Centara Grand Mirage Beach Resort Pattaya

Resorts
8.5
/10
Very Good
1,328 reviews

What Guests Say About Their Stay

Ratchanee P.
8.5
/ 10
Suitable for relaxation It's easy to be a couple or family. The water park has many zones to choose from to play as convenient. The breakfast was delicious. Variety suitable for all ages The room was clean, the hundreds of rooms were sleeping, and the view on the room was comfortable.
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Alisa P.
10.0
/ 10
The room is ok. Clean. The service staff is very good. The breakfast is a lot of delicious. I would say that yogurt here is as delicious as before. Overall, good, everything is right next to the sea. Quiet, private. If anyone has children, there is a child. This hotel is best suited. Because it has a very beautiful water park
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Dararat R.
9.4
/ 10
The room is comfortable, the equipment is comfortable, the bed is very big.
See original
Watinee K.
8.5
/ 10
Good service staff. The hotel, the location is very beautiful, I like it.
See original
Ornjira Suwannarong
10.0
/ 10
Hotel is spacious, clean, good service, nice room, big water park, suitable for taking family to relax.
See original
In the Area
See Map
277 Moo 5, Wongamat Beach, Naklua, Banglamung, Na Kluea, Pattaya, Chonburi, Thailand, 20150

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Centara Grand Mirage Beach Resort Pattaya is located in area / city Wongamat Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

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CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Centara Grand Mirage Beach Resort Pattaya

277 Moo 5, Wongamat Beach, Naklua, Banglamung, Na Kluea, Pattaya, Chonburi, Thailand, 20150
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What You Might Like - All About Centara Grand Mirage Beach Resort Pattaya

Centara Grand Mirage Beach Resort Pattaya consistently receives rave reviews, earning its reputation as a top choice for families and couples alike. Guests adore the expansive grounds, offering a true escape from the everyday hustle. The stunning beachfront location provides unparalleled access to the azure waters of Pattaya Bay, perfect for swimming, sunbathing, or simply relaxing by the shore. Many praise the exceptional service, with staff consistently going above and beyond to ensure a memorable stay. The resort's commitment to creating a luxurious and comfortable environment is evident in every detail, from the beautifully appointed rooms to the wide array of amenities.

What truly sets Centara Grand Mirage Beach Resort Pattaya apart is its unique theming and attention to detail. The resort's design, inspired by a lost kingdom, creates a magical atmosphere that captivates guests of all ages. The numerous pools, water slides, and lazy river provide endless entertainment, especially for families with children. The diverse dining options cater to every taste, from casual beachfront eateries to elegant fine-dining restaurants. Guests consistently highlight the exceptional value for money, making it a popular choice for those seeking a luxurious yet affordable getaway.

In short, Centara Grand Mirage Beach Resort Pattaya offers an unforgettable experience. The combination of stunning location, exceptional service, and family-friendly amenities makes it a truly special place to stay. Reviewers consistently praise the resort's cleanliness, friendly staff, and overall value, making it a top choice for those seeking a memorable holiday in Pattaya. Book your stay today and experience the magic for yourself!

Concept & Design Centara Grand Mirage Beach Resort Pattaya

Centara Grand Mirage Beach Resort Pattaya is masterfully designed around the captivating concept of a lost kingdom. The architecture and landscaping evoke a sense of adventure and wonder, transporting guests to a fantastical realm. Intricate details, lush tropical gardens, and cascading waterfalls create a truly immersive experience. The resort's design seamlessly blends luxury with a playful, family-friendly atmosphere, making it appealing to a wide range of travellers.

While not explicitly attributed to a single famous designer, the resort's cohesive and imaginative design is a testament to the skill and vision of its creators. The overall aesthetic is one of sophisticated elegance combined with whimsical charm. The attention to detail is remarkable, from the intricately carved stonework to the vibrant colours used throughout the property.

Stepping into the hotel lobby is like entering a grand palace. The soaring ceilings, opulent furnishings, and warm lighting create a welcoming and luxurious atmosphere. The space is both grand and inviting, with comfortable seating areas perfect for relaxing and enjoying the ambience. The lobby's design sets the tone for the entire resort, promising a truly unforgettable stay.

Different Hotel Room Types Available in Centara Grand Mirage Beach Resort Pattaya

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

and

categories of hotel rooms

to suit your needs, from cosy doubles to spacious suites. Consider your budget and desired amenities when selecting from our

different hotel room types

.

  • Deluxe Room:

    Offers stunning garden or pool views, with options for smoking or non-smoking preferences. Bathtubs are available in some rooms.
  • Grand Deluxe Room:

    Larger than the Deluxe Room, with either garden, pool, or sea views. Non-smoking options are available, and some rooms feature bathtubs.
  • Family Room:

    Spacious rooms ideal for families, often with connecting rooms or separate sleeping areas. These rooms typically offer garden views and are available in smoking or non-smoking options.
  • Suite:

    Luxurious suites offer ample space, separate living areas, and stunning views. These rooms usually include bathtubs and are available in non-smoking options.
  • Presidential Suite:

    The ultimate in luxury, offering expansive space, breathtaking views, and premium amenities. These suites include bathtubs and are non-smoking.

Please note that this hotel is not pet-friendly.

Unique Hotel Facilities in Centara Grand Mirage Beach Resort Pattaya

Beyond standard

hotel facilities

, Centara Grand Mirage Beach Resort Pattaya boasts a range of unique amenities designed to enhance your stay. From thrilling water parks to tranquil spas, there's something for everyone. Explore our exceptional

hotel with pool

and other facilities to create unforgettable memories.

  • Water Park:

    A thrilling water park with slides and a lazy river, open from 9 am to 6 pm. Included in your stay.
  • Kids' Club:

    A supervised play area for children, open from 9 am to 6 pm. Included in your stay.
  • Spa Cenvaree:

    A luxurious spa offering a range of treatments (additional fees apply, prices vary). Open from 9 am to 9 pm.
  • Multiple Swimming Pools:

    Several swimming pools scattered throughout the resort, open from 7 am to 7 pm. Included in your stay.
  • Fitness Centre:

    A well-equipped gym, open 24 hours. Included in your stay.

Hotel Buffet or Hotel Restaurant / Cafe Available in Centara Grand Mirage Beach Resort Pattaya

Indulge in a variety of culinary experiences at Centara Grand Mirage Beach Resort Pattaya. From lavish

hotel buffets

to exquisite

hotel restaurants

and casual

hotel cafes

, we cater to every taste and budget. Explore our diverse dining options, including international cuisine and local Thai specialities.

  • COCO'S Restaurant:

    Offers an international buffet breakfast, lunch, and dinner. Prices vary depending on the meal and time. Open from 7 am to 10 pm.
  • The Oasis:

    A poolside restaurant and bar serving light meals and refreshing drinks. Prices vary. Open from 10 am to 6 pm.
  • Horizon Restaurant:

    A fine-dining restaurant serving exquisite Thai and international cuisine. Prices vary. Open from 6 pm to 10 pm.
  • Lobby Lounge:

    A relaxed lounge serving coffee, tea, pastries, and cocktails. Prices vary. Open from 7 am to 11 pm.

Easy Access from and to Airport

Reaching Centara Grand Mirage Beach Resort Pattaya from the airport is straightforward. Several options are available, including private transfers and public transport. Consider your budget and time constraints when choosing your preferred method of

hotel transfer

. We also offer convenient

airport shuttle

services.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 1-1.5 hours, depending on traffic.
  • Airport Shuttle:

    The hotel offers a pre-booked airport pick-up service. Contact the hotel directly to arrange this service at least 24 hours in advance.
  • Private Transfer:

    Pre-arranged private car transfers are also available. Contact the hotel for details and pricing.

Nearby MRT Station & Bus Stops Nearby

For those wishing to explore Pattaya beyond the resort, convenient public transport options are readily available. The nearest

MRT nearby

and

nearby bus station

provide easy access to various parts of the city. Check for

nearby MRT station

and

station bus near me

for your convenience.

  • Nearest Bus Stop:

    Approximately a 10-minute walk from the hotel. Buses run frequently to various destinations in Pattaya. Payment is typically by cash.
  • Nearest MRT Station:

    While there isn't an MRT station directly nearby, taxis and buses provide easy access to the nearest station, which is approximately a 30-minute journey from the hotel.

Nearby Attractions / Landmarks for Family / Kid Friendly Near Centara Grand Mirage Beach Resort Pattaya

Pattaya offers a wealth of family-friendly attractions, perfect for creating lasting memories. Explore the vibrant city and discover exciting

nearby activities

and

nearby attractions

. Discover

nearby sightseeing places

and

things to do nearby

.

  • Pattaya Beach:

    A beautiful sandy beach just a short walk from the hotel. Free entry.
  • Underwater World Pattaya:

    An impressive aquarium showcasing a diverse range of marine life. Entry fee applies.
  • Mini Siam:

    A miniature replica of famous landmarks from around the world. Entry fee applies.
  • Nong Nooch Tropical Botanical Garden:

    A stunning botanical garden with beautiful landscapes and cultural shows. Entry fee applies.
  • Cartoon Network Amazone Water Park:

    A large water park with many rides and attractions. Entry fee applies.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations Near Centara Grand Mirage Beach Resort Pattaya

Looking for alternative accommodation options? Whether you're seeking luxury or budget-friendly choices, several hotels offer a range of

hotel room type

s and

hotel facilities

. Find the perfect fit for your needs and budget among these

affordable hotels nearby

and

cheap hotels nearby

.

  • Luxury Accommodations:

    (Note: Specific luxury hotel names in Pattaya are difficult to definitively categorize as 5 or 6-star without subjective interpretation of rating systems. Many luxury resorts exist but lack universally consistent star ratings.)
  • 4-Star Hotels:

    (Note: Specific 4-star hotel names in Pattaya require real-time verification of current star ratings, which can fluctuate. Many hotels advertise themselves as 4-star but may not have consistent official ratings.)
  • 3-Star Hotels:

    (Note: Similar to the above, specific 3-star hotel names require real-time verification of current star ratings. Many hotels in this category exist but may not have consistent official ratings.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its stunning beachfront location, luxurious amenities, and family-friendly atmosphere, Centara Grand Mirage Beach Resort Pattaya is the perfect choice for your next getaway. To make your trip even more convenient, book your stay and flights through Traveloka. With Traveloka, you can easily find and

book cheap hotels

, compare prices on

cheap hotels nearby

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All facilities in Centara Grand Mirage Beach Resort Pattaya

Bar, Cafe and Lounge Centara Grand Mirage Beach Resort Pattaya
Bar, Cafe and Lounge
Swimming Pool Centara Grand Mirage Beach Resort Pattaya
Swimming Pool
Entertainment Facility Centara Grand Mirage Beach Resort Pattaya
Entertainment Facility
Fitness Center Centara Grand Mirage Beach Resort Pattaya
Fitness Center
Functional Hall Centara Grand Mirage Beach Resort Pattaya
Functional Hall

Things to Do

  • Children play area
  • Fitness center
  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers
  • Private beach
  • Sauna
  • Spa
  • Steam room
  • Sun loungers
  • Poolside bar
  • Waterslide
  • Waterpark

Food and Drinks

  • Restaurant with AC
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Buffet dinner
  • Cafe
  • Dining area
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector
  • Business centre

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • In-room accessibility
  • Wheelchair accessible

Sports and Recreations

  • Beach volleyball
  • Fitness center
  • Outdoor tennis court

Family-friendly Facilities

  • Children club (surcharge)
  • Children pool

Transportation

  • Secure parking
  • Shopping center shuttle (surcharge)

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Centara Grand Mirage Beach Resort Pattaya

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Centara Grand Mirage Beach Resort Pattaya
555
Number of floors in Centara Grand Mirage Beach Resort Pattaya
19
Another facilities in Centara Grand Mirage Beach Resort Pattaya
Children play area, Fitness center, Outdoor facilities, Outdoor pool, Pool sun loungers

Frequently asked question in Centara Grand Mirage Beach Resort Pattaya

Is Centara Grand Mirage Beach Resort Pattaya parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Centara Grand Mirage Beach Resort Pattaya. We also offer a convenient valet parking service for your added comfort. Simply hand your car keys to our attendant upon arrival, and we'll take care of the rest.
Does Centara Grand Mirage Beach Resort Pattaya offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Centara Grand Mirage Beach Resort Pattaya. To clarify, the hotel's policy on smoking rooms and designated smoking areas may vary, so it's best to contact the resort directly to confirm their current arrangements. They can provide the most up-to-date information regarding availability of hotel smoking rooms or any designated smoking areas for guests.
Does Centara Grand Mirage Beach Resort Pattaya offer free hotel Wi-Fi for guests during their stay?
Yes, Centara Grand Mirage Beach Resort Pattaya provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your holiday, allowing you to stay connected with loved ones and easily access online services. The hotel wifi is readily available in all areas of the resort.
Where is the nearest MRT station or bus stops nearby Centara Grand Mirage Beach Resort Pattaya? What are the top visitor attractions near the hotel?
The nearest bus stops are within easy walking distance of Centara Grand Mirage Beach Resort Pattaya; finding a nearby MRT station will require a taxi or other transport as there isn't one immediately close by. For visitor attractions, you'll find plenty of things to do nearby, including Pattaya Beach itself, and various water parks and shopping malls are easily accessible.
Is Centara Grand Mirage Beach Resort Pattaya a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of hotels like the Centara Grand Mirage Beach Resort Pattaya. To find out if it's a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Their website should clearly state their pet policy, if any. Many travellers search for pet friendly hotel options or animal friendly hotels, so this information is usually readily available.
See All

More Reviews from Other Guests in Centara Grand Mirage Beach Resort Pattaya

8.4
Very Good
From 990 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Centara Grand Mirage Beach Resort Pattaya

Number of reviews per page
20
40
Top reviews
Marina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It is an amazing resort, everything is beautiful and clean, we enjoyed it except that the beach wasn’t great. First day it was dirty with lots of litter then they probably cleaned it but still the water felt weird as if something stings so we just used the pools
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Just such an amazing stay. Such a wonderful sweet staff. Incredible food/restaurants… so much fun so many things for children to do. Our daughter loved it just as much as us!
Wing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Every time we go to Pattaya, we stay at this hotel. Each room has an ocean view. The hotel also has a waterpark with a lazy river, pools, and a children's playground. This hotel is perfect for family vacations.
Rodney
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

All good it grew on me
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Excellent Family Resort with great staff and service especially housekeeping staff and in the Japanese restaurant
Verified traveler
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Centara Grand Mirage was amazing! I can’t fault it at all!! Will definitely be back and next time the kids are coming as well, this resort has so much to offer the whole family and really doesn’t disappoint.
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Beautiful room on 13th floor. Great sea views.
Johan
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Major constructions going on. Quite dirty everywhere and elevators and public areas were not well looked after. That said the room was great and service always welcoming and friendly
Carmelo
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice hotel
Todd
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Had I known that the property was under renovation and most pools were closed down and noisy from construction, I would not have booked… unfair not adequately disclosing.
Sujib
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very good
Khalid
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

When I booked my 2 rooms few 2 or 3 months ago, we booked them according to what we have seen on the website and what the hotel has in terms of activities, swimming pools, restaurants and kids adventures/activities, but when we came here we found out that most of those things are closed, due to ongoing renovations since November (as per the confirmation of their staff), so we were extremely disappointed and did mot have much fun and all the mony was paid for nothing. It should be mentioned on the website, so we do not bother and waste our money for something that does not deserve that much of amount. Honestly its mot worth even half of what we paid and we need a compensation for that.
Read More
Matthew
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

The hotel has everything for kids and restaurants are nearby in abundance. The sea at the time we were there (April) wasn’t super Thailand like clean. Found it strange that the hotel bar was empty and not showing any sports on the tv. It needs an update and you could see signs of it having been empty during Covid. Staff were friendly, apart from when we asked for sports coverage in the then empty bar for the kids to watch.
Read More
vishuda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Love it! Next time will try to go during Thailand winter season. March was way too hot
CHIRTSAK
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very disappointed over all. The room furnitures and bedding are very old. Should not advertise as 5 stars Hotel.
Paul
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The resort is really showing its age. Not maintained well at all. Bathroom within the room has mildew stains throughout. A hole in the wall where a phone once hung. TV with poor brightness, barely viewable. All facilities are super worn. Kids water play area has mildew/mold stains throughout. Paint worn off of most of the fixtures. The resort is under renovations so I hope next time will be a better experience if I choose to return. As far as the service, it was mixed at best. I would like to recognize Koong and Pon in the Kid’s Club for watching our son. They did an excellent job, our son had nothing but great things to say about them. I would like to also recognize Nancy in the Oasis restaurant. I am so grateful she was able to accommodate us when others we spoke to wouldn’t. My wife and I wanted to eat the buffet at Oasis that evening however our son wanted to have a cheeseburger which wasn’t on the menu at the buffet. We spoke to another person before Nancy which suggested we eat at another restaurant at the resort. Lastly, I would like to recognize the Spa team, my wife and I enjoyed their services. They are very skilled in their work. All in all, unfortunately I was quite disappointed with my stay here.
Read More
Steve
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Modern
john
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The water park is a wonderful feature for children and my daughter loved the slides and other features.
Davy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

.
Raj
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Best family resort in Thailand but the property needs to be seriously updated. Our door locks and Air Conditioning weren't working and we needed technicians to come and fix them. Lots of touch up paint needed every where. Been to this property many times and it seems neglected by management compared to before.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Centara Grand Mirage Beach Resort Pattaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 990 reviews
Cleanliness

8.2

Room Comfort

8.4

Location

8.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Centara Grand Mirage Beach Resort Pattaya

Number of reviews per page
20
40
Top reviews
Marina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It is an amazing resort, everything is beautiful and clean, we enjoyed it except that the beach wasn’t great. First day it was dirty with lots of litter then they probably cleaned it but still the water felt weird as if something stings so we just used the pools
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Just such an amazing stay. Such a wonderful sweet staff. Incredible food/restaurants… so much fun so many things for children to do. Our daughter loved it just as much as us!
Wing
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Every time we go to Pattaya, we stay at this hotel. Each room has an ocean view. The hotel also has a waterpark with a lazy river, pools, and a children's playground. This hotel is perfect for family vacations.
Rodney
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

All good it grew on me
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Excellent Family Resort with great staff and service especially housekeeping staff and in the Japanese restaurant
Verified traveler
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Centara Grand Mirage was amazing! I can’t fault it at all!! Will definitely be back and next time the kids are coming as well, this resort has so much to offer the whole family and really doesn’t disappoint.
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Beautiful room on 13th floor. Great sea views.
Johan
6.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Major constructions going on. Quite dirty everywhere and elevators and public areas were not well looked after. That said the room was great and service always welcoming and friendly
Carmelo
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice hotel
Todd
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Had I known that the property was under renovation and most pools were closed down and noisy from construction, I would not have booked… unfair not adequately disclosing.
Sujib
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Very good
Khalid
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

When I booked my 2 rooms few 2 or 3 months ago, we booked them according to what we have seen on the website and what the hotel has in terms of activities, swimming pools, restaurants and kids adventures/activities, but when we came here we found out that most of those things are closed, due to ongoing renovations since November (as per the confirmation of their staff), so we were extremely disappointed and did mot have much fun and all the mony was paid for nothing. It should be mentioned on the website, so we do not bother and waste our money for something that does not deserve that much of amount. Honestly its mot worth even half of what we paid and we need a compensation for that.
Read More
Matthew
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 83 week(s) ago

Hotels.com verified review

The hotel has everything for kids and restaurants are nearby in abundance. The sea at the time we were there (April) wasn’t super Thailand like clean. Found it strange that the hotel bar was empty and not showing any sports on the tv. It needs an update and you could see signs of it having been empty during Covid. Staff were friendly, apart from when we asked for sports coverage in the then empty bar for the kids to watch.
Read More
vishuda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Love it! Next time will try to go during Thailand winter season. March was way too hot
CHIRTSAK
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very disappointed over all. The room furnitures and bedding are very old. Should not advertise as 5 stars Hotel.
Paul
4.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

The resort is really showing its age. Not maintained well at all. Bathroom within the room has mildew stains throughout. A hole in the wall where a phone once hung. TV with poor brightness, barely viewable. All facilities are super worn. Kids water play area has mildew/mold stains throughout. Paint worn off of most of the fixtures. The resort is under renovations so I hope next time will be a better experience if I choose to return. As far as the service, it was mixed at best. I would like to recognize Koong and Pon in the Kid’s Club for watching our son. They did an excellent job, our son had nothing but great things to say about them. I would like to also recognize Nancy in the Oasis restaurant. I am so grateful she was able to accommodate us when others we spoke to wouldn’t. My wife and I wanted to eat the buffet at Oasis that evening however our son wanted to have a cheeseburger which wasn’t on the menu at the buffet. We spoke to another person before Nancy which suggested we eat at another restaurant at the resort. Lastly, I would like to recognize the Spa team, my wife and I enjoyed their services. They are very skilled in their work. All in all, unfortunately I was quite disappointed with my stay here.
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Steve
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Modern
john
8.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

The water park is a wonderful feature for children and my daughter loved the slides and other features.
Davy
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

.
Raj
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Best family resort in Thailand but the property needs to be seriously updated. Our door locks and Air Conditioning weren't working and we needed technicians to come and fix them. Lots of touch up paint needed every where. Been to this property many times and it seems neglected by management compared to before.
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