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Four Points by Sheraton Phuket Patong Beach Resort

Hotels
8.9
/10
Exceptional
950 reviews

What Guests Say About Their Stay

Linda
10.0
/ 10
An oasis of calm and relaxation in the midst of busy Patong…loved this property and one to come back to..
Ingrid
10.0
/ 10
We had a nice stay at the Four Points by Sheraton in Phuket. The hotel is modern, clean, and well-maintained, and the staff is exceptionally kind and service-oriented. From the moment we arrived, we felt welcomed—though the experience was a bit overwhelming at first. The lobby was extremely crowded, which surprised us, especially considering it was supposed to be the low season. It turns out the hotel—and Phuket in general—was packed during our stay. While this isn’t the hotel’s fault, it did impact the overall atmosphere. The breakfast was truly outstanding. The variety of food offered was impressive, and there was even a juice station where you could make your own juice using fresh fruits and vegetables—something I’ve never seen in a hotel before. A definite highlight! Due to the unexpected crowds and some unfavorable weather, we decided to cut our vacation short. To our pleasant surprise, the hotel agreed to refund us for the two nights we wouldn’t be staying. This gesture was not only unexpected but deeply appreciated and showed their commitment to guest satisfaction. We also used the gym, which was well-equipped and more than sufficient for a good workout. I want to give a special mention to Anna, whom we met during breakfast. Despite the high volume of guests, she listened to our concerns with genuine attention and ensured we received a prompt and considerate response. Her professionalism and warmth stood out and made a big difference in our experience.
Siow Wei
10.0
/ 10
Stayed for the 3rd time. Everything is great! No reason to switch elsewhere:)
In the Area
See Map
198 8-9 TAWEEWONG ROAD PATONG, Patong, Kathu District, Phuket, Thailand, 83150

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Elevator
WiFi
Four Points by Sheraton Phuket Patong Beach Resort is a hotel in a good neighborhood, which is located at Patong Beach. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Four Points by Sheraton Phuket Patong Beach Resort

198 8-9 TAWEEWONG ROAD PATONG, Patong, Kathu District, Phuket, Thailand, 83150
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Others Four Points by Sheraton Phuket Patong Beach Resort
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Discover More About Four Points by Sheraton Phuket Patong Beach Resort

What You Might Like - All About Four Points By Sheraton Phuket Patong Beach Resort

Four Points by Sheraton Phuket Patong Beach Resort consistently receives rave reviews for its fantastic location, right in the heart of Patong's vibrant action. Guests adore the stunning beachfront setting, offering easy access to the sand and sea. The hotel's friendly and helpful staff are frequently praised for their exceptional service, making every guest feel welcome and well-cared for. Many visitors highlight the comfortable and well-appointed rooms, providing a relaxing retreat after a day of exploring. Overall, it's a fantastic choice for those seeking a blend of convenience, comfort, and stunning scenery.

What truly sets Four Points by Sheraton Phuket Patong Beach Resort apart is its incredible value for money. You get a luxurious experience without breaking the bank, making it a popular choice for budget-conscious travellers. The hotel boasts a wide range of amenities, including a refreshing swimming pool and delicious dining options, ensuring there's something for everyone. The resort's proximity to Patong's bustling nightlife and shopping scene is a major draw, while still offering a peaceful oasis to unwind. It's the perfect balance of excitement and relaxation, making it an ideal choice for couples, families, and solo travellers alike.

Reviewers consistently praise the hotel's exceptional cleanliness and well-maintained facilities. The stunning views from many of the rooms are a highlight, offering breathtaking panoramas of the ocean or the lively Patong streets. The hotel's commitment to guest satisfaction is evident in the numerous positive comments about the staff's attentiveness and willingness to go the extra mile. In short, a stay at Four Points by Sheraton Phuket Patong Beach Resort promises an unforgettable Phuket experience, combining luxury, convenience, and exceptional value.

Concept & Design Four Points By Sheraton Phuket Patong Beach Resort

Four Points by Sheraton Phuket Patong Beach Resort embraces a contemporary design aesthetic, blending sleek modern lines with the warmth and vibrancy of its tropical surroundings. The overall feel is one of relaxed sophistication, creating a space that's both stylish and inviting. The design incorporates natural elements, such as wood and stone, to complement the stunning beachfront location. The architects and designers have cleverly integrated both indoor and outdoor spaces, allowing guests to seamlessly transition between the two.

The hotel lobby is a welcoming and spacious area, designed to be a social hub for guests. Comfortable seating arrangements encourage relaxation and conversation, while the natural light flooding in from large windows creates a bright and airy atmosphere. The décor is sophisticated yet unpretentious, featuring a calming colour palette and tasteful artwork. It's the perfect place to unwind with a drink after a day exploring Patong or simply catch up with fellow travellers. The overall design aims to create a sense of calm and tranquility, a welcome respite from the bustling energy of Patong.

Different Hotel Room Types Available in Four Points By Sheraton Phuket Patong Beach Resort

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a variety of

hotel bedroom types

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Consider your preferences for views, smoking options, and bathroom amenities when selecting your

categories of hotel rooms

.

  • Deluxe Room:

    Offers stunning ocean views, non-smoking options available. Bathroom features a shower.
  • Superior Room:

    City or pool views, smoking and non-smoking options. Bathroom with shower.
  • Family Room:

    Spacious room ideal for families, with additional beds. Bathroom with shower. Non-smoking options available.
  • Suite:

    Luxury accommodation with separate living area and bedroom, offering breathtaking ocean views. Bathroom with bathtub and shower. Non-smoking options available.

Please note: This hotel is not pet-friendly.

Unique Hotel Facilities in Four Points By Sheraton Phuket Patong Beach Resort

Beyond the standard

hotel facilities

, Four Points by Sheraton Phuket Patong Beach Resort offers a range of unique amenities to enhance your stay. Whether you're seeking relaxation or adventure, there's something for everyone, from families enjoying a

hotel with pool

to couples seeking a romantic getaway. Check the operating hours for each facility to plan your day effectively.

  • Swimming Pool:

    Large outdoor pool, open from 7 am to 7 pm. Free for guests.
  • Fitness Centre:

    Well-equipped gym, open 24 hours. Free for guests.
  • Spa:

    Offers a range of treatments and massages (additional charges apply). Open from 9 am to 9 pm.
  • Kids' Club:

    Supervised activities for children (additional charges may apply for some activities). Open from 9 am to 6 pm.

Hotel Buffet or Hotel Restaurant / Cafe Available in Four Points By Sheraton Phuket Patong Beach Resort

Indulge in a variety of culinary experiences at Four Points by Sheraton Phuket Patong Beach Resort. From a lavish

hotel buffet

to a romantic dinner at our

hotel restaurant

, we cater to every taste and preference. Explore our diverse dining options, including our casual

hotel cafe

, and discover your new favourite dish.

  • The Eatery:

    All-day dining restaurant offering a wide selection of international and Thai cuisine. Open from 7 am to 10 pm. Prices vary depending on the dish.
  • The Pool Bar:

    Relaxing bar by the pool, serving light snacks and refreshing drinks. Open from 10 am to 6 pm. Prices vary.
  • Daily Buffet Breakfast:

    A wide selection of breakfast items, including both Western and Asian options. Included in the room rate.

Easy Access from and to Airport

Getting to and from Phuket International Airport (HKT) is a breeze. Whether you prefer a private transfer or public transport, several options are available. Consider booking your

hotel transfer

in advance for a seamless arrival experience. Many travellers opt for the convenience of a pre-booked

transfer from airport to hotel

or

hotel to airport transfer

.

  • Taxi:

    Readily available outside the airport. Expect a journey time of approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle:

    Some hotels offer airport shuttle services. Check with the hotel directly to confirm availability and booking procedures.
  • Private Transfer:

    Pre-booked private car service for a more comfortable and convenient transfer.

Nearby MRT Station & Bus Stops Nearby

While Phuket doesn't have an MRT system, public transport is readily available. The nearest

bus stops nearby

offer convenient access to various parts of Patong and beyond. For those seeking a

nearby MRT station

or

nearby bus station

, you'll find options within a short distance of the hotel. Remember to check the local bus schedules and routes.

  • Nearest Bus Stop:

    Approximately a 5-minute walk from the hotel. Buses run frequently throughout the day.
  • Payment Options:

    Cash is generally accepted on buses. Some buses may accept local transport cards.

Nearby Attractions / Landmarks for Family / Kid Friendly near Four Points By Sheraton Phuket Patong Beach Resort

Patong and the surrounding areas offer a wealth of

nearby attractions

perfect for families. From stunning beaches to exciting theme parks, there's something to keep everyone entertained. Explore the

nearby sightseeing places

and

things to see nearby

, creating lasting memories for the whole family. Discover the

nearby places to go

and

stuff to see nearby

.

  • Patong Beach:

    A short walk from the hotel, offering golden sands and crystal-clear waters. Free entry.
  • Phuket FantaSea:

    A spectacular theme park with shows, games, and cultural experiences. Entry fees apply.
  • Jungceylon Shopping Mall:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options. Free entry.
  • Splash Jungle Water Park:

    A fun water park with slides and attractions for all ages. Entry fees apply.
  • Phuket Aquarium:

    Discover the underwater world with a diverse range of marine life. Entry fees apply.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations near Four Points By Sheraton Phuket Patong Beach Resort

Looking for alternative accommodation options? Whether you're seeking a luxurious escape or a budget-friendly stay, there are plenty of choices near Four Points by Sheraton Phuket Patong Beach Resort. From

cheap hotels nearby

to

affordable hotels nearby

, you'll find the perfect fit for your needs and budget. Consider these options for

best hotel nearby

,

3 star hotel nearby

, or

4 star hotel near me

.

  • Luxury Accommodations:

    The Shore at Katathani, Trisara Phuket, Keemala
  • 4 Star Hotels:

    Novotel Phuket Patong Beach Resort, Centara Grand Beach Resort Phuket, Amari Phuket
  • 3 Star Hotels:

    Deevana Patong Resort, Patong Bay Hill Hotel, Phuket Orchid Resort

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its prime location, exceptional amenities, and friendly service, Four Points by Sheraton Phuket Patong Beach Resort offers an unforgettable Phuket experience. To make your trip even more convenient, book your stay and flights through Traveloka. Find the best deals on

cheap hotels nearby

and

affordable hotels nearby

when you book cheap hotels with us. And don't forget to cheap hotels nearby to find the perfect accommodation for your needs. Secure your flights with ease by booking your book cheap air tickets to Thailand and start planning your dream getaway today!

All facilities in Four Points by Sheraton Phuket Patong Beach Resort

Others Four Points by Sheraton Phuket Patong Beach Resort
Others

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Public Facilities

  • Elevator
  • Others
  • Restaurant
  • Safety deposit box
  • Smoke-free area

Family-friendly Facilities

  • Kids club
  • Children games
  • Children pool

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Pool sun loungers
  • Poolside bar

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

General

  • Parking

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Computer station

Accommodation Policy & General Information in Four Points by Sheraton Phuket Patong Beach Resort

Important Note

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: THB 588 for adults and THB 295 for children (approximately)
  • Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Four Points by Sheraton Phuket Patong Beach Resort
600
Number of floors in Four Points by Sheraton Phuket Patong Beach Resort
6
Another facilities in Four Points by Sheraton Phuket Patong Beach Resort
Concierge, 24-hour Receptionist, Laundry service, Luggage storage, Multilingual staff

Frequently asked question in Four Points by Sheraton Phuket Patong Beach Resort

Is Four Points By Sheraton Phuket Patong Beach Resort parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Four Points by Sheraton Phuket Patong Beach Resort. We don't currently offer valet parking services, however, ample self-parking is available.
Does Four Points By Sheraton Phuket Patong Beach Resort offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Four Points by Sheraton Phuket Patong Beach Resort. To clarify, the hotel's policy on hotel smoking rooms and designated smoking areas may vary. It's best to contact the hotel directly to confirm their current policy regarding smoking, as regulations can change. They'll be able to provide the most up-to-date and accurate information.
Does Four Points By Sheraton Phuket Patong Beach Resort offer free hotel Wi-Fi for guests during their stay?
Yes, the Four Points by Sheraton Phuket Patong Beach Resort provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your holiday with readily available internet access. You'll find details on connecting to the hotel wifi in your room or by contacting reception.
Where is the nearest MRT station or bus stops nearby Four Points By Sheraton Phuket Patong Beach Resort? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from the Four Points by Sheraton Phuket Patong Beach Resort; there isn't an MRT station nearby as this transport system isn't available in Phuket. Patong Beach itself is a major attraction, and nearby you'll find many things to do, including Jungceylon Shopping Mall and various temples and viewpoints offering stunning scenery.
Is Four Points By Sheraton Phuket Patong Beach Resort a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels. To find out if the Four Points by Sheraton Phuket Patong Beach Resort is a pet-friendly hotel, or more generally, to find suitable animal-friendly hotels, I recommend checking their official website or contacting them directly. Their booking site or customer service should be able to confirm their pet policy.
See All

More Reviews from Other Guests in Four Points by Sheraton Phuket Patong Beach Resort

9.0
Exceptional
From 920 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Phuket Patong Beach Resort

Number of reviews per page
20
40
Top reviews
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

An oasis of calm and relaxation in the midst of busy Patong…loved this property and one to come back to..
Layla
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good hotel and great location
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a very nice hotel and the staff is excellent. I paid for an all-inclusive. When I checked in, they gave me a stack of coupons for lunch and dinner. I found the coupons seem to have cheap in debt and it was very inconvenient to use them. Since they have you in the computer system, why do you need to carry around these sheets of paper coupons. One evening at their restaurant I wanted to order more than what it was included in my all inclusive. It turned into such a hassle to do so it really made me not want to go back to the nice restaurant that they have there. Other than that, this is a very nice hotel. I’m not opposed to going back to this hotel again however I will look at some other hotels before I choose.
Read More
Perach
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was so good
Ji Hyun
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Cleanliness and room comfort
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent staff and facilities
Lutfi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I like every thing
Nicole
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay. Close to everything and rooms are clean and staff are very friendly and can't do enough for you.
Or
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel Best service Excellent breakfast
Pedro
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff and breakfast! And pool servers: Emma!
Onel
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good place. Good breakfast. Pool area is great.
Ingrid
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a nice stay at the Four Points by Sheraton in Phuket. The hotel is modern, clean, and well-maintained, and the staff is exceptionally kind and service-oriented. From the moment we arrived, we felt welcomed—though the experience was a bit overwhelming at first. The lobby was extremely crowded, which surprised us, especially considering it was supposed to be the low season. It turns out the hotel—and Phuket in general—was packed during our stay. While this isn’t the hotel’s fault, it did impact the overall atmosphere. The breakfast was truly outstanding. The variety of food offered was impressive, and there was even a juice station where you could make your own juice using fresh fruits and vegetables—something I’ve never seen in a hotel before. A definite highlight! Due to the unexpected crowds and some unfavorable weather, we decided to cut our vacation short. To our pleasant surprise, the hotel agreed to refund us for the two nights we wouldn’t be staying. This gesture was not only unexpected but deeply appreciated and showed their commitment to guest satisfaction. We also used the gym, which was well-equipped and more than sufficient for a good workout. I want to give a special mention to Anna, whom we met during breakfast. Despite the high volume of guests, she listened to our concerns with genuine attention and ensured we received a prompt and considerate response. Her professionalism and warmth stood out and made a big difference in our experience.
Read More
Siow Wei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stayed for the 3rd time. Everything is great! No reason to switch elsewhere:)
Raquel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Four Points is a great spot to stay if you want to be in the middle of restaurants, bars, shopping amd especially the beach! Our room was comfortable and quiet. I highly recommend.
zylma
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Buffet breakfast is superb the location is in front of the beach Excellent service from Sugar Highly recommended place to stay in Patong
David
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great Place stayed here 4 times now
David
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Right next to the beach.
Rula
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent hotel with 5 star staff and amazing amenities. The restaurant is great and food are delicious.
mohamed
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room w
Nicolas
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I was disappointed with my recent stay at this hotel. The cleanliness was below standard—stains on the carpet and dust in several areas. The room also had very poor air circulation, making it uncomfortable, especially at night. Room and hotel was very humid. Most concerning, I was charged unexpected fees and, despite multiple attempts, was unable to get a refund or clear explanation. While the staff was polite, the overall experience fell short of expectations. I hope management takes these issues seriously, as the property has potential but currently lacks the quality and transparency guests deserve.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Four Points by Sheraton Phuket Patong Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 920 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Four Points by Sheraton Phuket Patong Beach Resort

Number of reviews per page
20
40
Top reviews
Linda
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

An oasis of calm and relaxation in the midst of busy Patong…loved this property and one to come back to..
Layla
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good hotel and great location
Stephen
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a very nice hotel and the staff is excellent. I paid for an all-inclusive. When I checked in, they gave me a stack of coupons for lunch and dinner. I found the coupons seem to have cheap in debt and it was very inconvenient to use them. Since they have you in the computer system, why do you need to carry around these sheets of paper coupons. One evening at their restaurant I wanted to order more than what it was included in my all inclusive. It turned into such a hassle to do so it really made me not want to go back to the nice restaurant that they have there. Other than that, this is a very nice hotel. I’m not opposed to going back to this hotel again however I will look at some other hotels before I choose.
Read More
Perach
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Everything was so good
Ji Hyun
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Cleanliness and room comfort
Anthony
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent staff and facilities
Lutfi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I like every thing
Nicole
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay. Close to everything and rooms are clean and staff are very friendly and can't do enough for you.
Or
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel Best service Excellent breakfast
Pedro
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great staff and breakfast! And pool servers: Emma!
Onel
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good place. Good breakfast. Pool area is great.
Ingrid
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We had a nice stay at the Four Points by Sheraton in Phuket. The hotel is modern, clean, and well-maintained, and the staff is exceptionally kind and service-oriented. From the moment we arrived, we felt welcomed—though the experience was a bit overwhelming at first. The lobby was extremely crowded, which surprised us, especially considering it was supposed to be the low season. It turns out the hotel—and Phuket in general—was packed during our stay. While this isn’t the hotel’s fault, it did impact the overall atmosphere. The breakfast was truly outstanding. The variety of food offered was impressive, and there was even a juice station where you could make your own juice using fresh fruits and vegetables—something I’ve never seen in a hotel before. A definite highlight! Due to the unexpected crowds and some unfavorable weather, we decided to cut our vacation short. To our pleasant surprise, the hotel agreed to refund us for the two nights we wouldn’t be staying. This gesture was not only unexpected but deeply appreciated and showed their commitment to guest satisfaction. We also used the gym, which was well-equipped and more than sufficient for a good workout. I want to give a special mention to Anna, whom we met during breakfast. Despite the high volume of guests, she listened to our concerns with genuine attention and ensured we received a prompt and considerate response. Her professionalism and warmth stood out and made a big difference in our experience.
Read More
Siow Wei
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Stayed for the 3rd time. Everything is great! No reason to switch elsewhere:)
Raquel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Four Points is a great spot to stay if you want to be in the middle of restaurants, bars, shopping amd especially the beach! Our room was comfortable and quiet. I highly recommend.
zylma
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Buffet breakfast is superb the location is in front of the beach Excellent service from Sugar Highly recommended place to stay in Patong
David
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great Place stayed here 4 times now
David
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Right next to the beach.
Rula
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent hotel with 5 star staff and amazing amenities. The restaurant is great and food are delicious.
mohamed
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room w
Nicolas
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I was disappointed with my recent stay at this hotel. The cleanliness was below standard—stains on the carpet and dust in several areas. The room also had very poor air circulation, making it uncomfortable, especially at night. Room and hotel was very humid. Most concerning, I was charged unexpected fees and, despite multiple attempts, was unable to get a refund or clear explanation. While the staff was polite, the overall experience fell short of expectations. I hope management takes these issues seriously, as the property has potential but currently lacks the quality and transparency guests deserve.
Read More
Number of reviews per page
20
40