Sheraton Grand Taipei Hotel

great location and good facilities. They provide bottles water and welcome snacks , tea bags also are great.

First it ran out of Body wash, then it ran out of conditioner; I have to call the house keeper to refill, Not sure why they didn’t refill while doing the house keeping. Also the door lock was couldln’t lock, we have to ask the maintenance to fix it.

Clean room. Staffs are friendly, many dining options.

Excellent hotel: convenient location, first-rate service, and plenty of dining options. Room was comfortable and clean with very good housekeeping staff. Hotel is right next to a metro station and walkable to the main train station. Hotel staff was professional, courteous, and efficient. The hotel has several excellent restaurants, and there are good dining and coffee options around the hotel as well.

The hotel is generally fine. Breakfast is good. Room is clean, service staff are friendly. The surrounding area does not have much though.

Conveniently located in Taipei with excellent dining options both on-property and nearby.

The location of the hotel is good which is near to the MRT station. However, in general the hotel is pretty old and lack of maintenance. The condition of the executive room that I stayed is much lesser than I expected. Also the overall services are just mediocre.

overall a nice place but the room is a little small for a 3 people capacity. Hotel also didnt provide any hand/body lotion so its a little strange for a 5 star property. Our room also had a view of the back alley which was not too pleasant but I get what you paid for. The location was great as it is closed to several MRT stations.

Exterior From the external looking in, the eatablishment looks possibly understatedly grand. It is quite a massive building for a hotel. I enjoyed the quiet grandiose. Lobby Upon entry, the low ceiling hits you right away. You start to doubt the degree of luxury associated with the hotel. The low ceiling is stifling and there is little effort to spruce the space up for Christmas, for staying guests who may celebrate this major festival. Room We got a premier room for the bigger space required for our 10-nights stay. The low ceiling is still a bother. What for certain hits us much worse, is the musky smell which persisted throughout the stay. We had to air the room every time we return. Unsure if it actually got better from the airing, we got use to it or we had unknowingly resigned ourselves to the reality of things. What is shocking is how there is little effort to improve, given how there must be someone to can smell it and sense how it is offensive. The room has little to no elements of luxurious opulence, if you are seeking these for a 5-star stay. Sure the room is functional and we enjoyed the space a lot but truth be told, the Sheraton provides overwhelmingly little, in terms of in-your-face wow factors, for a 5-star Marriott establishment. Service Staff was courteous and reasonably obliging but you will not feel like a distinguished guest, that’s for sure. I have more but 1,500 char limit. Disappointed. I may be misguided but I expected more, much more.

Exec lounge is abit small considering they have to give time limit Otherwise the hotel is a great choice

Excellent property and very friendly staff

Convenience

It was pretty good, I thought the breakfast could have had more things.

Convenient close to Shandao Temple station.

This property is very well maintained. The neighborhood is clean and safe.

Wonderful hotel in the heart of Taipei that you cannot go wrong staying at. Dining options are tremendous and the staff is extremely accommodating! I would highly recommend when traveling to Taiwan!

We had a pleasant stay. Staff were courteous and helpful despite some language barrier. Breakfast buffet had lots of variety and not too expensive. We had a problem with the room next door being too noisy, too late and the issue was dealt with promptly. Hotel very centrally located.

Beautiful Room and attentive staff! We booked this trip last minute when our flight was cancelled due to a typhoon. We choose the hotel due to the proximity to historic sites and ease of transportation. Definitely would like to stay here again if we are able to come back!

A wonderful hotel, marvelous bed, pillows, linens, beautiful interiors, competent, gracious staff, immaculately clean, lovely room amenities, first-class restaurants with delicious foods and artistic presentation. Of all the hotels I’ve stayed in throughout the world, this is a favorite.

The front of house staff is not polite and not helpful at all. This is not a 5 start hotel experience. Middle of the night had to move room due to noise and did not even ask on my check out or say sorry. This is more a 3 start hotel with the whole experience