Grand Mercure Khao Lak Bangsak

The hotel is beautiful and very clean. The pool area was very slippery, felt unsafe every time we stepped out of the pool. Not very convenient for families with babies. No child pool, and the kids club is very small leaving the kids bored. There wasn’t a lot near the hotel you have to take a taxi to the town , 20 min drive usually 400 baht a direction , so 800 both ways. The breakfast was nice addition. Not much alternatives in the area. The beach restaurants only open at 10:00. Also the rooms with pool access really to for family with baby/infants you have to always keep an eye out for them.

The resort has a really nice blend of garden and ocean themes with a twist of Thai culture in modern setting. Really good breakfast, spa, facilities, beach and drinks. The restaurants on site are beautiful, and you have the option to visit other restaurants by its private beach.

We had great time at the Grand Mercure. The hotel is conveniently located, close to nearby restaurants/supermarkets. I'd recommend it if you want to get away from the busier Khao Lak area. Overall we had a wonderful time.

The hotel is beautiful, peaceful and relaxing. We had a swim up room which was definitely worth upgrading too. Room was spacious and modern with one of the comfiest beds we has ever slept in. All the food and beverages we had were of good quality. However our only complaint is the price of food which can be 3 times as much as local restaurants. The staff were all so friendly and helpful nothing ever seemed too much. Would definitely return to this hotel.

Amazing hotel, nice atmosphere, beach front… quiet beach like Thailand use to be 20 years ago.

Amazing and beautiful resort, very recommended, one of the prettiest we ever visited and great breakfast!

Perfect spot to do nothing and relax. Nearby street and beach restaurants were delightful and the fire show was very entertaining. Short walk to nearby convenience stores and massages. Kids club was not very inspiring. Not many kids attending the small and tidy room. Idea of having more crafts, cultural activities and even a gaming console for the kids to have down time would improve this service.

This was a beautiful resort property. The staff was wonderful. There were several restaurants on the property which was very convenient and the food was delicious! Our room was an absolute gem with all the amenities you could hope for. The view from our room was beautiful and the balcony was an added bonus. The pool was large with a bar and individual lounge areas for guests. The beach was steps away from the property and provided some of the most amazing sunsets and the firework show was so much fun to watch. Highly recommend the Grand Mecure.

I had an amazing stay at Grand Mercure! The hotel is tastefully decorated and charming, and the communication with the staff is top notch. The room was beautiful and spacious, with a lovely balcony to unwind.

Great resort in Khao Lak. I think it’s the nicest on the beach in the area. Very quiet and well maintained. They have a great breakfast buffet and the restaurant onsite is good. There are plenty of restaurants to try along the beach too. The spa facial was very nice too.

Very relaxing stay, perfect start to the holiday! Room was very comfortable and staff very helpful. Couples spa treatment was well worth it!

Felt like paradise.Staff were always there to help when needed and not in your face kind of way.The rooms were amazing and very spacious. Only thing was the time for breakfast.It was too early start and ended really early.Maybe a later finish as a lot of people were still recovering from excursions and was hard to wake up. And maybe a little more variety at breakfast would have been welcomed.All in all it was a very pleasant stay and we would definitely come back again.

Staff were excellent and very helpful. Rooms were large & modern, clean, comfortable bed. Pool areas very nice, long walk from front of hotel to the ocean and main pool area, although a couple of pools in between so no issues there. Not a lot of places to eat or entertainment outside & close to the hotel, but a lovely hotel overall and local business owners very friendly and helpful. About 15 km from KL central, l hired a motor bike which made getting around & trips to KL easy. If you’re looking for a comfortable, quiet and relaxing holiday, l’m sure you would enjoy your stay at the Grand Mercure KL.

Great Hotel with high build quality. Polite and attentive staff, and good facilities.

Excellent hotel, lovely grounds. Great staff overall. One guy on the buggy’s was a little moody, but rude but overall a great place to stay

Great clean resort, great pool. Friendly staff

The hotel is new and nice, with good beach area, but has a lot of issues. Here are some: - I've picked my room when I was booking, because it had corner windows, ended up staying in a smaller room with just one window, not sure why. - To get anywhere in the hotel you walk for a while on a road behind a hotel, which I didn't enjoy. Also very hard to find room by number, numeration doesn't make much sense. - Far from the nearest city. - Spa was ok, but I really disliked that they claim in the menu massage is 75 mins, and then turns out it's 60 and 15 for the prep before in after. - Drinks in the bar were meh, and barely had alcohol. - They didn't do room service every day for some reason (even though I was out most of the day) Good things: - Beach area is pretty great - The hotel is very new and has nice design

Établissement au top, que ce soit l’environnement, le personnel et le service.

Zum Erholen und die einsamen Strände und das wunderbare Meer zu genießen perfekt!

Ein richtig tolles Hotel, an einem sehr schönen und weitläufigen Strand. Das Personal ( sehr besonders hervorzuheben sind Ben und Gal von der Rezeption) ist sehr sehr hilfsbereit und herzlich. Haben uns aus einer misslichen Lage geholfen. Handy im Taxi verloren, ohne Fahrer oder Unternehmen zu kennen. Ben hat es möglich gemacht, dass das Telefon 2 Tage später wieder da war !!! DANKE!!!!