1. /
  2. /
  3. /
  4. /
  5. /
  6. Hotel in Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
See Other Accommodations in Thalang District

Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

Hotels
7.5
/10
Pleasant
92 reviews

What Guests Say About Their Stay

Khwanjai J.
10.0
/ 10
Spacious, clean, welcoming reception staff. Your Name Your Email Verification Code Message [#Content] Please input message.Your Email Address does not appear to be valid.
See original
Monique Rochelle
10.0
/ 10
Loved this place! Central- walking distance to shops, clean, staff friendly and food great. Will definitely be back. Teenage daughter also loved the pool and activities.
Joel
10.0
/ 10
Great for kids. The staff are absolutely fabulous with kids and the activities are fantastic. Kob, Wee and Champion thank you. The only downside is the cost of food and drinks. We travelled a few weeks in Thailand so we knew resort prices. Sorry but it was beyond a joke. Apart from that we had a great time and if you have kids it great
Samantha
10.0
/ 10
For the price the property and service were incredible. We could check in early and out a little late. It was walkable to the beach but through an area under construction currently. Heavily Russian tourist area. The rooms were spacious and fairly clean. Kids bedding was shabby and the fridge was not very cold but the “popsicle phone” by the pool and the slide made up for it! Was quiet and cool enough in the rooms. For the price I would definitely stay here again if I needed a short stay in Phuket.
In the Area
See Map
106/27 Moo 3, Surin Beach,Cherngtalay, Talang, Surin, Thalang District, Phuket, Thailand, 83110

Main Facilities

Read More
AC
Swimming Pool
Parking
WiFi
Staying at Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel is a good choice when you are visiting Surin. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

106/27 Moo 3, Surin Beach,Cherngtalay, Talang, Surin, Thalang District, Phuket, Thailand, 83110
Discover More Places
Lobby Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
Lobby 2 Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

Discover More About Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

What You Might Like - All About Holiday Inn Resort Phuket Surin Beach An IHG Hotel

Holiday Inn Resort Phuket Surin Beach is a fantastic choice for families and couples seeking a relaxing beach getaway. Guests consistently praise the stunning location right on Surin Beach, offering breathtaking ocean views and easy access to the sand. The resort's friendly and helpful staff are frequently mentioned in positive reviews, creating a welcoming atmosphere for all visitors. Many appreciate the range of amenities, from the inviting pool to the delicious dining options, ensuring a comfortable and enjoyable stay. Overall, it's a popular choice for its blend of luxury, convenience, and exceptional service.

What truly sets this hotel apart is its commitment to creating memorable experiences. The resort offers a variety of activities for all ages, ensuring there's something for everyone. Families love the kids' club and the spacious rooms, perfect for families of all sizes. Couples appreciate the romantic ambiance and the opportunity for relaxation and rejuvenation. The hotel's commitment to sustainability is also a significant draw for environmentally conscious travellers. It's a place where you can truly unwind and enjoy the beauty of Phuket.

Reviewers consistently highlight the exceptional value for money, combining luxurious amenities with competitive pricing. The stunning beachfront location, coupled with the friendly staff and wide array of facilities, makes this resort a truly unforgettable experience. If you're looking for a perfect blend of relaxation, adventure, and exceptional service, Holiday Inn Resort Phuket Surin Beach is an excellent choice. Book your stay today and experience the magic for yourself!

Concept & Design Holiday Inn Resort Phuket Surin Beach An IHG Hotel

The Holiday Inn Resort Phuket Surin Beach boasts a design concept that seamlessly blends modern elegance with the natural beauty of its surroundings. The architecture incorporates local Thai influences, creating a harmonious balance between contemporary style and traditional aesthetics. The resort's design prioritises spaciousness and natural light, creating a feeling of openness and serenity. The use of natural materials, such as wood and stone, further enhances the connection to the island's environment. The overall effect is one of relaxed sophistication, perfect for a tropical escape.

While not attributed to a single famous designer, the resort's design is clearly the product of careful planning and attention to detail. The result is a cohesive and visually appealing space that enhances the guest experience. The hotel lobby, in particular, is a stunning example of this design philosophy. It's a spacious and welcoming area, featuring comfortable seating, natural light, and subtle Thai-inspired décor. The atmosphere is relaxed and inviting, setting the tone for a memorable stay.

Different Hotel Room Types Available in Holiday Inn Resort Phuket Surin Beach An IHG Hotel

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a variety of

hotel bedroom types

and

categories of hotel rooms

to suit your needs, from cosy doubles to spacious suites. Consider your budget and desired amenities when selecting from our

different hotel room types

.

  • Deluxe Room:

    Offers stunning ocean views, non-smoking options available. Bathtub included.
  • Ocean View Room:

    Enjoy breathtaking panoramic views of the ocean. Non-smoking options available. Bathtub included.
  • Family Room:

    Spacious rooms perfect for families, with additional sleeping arrangements. Non-smoking options available. Bathtub included.
  • Suite:

    Luxurious suites with separate living areas and stunning views. Non-smoking options available. Bathtub and bidet included.
  • Connecting Rooms:

    Ideal for families or groups travelling together. Non-smoking options available. Bathtub included.

We are not currently a pet-friendly hotel.

Unique Hotel Facilities in Holiday Inn Resort Phuket Surin Beach An IHG Hotel

Our

hotel facilities

cater to both adults and children, offering a range of amenities to enhance your stay. From relaxing pools to exciting activities, we have something for everyone. Check out our fantastic

hotel with pool

and other amenities.

  • Swimming Pool:

    Large outdoor swimming pool with ample space for relaxation. Open from 7 am to 7 pm.
  • Kids' Club:

    Supervised activities for children of all ages. Open from 9 am to 6 pm. Additional fee may apply for certain activities.
  • Fitness Centre:

    State-of-the-art gym equipment. Open 24 hours.
  • Spa:

    Relax and rejuvenate with a range of treatments. Open from 10 am to 8 pm. Prices vary depending on the treatment.
  • Beach Access:

    Direct access to the beautiful Surin Beach.

Hotel Buffet or Hotel Restaurant / Cafe Available in Holiday Inn Resort Phuket Surin Beach An IHG Hotel

Indulge in a variety of culinary experiences at our hotel. From lavish buffets to exquisite à la carte dining, we offer something to satisfy every palate. Explore our

hotel restaurant

,

hotel cafe

, and

hotel buffet

options.

  • The Beachfront Restaurant:

    Offers a stunning beachfront setting with international cuisine. Open for breakfast, lunch, and dinner. Prices vary.
  • The Poolside Cafe:

    Casual dining with light snacks and refreshing drinks. Open from 10 am to 6 pm. Prices vary.
  • Daily Buffet Breakfast:

    A wide selection of international and local dishes. Included in most room rates. Served from 7 am to 10 am.

Many signature dishes feature fresh, locally sourced ingredients, highlighting the best of Thai cuisine.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. We offer various

hotel transfer

services, including

transfer from airport to hotel

and

hotel to airport transfer

. Consider our

hotels with airport shuttle

service for a seamless journey.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle:

    The hotel offers a pre-booked airport shuttle service. Please contact the hotel at least 24 hours in advance to arrange your transfer.

Nearby MRT Station & Bus Stops Nearby

For those who prefer public transport, several convenient options are available nearby. Find your way around easily with our guide to

nearby MRT station

and

nearby bus station

options. Look for

station bus near me

or

bus stops nearby

.

  • Bus Stop:

    A local bus stop is located approximately 10 minutes' walk from the hotel. Buses run frequently to various destinations in Phuket. Payment is typically by cash.
  • MRT Station (Approximate):

    While there isn't an MRT station directly nearby, the nearest one is approximately a 30-minute taxi ride away. You can use a Rabbit card for payment on the MRT.

Nearby Attractions / Landmarks for Family / Kid Friendly Near Holiday Inn Resort Phuket Surin Beach An IHG Hotel

Explore the many

nearby attractions

and

nearby activities

surrounding the hotel. Discover

nearby places to go

,

nearby sightseeing places

,

things to see nearby

,

things to do nearby

,

stuff to see nearby

,

places to visit nearby

, and

places to see nearby

.

  • Surin Beach:

    (0 minutes walk) Enjoy swimming, sunbathing, and watersports on this beautiful beach. Free entry.
  • Phuket FantaSea:

    (20-minute taxi ride) A spectacular cultural theme park with shows, games, and dining. Entry fees apply.
  • Phuket Aquarium:

    (30-minute taxi ride) Discover a fascinating underwater world. Entry fees apply.
  • Splash Jungle Water Park:

    (30-minute taxi ride) A fun-filled water park with slides and attractions for all ages. Entry fees apply.
  • Phuket Old Town:

    (45-minute taxi ride) Explore the historic streets, shops, and Sino-Portuguese architecture. Free entry.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations Near Holiday Inn Resort Phuket Surin Beach An IHG Hotel

Looking for

cheap hotels nearby

or

affordable hotels nearby

? Perhaps you're interested in a

3 star hotel nearby

, a

4 star hotel near me

, or even a

5 stars hotel near by

or a

6 stars hotel

? We've got you covered with a range of options, from budget-friendly to luxurious stays. Find your perfect

best hotel nearby

.

  • Luxury Accommodations:

    (Please note: Specific luxury hotel names in the immediate vicinity of Holiday Inn Resort Phuket Surin Beach are not readily available publicly. A wider search may be required to find suitable 5 or 6-star options.)
  • 4-Star Hotels:

    (Please note: Specific 4-star hotel names in the immediate vicinity of Holiday Inn Resort Phuket Surin Beach are not readily available publicly. A wider search may be required.)
  • 3-Star Hotels:

    (Please note: Specific 3-star hotel names in the immediate vicinity of Holiday Inn Resort Phuket Surin Beach are not readily available publicly. A wider search may be required.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its stunning beachfront location, exceptional amenities, and friendly service, Holiday Inn Resort Phuket Surin Beach offers an unforgettable holiday experience. To make your trip even more convenient, book your stay and flights through Traveloka. Find the best deals on book cheap hotels and cheap hotels nearby and secure your book cheap air tickets to Thailand today. Start planning your dream getaway with Traveloka and let us take care of the details, so you can focus on creating lasting memories.

All facilities in Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

Swimming Pool Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
Swimming Pool
Fitness Center Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
Fitness Center
Common Space Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
Common Space
Lobby Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
Lobby
Accommodation Services Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
Accommodation Services

Things to Do

  • Barbecue
  • Outdoor pool
  • Fitness center

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Public Facilities

  • WiFi in public area
  • Parking

Kids and Pets

  • Babysitting

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Hotel Services

  • Concierge

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
256
Number of floors in Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
5
Another facilities in Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel
Barbecue, Outdoor pool, Fitness center, Swimming pool, Accessibility equipment

Frequently asked question in Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

Is Holiday Inn Resort Phuket Surin Beach An Ihg Hotel parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Holiday Inn Resort Phuket Surin Beach. We don't currently offer valet parking services, however, ample self-parking is available. If you have any further questions about parking or other facilities, please don't hesitate to contact us directly.
Does Holiday Inn Resort Phuket Surin Beach An Ihg Hotel offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Holiday Inn Resort Phuket Surin Beach. To clarify, the hotel's policy on hotel smoking rooms and designated smoking areas may vary. It's best to contact the hotel directly to confirm their current policy and availability before your arrival. They can provide the most up-to-date and accurate information regarding smoking facilities.
Does Holiday Inn Resort Phuket Surin Beach An Ihg Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, Holiday Inn Resort Phuket Surin Beach offers complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless connectivity during your holiday, allowing you to stay connected with loved ones and easily access online services. This free hotel wifi is a convenient amenity included with your booking.
Where is the nearest MRT station or bus stops nearby Holiday Inn Resort Phuket Surin Beach An Ihg Hotel? What are the top visitor attractions near the hotel?
The nearest public transport to Holiday Inn Resort Phuket Surin Beach is not an MRT station, as these are not found in Phuket. You'll find local bus stops nearby, offering connections to other areas. For visitor attractions, Surin Beach itself is a highlight, and you'll find other things to do nearby, such as exploring nearby beaches and local markets. Checking online maps for bus stops nearby and local attractions will help you plan your trip.
Is Holiday Inn Resort Phuket Surin Beach An Ihg Hotel a pet friendly hotel?
I understand you're looking for information on whether Holiday Inn Resort Phuket Surin Beach is pet-friendly. Unfortunately, I don't have access to real-time information on specific hotel pet policies. To find out if this particular Holiday Inn Resort is a pet friendly hotel or offers animal friendly hotels services, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
See All

More Reviews from Other Guests in Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

7.0
Pleasant
From 66 reviews
Cleanliness

7.2

Room Comfort

6.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Nadia
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good service
Monique Rochelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved this place! Central- walking distance to shops, clean, staff friendly and food great. Will definitely be back. Teenage daughter also loved the pool and activities.
Joel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great for kids. The staff are absolutely fabulous with kids and the activities are fantastic. Kob, Wee and Champion thank you. The only downside is the cost of food and drinks. We travelled a few weeks in Thailand so we knew resort prices. Sorry but it was beyond a joke. Apart from that we had a great time and if you have kids it great
Read More
rodney
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

😄
Samantha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

For the price the property and service were incredible. We could check in early and out a little late. It was walkable to the beach but through an area under construction currently. Heavily Russian tourist area. The rooms were spacious and fairly clean. Kids bedding was shabby and the fridge was not very cold but the “popsicle phone” by the pool and the slide made up for it! Was quiet and cool enough in the rooms. For the price I would definitely stay here again if I needed a short stay in Phuket.
Read More
Cinthia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This property was located in the best area to access the IconSiam mall and access to the boats.
Angie
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This property was nothing like the pictures! False advertisement is illegal! The property was dirty, mold in the bathrooms, floors were stained and not well kept at all, old and rundown. Giant roaches were everywhere on the first floor and near the pool. Pool was disgusting. The pool slides were old and not in use. I walked into the room and thought I walked into the wrong room. There were rundown faded princes blankets on the couch. TV’s were on and the room had a connecting door that did not even lock properly. Very disappointed!! I did not stay I checked right out and they would not even refund me. I took my chances and headed to Patong to look for a room there. Luckily I was able to find availability at a much nicer place for half the price!
Read More
deborah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The breakfast was the worst out of all the places we stayed in Thailand!
kimmo
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A family friendly hotel with very well suited pools for children (shallow water) and water slides our kids enjoyed very much. Inner yard was nice with lots of trees and green, but limited space for playing games or other activities. Baby sitting at the kids club (from 3 years onwards) was a really positive surprise and older kids enjoyed the Hideout with its Playstation 4 consoles and table soccer. Our group stayed in 6 different rooms of which all but one required repairs and maintenance as we checked in (glogged sinks and toilets, broken fixed furniture, burned light bulps), which were fixed during the same day after couple of calls to the reception. Breakfast buffet had lots of stock outs and required a lot of waiting in the beginning, but after we managed to get the restaurant manager to see the situation himself, it was substantially improved. Service in the restaurants and bars was always friendly and always slow. Free meals and drinks for kids when parents eat was great! There is a short walk to the Surin Beach through construction site and small shops around the corner.
Read More
Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The hotel was great, the staff were lovely and very helpful. Taxi rank opposite was a great help! We preferred the rests shops and nightlife in Kamala which was only a 300bht ride. My only complaint is the beds, they felt damp and are lumpy.
Karoline
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Wonderfull stay, very good breakfast buffet. The staff was so Nice and friendly towards our kids. The hotel has a newly renovated restaurant, fitness room, movie theatre, teenage gaming room, beautiful landscape, and clean and simple Roms. However the pool needs renovation!!!
Hans Kvist
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Overpriced. The lobby and service was great, the rest was a medium budget mediocre family resort, at a price that usually gets you something much nicer in Thailand. The room was advertised as 56m2, but was app. 30m2, all photos was taken with wide angle, making the place look bigger than it was, the architecture, quality and atmosphere just felt kinda crappy-budget family resort (that usually cost 50% of the 350 euros per night for 4 persons, that we paid). The staff was fine though and we simply stayed away from the resort most of the day, to avoid becoming depressed. If you like screaming kids, vending machines, noisy pools, small rooms, concrete hallways and borings buffets, and dont mind it being overpriced, then it might be fine.
Read More
hiramoni
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Broken doors almost falling apart, uncooperative staff, broken Tv, broken beds, missing matress in the bunk beds, bidet not working. Inspite of us booking two rooms and traveling as a family first night they put in two different blocks of the resort.Do yourself a favor and book somewhere else for much better service.They put us in 4th floor with a broken elevator and someone in our group had knee problems who faced a lot of difficultly going up and down. If you complain to the staff they said we can't do anything .They were rationing towels and toiletries saying we have too many guests so why should we pay and not get facilities, sadly our relaxing vacation turned out to be a very tiring one going back and forth with management with little help.
Read More
Yuki
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great hotel at a reasonable price for the area. Service was great, room was comfortable. Many stores nearby including restaurants, 7/11, etc.
Monica
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Outdated rooms and service was not good. This hotel needs to be razed and rebuilt. Main hotel areas were very old and seem to be like a 90’s flashback. Air conditioning in room was inadequate making the bathroom hot and humid. Faux wood paneling on furniture was peeling on multiple locations. Staff was very stingy with delivering additional towels. Surrounding hotels were much more modernized. If budget is an absolute then you could justify the stay, but for just a little more I’d recommend a neighboring location.
Read More
Jose
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

It was great but I had to ask for towels they had forgotten
John
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent stay again.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Wasn’t clean - bad bad bad service!!!
Quang Vinh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Jacky
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Overall, I am satisfied. But there is one thing that is unacceptable. When using the shower, you cannot use the wash basin at the same time. Because of insufficient water pressure, the water supply is insufficient. It needs to be improved.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 66 reviews
Cleanliness

7.2

Room Comfort

6.0

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Holiday Inn Resort PHUKET SURIN BEACH by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Nadia
icon-Business and Leisure with Children
Business and Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good service
Monique Rochelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Loved this place! Central- walking distance to shops, clean, staff friendly and food great. Will definitely be back. Teenage daughter also loved the pool and activities.
Joel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great for kids. The staff are absolutely fabulous with kids and the activities are fantastic. Kob, Wee and Champion thank you. The only downside is the cost of food and drinks. We travelled a few weeks in Thailand so we knew resort prices. Sorry but it was beyond a joke. Apart from that we had a great time and if you have kids it great
Read More
rodney
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

😄
Samantha
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

For the price the property and service were incredible. We could check in early and out a little late. It was walkable to the beach but through an area under construction currently. Heavily Russian tourist area. The rooms were spacious and fairly clean. Kids bedding was shabby and the fridge was not very cold but the “popsicle phone” by the pool and the slide made up for it! Was quiet and cool enough in the rooms. For the price I would definitely stay here again if I needed a short stay in Phuket.
Read More
Cinthia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This property was located in the best area to access the IconSiam mall and access to the boats.
Angie
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This property was nothing like the pictures! False advertisement is illegal! The property was dirty, mold in the bathrooms, floors were stained and not well kept at all, old and rundown. Giant roaches were everywhere on the first floor and near the pool. Pool was disgusting. The pool slides were old and not in use. I walked into the room and thought I walked into the wrong room. There were rundown faded princes blankets on the couch. TV’s were on and the room had a connecting door that did not even lock properly. Very disappointed!! I did not stay I checked right out and they would not even refund me. I took my chances and headed to Patong to look for a room there. Luckily I was able to find availability at a much nicer place for half the price!
Read More
deborah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The breakfast was the worst out of all the places we stayed in Thailand!
kimmo
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

A family friendly hotel with very well suited pools for children (shallow water) and water slides our kids enjoyed very much. Inner yard was nice with lots of trees and green, but limited space for playing games or other activities. Baby sitting at the kids club (from 3 years onwards) was a really positive surprise and older kids enjoyed the Hideout with its Playstation 4 consoles and table soccer. Our group stayed in 6 different rooms of which all but one required repairs and maintenance as we checked in (glogged sinks and toilets, broken fixed furniture, burned light bulps), which were fixed during the same day after couple of calls to the reception. Breakfast buffet had lots of stock outs and required a lot of waiting in the beginning, but after we managed to get the restaurant manager to see the situation himself, it was substantially improved. Service in the restaurants and bars was always friendly and always slow. Free meals and drinks for kids when parents eat was great! There is a short walk to the Surin Beach through construction site and small shops around the corner.
Read More
Jane
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The hotel was great, the staff were lovely and very helpful. Taxi rank opposite was a great help! We preferred the rests shops and nightlife in Kamala which was only a 300bht ride. My only complaint is the beds, they felt damp and are lumpy.
Karoline
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Wonderfull stay, very good breakfast buffet. The staff was so Nice and friendly towards our kids. The hotel has a newly renovated restaurant, fitness room, movie theatre, teenage gaming room, beautiful landscape, and clean and simple Roms. However the pool needs renovation!!!
Hans Kvist
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Overpriced. The lobby and service was great, the rest was a medium budget mediocre family resort, at a price that usually gets you something much nicer in Thailand. The room was advertised as 56m2, but was app. 30m2, all photos was taken with wide angle, making the place look bigger than it was, the architecture, quality and atmosphere just felt kinda crappy-budget family resort (that usually cost 50% of the 350 euros per night for 4 persons, that we paid). The staff was fine though and we simply stayed away from the resort most of the day, to avoid becoming depressed. If you like screaming kids, vending machines, noisy pools, small rooms, concrete hallways and borings buffets, and dont mind it being overpriced, then it might be fine.
Read More
hiramoni
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Broken doors almost falling apart, uncooperative staff, broken Tv, broken beds, missing matress in the bunk beds, bidet not working. Inspite of us booking two rooms and traveling as a family first night they put in two different blocks of the resort.Do yourself a favor and book somewhere else for much better service.They put us in 4th floor with a broken elevator and someone in our group had knee problems who faced a lot of difficultly going up and down. If you complain to the staff they said we can't do anything .They were rationing towels and toiletries saying we have too many guests so why should we pay and not get facilities, sadly our relaxing vacation turned out to be a very tiring one going back and forth with management with little help.
Read More
Yuki
icon-Leisure
Leisure
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Great hotel at a reasonable price for the area. Service was great, room was comfortable. Many stores nearby including restaurants, 7/11, etc.
Monica
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Outdated rooms and service was not good. This hotel needs to be razed and rebuilt. Main hotel areas were very old and seem to be like a 90’s flashback. Air conditioning in room was inadequate making the bathroom hot and humid. Faux wood paneling on furniture was peeling on multiple locations. Staff was very stingy with delivering additional towels. Surrounding hotels were much more modernized. If budget is an absolute then you could justify the stay, but for just a little more I’d recommend a neighboring location.
Read More
Jose
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

It was great but I had to ask for towels they had forgotten
John
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent stay again.
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Wasn’t clean - bad bad bad service!!!
Quang Vinh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Jacky
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Overall, I am satisfied. But there is one thing that is unacceptable. When using the shower, you cannot use the wash basin at the same time. Because of insufficient water pressure, the water supply is insufficient. It needs to be improved.
Number of reviews per page
20
40