Grande Centre Point Ratchadamri

9.0
/10
Exceptional
283 reviews

What Guests Say About Their Stay

Distance To City Center (9)
Room Space (8)
Accessibility (7)
Bedroom (6)
Jh Wong
8.8
/ 10
Big and nice hotel, near Erawan Shrine and roughly 10 minutes walk to Central World and 15 minutes walk to Siam Paragon. We got free upgrade to suite as we're on honeymoon trip. No stall or 7-11 nearby but can be purchased in Big C and Central World itself.
HUYNH T. H. Y.
9.7
/ 10
The hotel has very nice view, best to travel with family.
In the Area
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153/2 Soi Mahatlek Luang1, Ratchadamri Road, Lumpini, Pathumwan, Bangkok, Siam, Pathum Wan, Bangkok, Thailand, 10330

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
Grande Centre Point Ratchadamri is a hotel in a good neighborhood, which is located at Ratchaprasong Junction. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grande Centre Point Ratchadamri

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153/2 Soi Mahatlek Luang1, Ratchadamri Road, Lumpini, Pathumwan, Bangkok, Siam, Pathum Wan, Bangkok, Thailand, 10330
Lobby Grande Centre Point Ratchadamri
Lobby 2 Grande Centre Point Ratchadamri

Discover More About Grande Centre Point Ratchadamri

What You Might Like - All About Grande Centre Point Ratchadamri

Grande Centre Point Ratchadamri consistently receives rave reviews, earning its reputation as a top choice for travellers seeking a luxurious and convenient stay. Guests frequently praise the hotel's impeccable service, highlighting the friendly and efficient staff who go above and beyond to ensure a comfortable experience. The prime location, right in the heart of Bangkok, is another major draw, offering easy access to shopping, dining, and cultural attractions. Many appreciate the modern, stylish design and the well-appointed rooms, which provide a relaxing retreat after a day of exploring. Overall, it's a fantastic choice for both business and leisure travellers.

What truly sets Grande Centre Point Ratchadamri apart is its blend of luxury and convenience. The hotel boasts a stunning rooftop pool offering breathtaking city views, a perfect spot to unwind and soak up the sun. The various dining options cater to every taste, from delicious international cuisine to refreshing cocktails at the stylish bar. The hotel's commitment to providing exceptional service is evident in every detail, from the seamless check-in process to the thoughtful amenities provided in each room. It's no wonder this hotel consistently receives top marks from satisfied guests.

In short, Grande Centre Point Ratchadamri offers an unforgettable experience. The combination of luxurious amenities, a superb location, and outstanding service makes it a truly exceptional hotel. Guests consistently praise the hotel's attention to detail and the overall feeling of comfort and elegance. Book your stay today and experience the Grande Centre Point Ratchadamri difference for yourself!

Concept & Design Grande Centre Point Ratchadamri

Grande Centre Point Ratchadamri showcases a sophisticated and contemporary design, reflecting a modern aesthetic with a touch of Thai elegance. The hotel's architecture and interior design seamlessly blend functionality with style, creating a space that is both inviting and luxurious. The design philosophy prioritises comfort and functionality, ensuring that guests feel relaxed and at ease throughout their stay. The overall atmosphere is one of understated luxury, with a focus on creating a tranquil and refined environment.

The hotel lobby is a stunning example of this design philosophy. Upon entering, guests are greeted by a spacious and airy space, bathed in natural light and featuring elegant furnishings. The calming colour palette and carefully chosen artwork create a sense of serenity, setting the tone for a relaxing and enjoyable stay. The lobby is more than just a waiting area; it's a welcoming space where guests can relax, connect with others, or simply enjoy the ambience. It's a perfect introduction to the overall experience of the hotel.

Different Hotel Room Types Available in Grande Centre Point Ratchadamri

Choosing the perfect

hotel room type

is crucial for a comfortable stay. Grande Centre Point Ratchadamri offers a range of

hotel bedroom types

and

categories of hotel rooms

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Let's explore the different options available, including

different hotel room types

and

hotel room type

s.

  • Deluxe Room:

    Offers a comfortable space with city views, available in smoking and non-smoking options. No bathtub or bidet.
  • Grand Deluxe Room:

    Larger than the Deluxe Room, with city views and a choice of smoking or non-smoking. Features a bathtub.
  • Executive Suite:

    Spacious suite with separate living and sleeping areas, offering stunning city views. Includes a bathtub and bidet. Non-smoking only.
  • Premier Suite:

    The ultimate luxury, featuring a large living area, separate bedroom, and breathtaking panoramic views. Includes a bathtub and bidet. Non-smoking only.

Please note: Grande Centre Point Ratchadamri is not currently pet-friendly.

Unique Hotel Facilities in Grande Centre Point Ratchadamri

Beyond the standard

hotel facilities

, Grande Centre Point Ratchadamri provides a range of amenities designed to enhance your stay. From relaxing retreats to exciting activities, there's something for everyone, including those seeking a

hotel with pool

or other recreational options. Let's explore the unique facilities available.

  • Infinity Pool (Rooftop):

    Enjoy stunning city views while taking a refreshing dip. Open daily from 6:00 AM to 10:00 PM.
  • Fitness Centre:

    State-of-the-art equipment for your workout needs. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment (additional charges apply, prices vary depending on the treatment). Open daily from 10:00 AM to 10:00 PM.
  • Business Centre:

    Meeting rooms and business services available (additional charges may apply).

Hotel Buffet or Hotel Restaurant/Cafe Available in Grande Centre Point Ratchadamri

Whether you're craving a lavish

hotel buffet

or a casual meal at a

hotel cafe

, Grande Centre Point Ratchadamri has you covered. The hotel offers a variety of dining options, including a sophisticated

hotel restaurant

, ensuring a delightful culinary experience. Let's explore the dining choices available.

  • The Atrium Restaurant:

    Offers a daily breakfast buffet (included for some room types) and à la carte dining options throughout the day. Serves international cuisine. Prices vary.
  • The Lounge:

    A stylish bar and lounge area serving cocktails, light snacks, and afternoon tea. Open from 10:00 AM to 11:00 PM.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, Grande Centre Point Ratchadamri offers easy access, making your journey stress-free. Here are some options for

hotel transfer

and

airport to hotel transfer

.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Rail Link:

    A convenient and affordable option, connecting the airport to the city centre. From there, a taxi or BTS Skytrain can take you to the hotel.
  • Hotel Airport Shuttle:

    The hotel offers an airport pick-up service. Bookings are required, ideally at least 24 hours in advance. Contact the hotel directly to arrange your transfer.

Nearby MRT Station & Bus Stops Nearby

Grande Centre Point Ratchadamri enjoys excellent public transport links, making it easy to explore Bangkok. With a nearby

MRT nearby

and numerous

bus stops nearby

, getting around is simple and convenient. Here's what you need to know about

nearby MRT station

and

nearby bus station

options.

  • Chit Lom BTS Station:

    Approximately a 5-minute walk from the hotel. The BTS Skytrain is a convenient and efficient way to travel around Bangkok.
  • Numerous Bus Stops:

    Several bus stops are located within a short walking distance of the hotel, offering access to various parts of the city. You can purchase a Rabbit Card at 7-Eleven stores or at BTS/MRT stations for easy payment.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Grande Centre Point Ratchadamri

Families will find plenty to keep them entertained near Grande Centre Point Ratchadamri. Bangkok offers a wealth of

nearby attractions

and

nearby activities

perfect for all ages. Here are a few suggestions for

nearby places to go

and

things to do nearby

.

  • Siam Paragon:

    A luxurious shopping mall with an aquarium, an ice rink, and various entertainment options. (Entry fees vary depending on activities.) Approximately 10 minutes away by taxi.
  • CentralWorld:

    Another large shopping mall with a wide range of shops, restaurants, and entertainment. (Entry is free.) Approximately 15 minutes away by taxi.
  • Lumphini Park:

    A large green space perfect for a relaxing stroll, picnic, or boat ride. (Entry is free.) Approximately 20 minutes away by taxi.
  • Bangkok National Museum:

    Discover Thailand's rich history and culture. (Entry fee applies.) Approximately 30 minutes away by taxi.
  • Jim Thompson House Museum:

    Explore the beautiful traditional Thai house of the famous silk entrepreneur. (Entry fee applies.) Approximately 25 minutes away by taxi.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations Near Grande Centre Point Ratchadamri

Looking for alternative

affordable hotels nearby

or other accommodation options? There are many great choices near Grande Centre Point Ratchadamri, ranging from budget-friendly to luxurious

5 stars hotel near by

options. Here are a few suggestions for

best hotel nearby

.

  • Luxury Accommodations:

    The Peninsula Bangkok, Mandarin Oriental, Bangkok, The St. Regis Bangkok
  • 4 Star Hotel:

    Novotel Bangkok Sukhumvit 20, Eastin Grand Hotel Sathorn, Amara Bangkok Hotel
  • 3 Star Hotel:

    Siam@Siam Design Hotel Bangkok, Pathumwan Princess Hotel, Novotel Bangkok Ploenchit Sukhumvit

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its luxurious amenities, prime location, and exceptional service, Grande Centre Point Ratchadamri is the perfect choice for your next Bangkok adventure. To make your trip even more convenient, why not book your stay and flights through Traveloka? You can easily find

cheap hotels nearby

and compare prices to secure the best deals. Traveloka also offers great deals on

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, making it easy to plan your entire trip. Don't forget to check out Traveloka's options for

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All facilities in Grande Centre Point Ratchadamri

Swimming Pool Grande Centre Point Ratchadamri
Swimming Pool
Entertainment Facility Grande Centre Point Ratchadamri
Entertainment Facility
Fitness Center Grande Centre Point Ratchadamri
Fitness Center
Functional Hall Grande Centre Point Ratchadamri
Functional Hall
Lobby Grande Centre Point Ratchadamri
Lobby

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service

Things to Do

  • Children play area
  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa
  • Steam room

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service

General

  • AC
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)

Sports and Recreations

  • Fitness center
  • Game room

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Grande Centre Point Ratchadamri

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. Please bring the required documents in hard copy.
Upon check-in, you are required to bring Confimation voucher. The required documents can be in the form of soft copy.

Deposit

Deposit THB 2,000.00 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Grande Centre Point Ratchadamri
497
Number of floors in Grande Centre Point Ratchadamri
50
Another facilities in Grande Centre Point Ratchadamri
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Grande Centre Point Ratchadamri

Is Grande Centre Point Ratchadamri parking free for hotel guests, and do you offer valet parking services?
Parking at Grande Centre Point Ratchadamri is not free for hotel guests. We do, however, offer a valet parking service for your convenience. Please enquire at reception for details on charges and availability of both hotel parking and valet parking.
Does Grande Centre Point Ratchadamri offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Grande Centre Point Ratchadamri. To clarify, I don't have access to real-time information, including hotel policies. To find out if they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Grande Centre Point Ratchadamri offer free hotel Wi-Fi for guests during their stay?
Yes, Grande Centre Point Ratchadamri provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access during your visit, allowing you to stay connected and make the most of your trip. Simply connect to the network upon arrival.
Where is the nearest MRT station or bus stops nearby Grande Centre Point Ratchadamri? What are the top visitor attractions near the hotel?
The nearest BTS Skytrain station to Grande Centre Point Ratchadamri is Ratchadamri, offering easy access to the city. Several bus stops are also located nearby, providing alternative transport options. For visitor attractions, you'll find the iconic Siam Paragon shopping mall and the vibrant cultural hub of Jim Thompson House within easy reach. These are just a couple of the many things to do nearby.
Is Grande Centre Point Ratchadamri a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like the Grande Centre Point Ratchadamri. To find out if it's a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Many hotels advertise their pet-friendly status, so you should be able to find the information easily. Looking for "pet friendly hotel" or "animal friendly hotels" in your search might also help you find similar options if the Grande Centre Point Ratchadamri isn't suitable.
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More Reviews from Other Guests in Grande Centre Point Ratchadamri

9.0
Exceptional
From 283 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.5

Location

9.1

Service and Facilites

9.1

People often mention about Grande Centre Point Ratchadamri
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Traveler Reviews Grande Centre Point Ratchadamri

Number of reviews per page
20
40
Customer reviews
A***k
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Good location, good service, Good hotel
Find this review helpful?
Accommodation's Reply
19 Jan 2025
Dear A***k, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are thrilled to hear that you satisfied with overall aspects, including location and service. We do hope to have the opportunity to welcome you back and look forward to hearing from you again soon. Grande regards, Kandith B. (Mr.) Front Office Manager
Phan T. B. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Great. We would like to comback many time. It is so quite and clean. Hotel is also good check in, food, taxi and best service.
Find this review helpful?
Accommodation's Reply
02 Jan 2025
Dear Phan T. B. H., Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We're delighted to hear that you enjoyed the tranquility and cleanliness of our hotel, as well as our efficient check-in process, delicious food, reliable taxi service, and overall excellent service. We can't wait to welcome you back for many more visits in the future. Grande regards, Kandith B. (Mr.)
L***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
I stayed at 4 different hotels in Bangkok and this hotel is the best. The duty manager upgraded my room to suite. We love all the facilities in the room such as free snacks and additional mineral water when we asked. The outdoor facilities such as pool, jacuzzi, game room, reading room, etc. My daughter really love the game room and the playground. This is the best hotel for family with childrean and we definitelly will stay at this again ifwe come to Bangkok.
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Accommodation's Reply
11 Dec 2024
Dear L***n, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are thrilled to hear that you enjoyed your stay with us and that we could provide you with a memorable experience during stay. It's fantastic to know that the upgrade to a suite made your stay even more special, and that you and your family took full advantage of our facilities. We are especially glad to hear that your daughter enjoyed the game room and playground our goal is to ensure that families feel right at home. We appreciate your feedback and look forward to welcoming you back in our property again in the near future. Grande regards, Kandith B. (Mr.) Front Office Manager
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Reza P. M. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Had an amazing 5D4N stay at Grande Centre Point Ratchadamri! The location was perfect, with easy access to shopping. The room was spacious, clean and had everything we needed for a comfortable stay. The staff were friendly and attentive. Highly recommend for a relaxing and convenient stay in Bangkok!
1 people find it helpful
Accommodation's Reply
01 Oct 2024
Dear Reza P. M. P., Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We are thrilled to read you had an amazing stay with us, found our hotel is in perfect location, easy access to major shopping malls. Moreover, had a comfortable stay in our spacious clean room as well as satisfied with attentiveness staff service. We appreciate to your kind recommend our hotel. We do hope to have the opportunity to welcome you back again and look forward to serving you again in the near future. Grande regards, Kandith B. (Mr.) Front Office Manager
D***l
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 51 week(s) ago
Keeps getting better every time.
2 people find it helpful
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 53 week(s) ago
Although the location is a bit far from the center, it is worth staying
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2 people find it helpful
Darunee R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 53 week(s) ago
The best hotel and service ever!
1 people find it helpful
erni y.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 58 week(s) ago
Good place good service, will come again.
1 people find it helpful
Mery
icon-origin-TRAVELOKA
9.7
/10
Reviewed 60 week(s) ago
Excellent room ❤. Room is very large and clean, complete with kitchen, microwave, washing machine, living room and separate bedroom. The bathroom has a separate bathtub and shower. Very satisfied ❤.
2 people find it helpful
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My Moment
icon-origin-TRAVELOKA
9.7
/10
Reviewed 64 week(s) ago
Grande Center Point Ratchadamri is simply stunning! Firstly, there is something comforting about the impeccable cleanliness. Every corner has been kept spotless, giving it a brand new feel. Secondly, the food tastes simply intoxicating! Whether for breakfast, lunch or dinner, every dish is filled with carefully selected ingredients and cooking passion. Every bite is mouth-watering and unforgettable. Overall, Grande Center Point Ratchadamri not only provides a first-class accommodation experience, but also hits the mark in terms of cleanliness and food. This is simply a paradise that makes people forget to leave!
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1 people find it helpful
KEE X. J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 65 week(s) ago
This is my second time to this hotel, thank you very much for the administrator and management to upgrade the king room for free, very good customer services and the hotel is hygiene. Breakfast also nicely good taste, entertainment got PS5, Gym room and swimming pool, it's a good experience in their hotel!
2 people find it helpful
Ichiro K.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 66 week(s) ago
Value for money. But the wheelchair accessibility, specifically in the entrance lobby area is less than desirable. As it (the wheelchair support incline) have to be manually installed, and for 3 nights stay there, there is only 2 times that the staff supported us. Majority of the time there is no staff there, or they are not aware enough and only help when they notice we doing it ourselves.
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1 people find it helpful
K***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 66 week(s) ago
Such a nice view from my room. The staff is very friendly, always help us when we need. We'll choose it again when we're going to visit Bangkok 😻😻😻
2 people find it helpful
Dimas D. C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
Definitely will back to this hotel!!! the lady from receptionist give our room in the 41 floor with city view! the variance of food is simple but the taste is amazing!
2 people find it helpful
Accommodation's Reply
13 Feb 2024
Dear DIMAS DWI CAHYO, We thank you for your recently stay at Grande Centre Point Ratchadamri. We are delighted to know that we have made your stay comfortably and perfectly. We appreciate your kind comment throughout the hotel facilities, as well as, rooms, breakfast, specially our staff were professionally serving you. Feedback from our guests are always valuable for us. This encourages us to deliver the best service. Thank you again to reviewing us, and we do hoping for your return to us. Grande Regards, Pornpimon Charoensareechai (Ms.) Resident Manager
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Merina T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 77 week(s) ago
The hotel rooms are quite clean and spacious according to the picture, the hotel staff is friendly, the location is very strategic.
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2 people find it helpful
Accommodation's Reply
04 Jan 2024
Dear Merina Tjahjadi, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We appreciate to hear that you were satisfied with the cleanliness, spacious room, friendly staffs and the strategic location. We do hope you return to stay with us and look forward to welcoming you back again in the near future. Grande Regards, Kandith B. (Mr.) Front Office Manager
Erni Utama Halim
icon-origin-TRAVELOKA
9.1
/10
Reviewed 77 week(s) ago
Staf hotel ramah, pelayanan baik, kamar hotel bersih, lokasi hotel sangat strategis ke central world, platinum, december, big C dan sekitar. Dekat hotel juga terdapat 7 eleven.
2 people find it helpful
Accommodation's Reply
04 Jan 2024
Dear Emi Utama Halim, Thank you very much for your kind sharing details feedback experienced at Grande Centre Point Ratchadamri. We appreciate to hear that you were satisfied with our staff services, room cleanliness, the location easy access to major shopping malls and convenience store. We do hope you choose to stay with us again on your next visit. It would be our pleasure to welcome you back and to be of service to you. Grande Regards, Kandith B. (Mr.) Front Office Manager
Uwe A. G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 78 week(s) ago
Very friendly staff, great view from the 42. Floor. 1. Choice Hotel at our ext visit in Bangkok.
1 people find it helpful
Accommodation's Reply
04 Jan 2024
Dear Uwe Alexander Geck, Thank you very much for taking the time to provide details feedback experienced at Grande Centre Point Ratchadamri. We appreciate to hear that you were satisfied with our friendly staff, enjoyed the great view from 42nd floor. It brought us a pleasure to know that we have become your preferred hotel. We do hope you keep on going stay with us and look forward to welcoming you back again in the near future. Grande Regards, Kandith B. (Mr.) Front Office Manager
Masri Imansyah Asril
icon-origin-TRAVELOKA
8.5
/10
Reviewed 79 week(s) ago
Staying in the Grande Centre Point Hotel Ratchadamri Suite room was quite satisfying for me. Especially the facilities available in the room.
Find this review helpful?
Accommodation's Reply
04 Jan 2024
Dear Masri Imansyah Asril, Thank you very much for your kind sharing feedback experienced at Grande Centre Point Ratchadamri. We appreciate to hear that you were satisfied with our Suite room especially the in-room facilities met your expectations. We do hope you choose to stay with us again and look forward to welcoming you back again in the near future. Grande Regards, Kandith B. (Mr.) Front Office Manager
renny d.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 80 week(s) ago
Initially I just stayed overnight and booked via another application, there was a deposit of 1000 baht for 1 night, and I extended another day via this application, it took a really long time to take care of the extension, even though the receptionist had called to come downstairs if the room could be extended. process for changing wifi pass and card access. But still waiting a long time and adding another 1000 baht deposit, but when I checked out I was only given 1000 baht. Because of my position, I was catching a flight back, I was too lazy to argue with the receptionist staff. Strangely, he also increased his tone of voice and sharp gaze. In fact, I am a customer and claim my rights. Extraordinarily serious.
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Accommodation's Reply
04 Jan 2024
Dear Renny Daud, Thank you very much for taking the time to tell us about your experienced at Grande Centre Point Ratchadamri. We apologize for the inconvenience you experienced during your stay at our hotel. We take your feedback very seriously and will investigate the issues you raise with our receptionist team to ensure that such incidents do not happen again in the future. In regards to the additional deposit and the prolonged process for extending your stay, we understand your frustrations and will take steps to streamline our procedures for room extensions and deposit handling. We sincerely apologize for the unpleasant experience you had and hope that you will give us another opportunity to provide you with exceptional service that we strive for. Please do not hesitate to contact us directly for further comments or recommendations. It would be our pleasure to be of service to you and turn your experience around. Grande Regards, Kandith B. (Mr.) Front Office Manager
Irwan Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
Very clean and confy stay at hotel.
1 people find it helpful
Number of reviews per page
20
40

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Lobby 4 Grande Centre Point Ratchadamri

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.