Crystal Hotel

Not enough hot water for a short shower

The room was clearly a smoking room, there was literally a roach climbing the wall when I walked in, dirty decor overall but if you want to stay cheap and can tolerate such... ^

Easy check in

This hotel was probably beautiful 50 years ago. Now it’s dated and dilapidated. Shower curtain is missing, bathroom door does not stay open. Carpet should be replaced. Stains on the furniture.

need to be renovated

The hotel is extremely old and rundown. Staff doesn't speak English or make any attempts to hear your concerns. My toilet wouldn't flush and they did nothing about it. The bed is as hard as a rock. I did get two more pillows when I complained. In the room, there was NO control of the air conditioning or hot water. It was freezing. Towels had holes in them. The faucet of the sink was precarious. It was the cheapest room I found in Taipei, but there is a reason for it.

Safe and good environment

Damp and musty. Lert the window open. Kettle and fridge ok. Walk to train within reason. Hot water for shower ok. Foundation of tub in need of serious repair. Very old building.

Overall, the hotel and room was quite nice, but I was disappointed that there was a lot of mould in the washroom along the tub and in the tile grout lines. As well, be aware that it is not normal for hotels in Taipei to necessarily have heat and this hotel does not, and I found the room quite cold and difficult to be comfortable in for this reason.

More suitable for business travellers rather than leisure

Clean. Lovely lake view. Room facilities outstanding. Highly recommended to stay here!

To say that this property has seen better days is an understatement. Those days, at best, were last century. The lobby is dark and cluttered, but not too off-putting. That happens as soon as you walk into your room, which was probably last refurbished in the 1980's. My room had a unique feature: A small davit/derrick bolted to the floor in front of the window facing an alley. Used in conjunction with a pulley system it is likely used to get oversized mattresses to the upper floors as the elevators can barely accommodate 2 people, let alone a king-sized mattress. You step up approximately a foot to get into the bathroom, which is gross and grotty and was probably last cleaned about the same time the hotel was refurbished - 1980's. Mold and mildew throughout and dimly lit by a single 40 watt bulb. The tub/shower has no curtain and the tiling around the tub is strategically designed to sluice all the water onto the floor, flooding the bathroom and turning it into a dangerous slippery slide. The room itself had one light directly above the entrance that provided some illumination but the remaining 2 "reading lights" were 40 watt or less and kept shorting out. The A/C was fixed at 22 C., no matter what you MIGHT like to set it too. The location is a busy street without much to support tourists as there are no convenient restaurants or shops. Save yourself the frustration and give this place a pass.

I would not save a few bucks and do this again. The staff is amazing but the facility is a safety concern with all the mold and dated items

terrible hotel, I will never ever book this hotel again! Dark and dirty room, don't trust those room pictures on their page, you will expecting 10 time worse when you check in this hotel. Spider web hanging on the roof. no room service. when I first day check in, I even find some other customer's body hair on toilet, disgusting!

the price is too high like 5 star hotel when during dec countdown period, but the room environment is super old with dust and dirty on wall and bathtub is dirty and the ceiling also worst and lighting wayer is seenable at outside with no light available on one spot. the upper level flushing water or bath also can hear the water sound, when sleeping will worry the water like suddenly boom and down into my face from ceiling top. the bed is very tough or so call hard，not soft , but the good things is easy to fall in sleep, the staff service n attitude is good and helpful, just the room is really not match one star level with that 5 star hotel price.

The location is reasonably close to the train station, and quite close to the bus stops that can take you to most of tourist attractions. The property is old, but can't complain as the price is not bad. So overall it's not a bad option if you are looking for a reasonably clean and convenient accommodation within budget.

Upon checkin the first room given to me had cockroaches. Changed to the second room, but shortage of bathing towel, the electrical charging point was loose.

Old looking rooms and outdated

It was a nice hotel. Their staff will go above and beyond for you. Bus stops, 7 eleven stores, laundry-mat are in 1 block proximity. But where it falls short for me were the showers; it needs a shower curtain, it becomes a very slippery ground from showering water going everywhere in the bathroom. Grab on to the handles as tight as possible so you don’t fall. The beds were very firm, nearly hard as a rock. I thought I wasn’t going to get any sleep but it had its way to feel fine to sleep on. 4 large bottle of waters, tea pack and coffee where in the room. I do recommend this place and I would go back again, but just beware of the bed being very firm and the bathroom being messy wet after a shower.

This place was good for what I paid. But needs to be cleaned properly. And things like the celling and walls need be sanded and repainted. The carpet was filthy.