Hotel Cloud Arena-Daan

This hotel gave me the feeling of “personal touch”, the way that it is managed, it is less commercial and I felt welcoming. It is like living in own home, small thoughts such as snacks and coffee are provided. It is different from commercial chain hotels. I like it.

We enjoyed our stay very much. Location is so convenient just on top of the Blue line 忠孝敦化站 2nd Exit. The room was clean and comfy. Staff was always helpful and polite. Breakfast was basic. Soundproof was the only thing that could be improved.

The insulation is very poor. We woke up by upstairs loud walking noise several times. The room air vent was loud but steady so we use that to deter the sound but still had a lousy sleep.

Good location 3min to MRT station. Daily breakfast is basic for convenience.

The location is very convenient to transport. It is close to subway

convenient location right next to a train station, lots of good food around.

The property was ok for the price. The fridge in the room was loud, and although the property is meant to be non-smoking, cigarette smoke could be detected. The breakfast was ok. The hotel provides snacks, however, which was a nice surprise. But the staff was great. I left something behind and they deligently contacted me and allowed me to return to retrieve it late in the night. I appreciate their consideration.

Good location with affordable price.

This is one of the best hotel I visited so far. Very clean room and the location is easliy accessable. Recommended for families with young kids because their rooms are wooden flooring. This allows my kid to play on the floor without any worries.

Good place to stay

no service, No water refilling or bottle of water in the room. only service is exchange the tower, not even make up bed...

Our stay was pleasant! The hotel was clean and new. Only issue we had was locating it upon arrival. I did not know that it was on the 13th floor, we were expecting a hotel building. It was hard to find especially with the taxi driver because there was no sign at the front of the building. I hope they can put up a sign so it will be easily identified. We love the location because it had the metro station just outside of the hotel, easily accessible. The best part though was the staff! They are so warm and welcoming and really took time to ask what we needed. Special thanks to Ailsa/Eilsa (I’m not sure but i did remember it sounded like Elsa from Frozen) and Anna/Hanna (also not sure) but these two ladies really went out of their way to help me with things, be it with my laundry, room service/general inquiry, or just generally helping me with anything I might need. They were real champs and for me that says a lot about the quality service this hotel provides. I would definitely stay in this hotel again when i come back to Taipei and will definitely recommend to anyone.

For a basic place to stay at a reasonable price to visit Taipei, this was a great choice. Staff very nice. Room very basic but met our needs plus more (fridge, towels, basic toiletries, slippers, safe, hair dryer). We really enjoyed breakfast (a congee and simple side salad “bar” to add your own toppings, bread/rolls and deli meat and cheese, cereals, breakfast beverages). Loved that it was right beside the metro station. So conveniently located!

Staff were extremely polite and helpful. Also they provided free waters whenever we needed and free drinks . Very clean , convenient.

地點在捷運出口處商業大樓內，現場環境不錯。選了一間有窗簾照片的房型，入住結果發現窗戶是封死的。現場空氣不會有悶悶的味道，清潔維持的不錯。提供簡單的早餐。

入り口を見つけるのに苦労したけど、分かればなんて事はない。清潔でスタッフも丁寧。

高CP值

大きな部屋にアップグレードしてくれた。バスタブも大きく、熱い湯もたっぷり出てとても気持ちが良かった。しかし、ベッドの下に誰かが使ったスリッパの片方が落ちていたのは嫌だった。

服務人員的態度很棒有禮貌，晚上回飯店才發現我忘記貼‘’要清潔‘’，詢問櫃檯人員後，儘管清潔時間已過，櫃檯人員人願意幫我收垃圾補礦泉水提供浴巾毛巾，而且非常即時快速有禮貌，這點真的很感謝飯店服務人員。早餐簡單，但也多是大眾可以接受的餐點吐司粥水果，這樣的住宿價位其實已經很高cp值。地理位置便利雖然大樓的出入比較複雜但是整體環境還是不會太吵雜，有機會我會願意再入住，也難怪假日總是一房難求

半夜大樓火警警報，一開始說5樓，後來5樓、12樓、14樓都發生火警，要大家逃生，旅店在13樓！過了ㄧ會兒，說是誤報，但是，警報重複一整晚！雖然不是旅店的誤報，但也要考慮所有住客整晚被打擾的心情，退房時連一句問候或關心都沒有，更沒有道歉。