrasse 22, Unterseen, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800

Main Facilities

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Restaurant
WiFi
Elevator
Hotel Chalet Swiss is a hotel in a good neighborhood, which is located at Unterseen.
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What's around Hotel Chalet Swiss

Seestrasse 22, Unterseen, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800
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Location


Hotel Chalet Swiss is a hotel in a good neighborhood, which is located at Unterseen.

About Hotel Chalet Swiss

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Chalet Swiss.

With all facilities offered, Hotel Chalet Swiss is the right place to stay.

All facilities in Hotel Chalet Swiss

Others Hotel Chalet Swiss
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Tours
  • Luggage storage
  • Multilingual staff
  • Front desk
  • Concierge

Things to Do

  • Picnic area
  • Garden
  • Sauna

General

  • Microwave (shared)
  • Parking (surcharge)
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Chalet Swiss

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Self parking fee: CHF 5.00 per day
  • Crib (infant bed) fee: CHF 15.0 per night
  • Rollaway bed fee: CHF 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 10:00 PM. The front desk is staffed during limited hours. Construction work in underway on an adjacent street. Guests booked in the 'Single Room' categories may have obstructed views due to construction.

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Chalet Swiss
52
Number of floors in Hotel Chalet Swiss
1
Another facilities in Hotel Chalet Swiss
Others, Smoke-free area, Safety deposit box, Coffee shop, Tours

Frequently asked question in Hotel Chalet Swiss

What are available facilities at Hotel Chalet Swiss?
There are top facilites at Hotel Chalet Swiss such as Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Chalet Swiss?
The standard check-in time at Hotel Chalet Swiss is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Chalet Swiss provide breakfast?
Yes, Hotel Chalet Swiss provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Chalet Swiss
Hotel Chalet Swiss has a 3.0-star rating.
How many floors does Hotel Chalet Swiss have?
Hotel Chalet Swiss has 1.
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More Reviews from Other Guests in Hotel Chalet Swiss

Overall Ratings & Reviews Hotel Chalet Swiss

Traveloka (1)
Other sources (95)
7.8
Pleasant
From 95 reviews
Cleanliness

8.6

Room Comfort

7.4

Location

7.6

Service and Facilites

8.2

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Most Relevant
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Traveler Reviews Hotel Chalet Swiss

Number of reviews per page
20
40
Top reviews
Amir
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The only thing I I like about this property was location.
Oscar
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay! Bit of a last minute booking at a great price. Great room especially for solo travelers ✌️
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only thing that I can says its missing was the AC forvthe top rooms can get pretty hot upstairs in the summer months.
Eleana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

So noisy because there’s construction outside. The workers start the job each morning at 7am. The breakfast is not good. Overall I won’t come back with the price I paid.
Erica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved this property. It was quiet and the staff were very friendly. My only warning ⚠️ was that there was no air conditioning, and I had to kill a few spiders 🕷️ that got into the room. If you stay here in the summer, be prepared for the heat, since there is only a small fan in the room.
Kannis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was dark, stuffy, and out-dated. In an active heatwave, the room was unbearable to sleep in. The free Toblerones that were provided melted in the room before we got in. We asked for an extra fan but were told none were available. The bathroom was small and had poor water pressure. Amenities were basically non-existent. The lack of a mini fridge/mini bar was troubling, and even though our room was above the wet bar, it was never open and we could not ask for ice cubes to get through the heat wave. We also called the reception for extra facial tissues and toilet paper, and received a response that someone would be up shortly — no one ever showed. The bedsheets felt unclean, and we found “black specks” on the duvets that we did not use due to the heat. A large portion of the TV channels were unavailable. We were told by the receptionist at check in that breakfast is available from 6 AM to 10 AM. However, when we showed up at 6:10 AM, nothing was set up, so we never got to enjoy the breakfast to properly rate it. Reception was overall unhelpful. The only positive thing that comes to mind is that it had somewhat of a stable wifi, which we did not even get to use a lot of. Lastly, CHF 40 (approx. USD 50) was being charged for 45 mins late check out (11:45am).
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Cameron
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was kind and helpful but rooms are extremely outdated.
daniela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

loved the design of the hotel, the rooms were clean, and they had all the necessities. The staff was very polite. However, the room had no elevator or ramp to get the suitcases to the 3rd floor, so we had to carry them up the stairs from the second to the third floor. The room was extremely hot, and it had a very small fan that barely worked. There was nowhere (except the bar) to get cold water to drink. No mini bar, and the drink machine had no water, and was actually empty. Some ice machine, or cold water, would have been nice, considering the weather was very hot.
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Nazmul
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bed bugs found had to switch hotel
Hugo
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Really nice view and very friendly staff, ultra clean bathroom but you need ear plugs ( they provide it in the bathroom) because we could hear almost every sound coming from the room next to us.
Valerie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This little gem of a hotel was perfect for a stay in Interlaken. It’s a short walk from the Interlaken West train station and close to everything! Only downside is it was hot and there is no AC … but if you want an authentic alps experience it’s worth it!
Fabiano
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location is great, The hotel is excellent.
Astha
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I stayed at Hotel Chalet Swiss for two nights and was extremely disappointed. The room felt like a matchbox—cramped, with no wardrobe or storage space, and the tiny balcony was covered in cobwebs. The bathroom was so small you can barely turn around, let alone shower comfortably. To make matters worse, the window in my room wouldn’t close properly. When I called reception, a staff member responded rudely, lecturing me about how windows in Switzerland are supposed to open before admitting mine only opened one way—information that didn’t improve the situation. Breakfast was equally underwhelming, with very limited options and low-quality offerings. Between the cramped quarters, unhelpful staff, and subpar breakfast, I cannot recommend this hotel.
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JAMAL
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good location.
Marina
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It’s a beautiful walk to the center city but in a much quieter location. Only negative is lack of air conditioning but I must say, you get used to not having one fairly quickly
Leanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

A true Swiss style hotel. It had great character. Our room was large and hotel only 10 minute walk from Interlaken West train station. Friendly staff.
Robyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

An excellent value and comfortable stay. The rooms were clean, the breakfast was great, and the location was fantastic. I would happily recommend this hotel to anyone.
golaleh
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This hotel has one person at front desk who happened to be the bar tender as well. She asked us to wait
Veronika
icon-Leisure
Leisure
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Noisy, hot, and impossible to sleep
Ann
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff were friendly the facilities we just okay.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel Chalet Swiss

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Chalet Swiss

Traveloka (1)
Other sources (95)
7.8
Pleasant
From 95 reviews
Cleanliness

8.6

Room Comfort

7.4

Location

7.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Chalet Swiss

Number of reviews per page
20
40
Top reviews
Amir
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The only thing I I like about this property was location.
Oscar
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay! Bit of a last minute booking at a great price. Great room especially for solo travelers ✌️
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only thing that I can says its missing was the AC forvthe top rooms can get pretty hot upstairs in the summer months.
Eleana
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

So noisy because there’s construction outside. The workers start the job each morning at 7am. The breakfast is not good. Overall I won’t come back with the price I paid.
Erica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved this property. It was quiet and the staff were very friendly. My only warning ⚠️ was that there was no air conditioning, and I had to kill a few spiders 🕷️ that got into the room. If you stay here in the summer, be prepared for the heat, since there is only a small fan in the room.
Kannis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was dark, stuffy, and out-dated. In an active heatwave, the room was unbearable to sleep in. The free Toblerones that were provided melted in the room before we got in. We asked for an extra fan but were told none were available. The bathroom was small and had poor water pressure. Amenities were basically non-existent. The lack of a mini fridge/mini bar was troubling, and even though our room was above the wet bar, it was never open and we could not ask for ice cubes to get through the heat wave. We also called the reception for extra facial tissues and toilet paper, and received a response that someone would be up shortly — no one ever showed. The bedsheets felt unclean, and we found “black specks” on the duvets that we did not use due to the heat. A large portion of the TV channels were unavailable. We were told by the receptionist at check in that breakfast is available from 6 AM to 10 AM. However, when we showed up at 6:10 AM, nothing was set up, so we never got to enjoy the breakfast to properly rate it. Reception was overall unhelpful. The only positive thing that comes to mind is that it had somewhat of a stable wifi, which we did not even get to use a lot of. Lastly, CHF 40 (approx. USD 50) was being charged for 45 mins late check out (11:45am).
Read More
Cameron
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was kind and helpful but rooms are extremely outdated.
daniela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

loved the design of the hotel, the rooms were clean, and they had all the necessities. The staff was very polite. However, the room had no elevator or ramp to get the suitcases to the 3rd floor, so we had to carry them up the stairs from the second to the third floor. The room was extremely hot, and it had a very small fan that barely worked. There was nowhere (except the bar) to get cold water to drink. No mini bar, and the drink machine had no water, and was actually empty. Some ice machine, or cold water, would have been nice, considering the weather was very hot.
Read More
Nazmul
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bed bugs found had to switch hotel
Hugo
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Really nice view and very friendly staff, ultra clean bathroom but you need ear plugs ( they provide it in the bathroom) because we could hear almost every sound coming from the room next to us.
Valerie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This little gem of a hotel was perfect for a stay in Interlaken. It’s a short walk from the Interlaken West train station and close to everything! Only downside is it was hot and there is no AC … but if you want an authentic alps experience it’s worth it!
Fabiano
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The location is great, The hotel is excellent.
Astha
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I stayed at Hotel Chalet Swiss for two nights and was extremely disappointed. The room felt like a matchbox—cramped, with no wardrobe or storage space, and the tiny balcony was covered in cobwebs. The bathroom was so small you can barely turn around, let alone shower comfortably. To make matters worse, the window in my room wouldn’t close properly. When I called reception, a staff member responded rudely, lecturing me about how windows in Switzerland are supposed to open before admitting mine only opened one way—information that didn’t improve the situation. Breakfast was equally underwhelming, with very limited options and low-quality offerings. Between the cramped quarters, unhelpful staff, and subpar breakfast, I cannot recommend this hotel.
Read More
JAMAL
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good location.
Marina
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

It’s a beautiful walk to the center city but in a much quieter location. Only negative is lack of air conditioning but I must say, you get used to not having one fairly quickly
Leanne
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

A true Swiss style hotel. It had great character. Our room was large and hotel only 10 minute walk from Interlaken West train station. Friendly staff.
Robyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

An excellent value and comfortable stay. The rooms were clean, the breakfast was great, and the location was fantastic. I would happily recommend this hotel to anyone.
golaleh
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This hotel has one person at front desk who happened to be the bar tender as well. She asked us to wait
Veronika
icon-Leisure
Leisure
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Noisy, hot, and impossible to sleep
Ann
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff were friendly the facilities we just okay.
Number of reviews per page
20
40