Lacol Khao Yai – A Chatrium Collection

8.9
/10
Very Good
51 reviews

What Guests Say About Their Stay

erez
10.0
/ 10
Great staff,breakfasrt good,big and comfortable room,nice swim pool,fantastic location
Ling Er
10.0
/ 10
I had the pleasure of staying at this hotel, and I must say, it exceeded my expectations. The room was incredibly spacious and immaculately clean. I love the simple yet bright design, which created a warm and welcoming atmosphere. The bed was the perfect size and firmness, ensuring a comfortable night's sleep. The lobby offered a thoughtful touch with complimentary welcome drinks for guests. The pool area was stunning, providing a serene oasis to relax and unwind. While the hotel's proximity to nature meant that lizards were frequently spotted in the lift lobby on the ground floor, I understood that this was unavoidable. Although I'm not a fan of lizards, I was glad that they were confined to the ground floor. Overall, I highly recommend this hotel for its exceptional staff, beautiful and well-maintained facilities, and comfortable accommodations. It's a true gem!
In the Area
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369 M.4 T. Mu Si, A. Pakchong, Mu Si, Khao Yai, Nakhon Ratchasima, Thailand, 30130

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Lacol Khao Yai – A Chatrium Collection is located in area / city Mu Si. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Lacol Khao Yai – A Chatrium Collection

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369 M.4 T. Mu Si, A. Pakchong, Mu Si, Khao Yai, Nakhon Ratchasima, Thailand, 30130
Lobby Lacol Khao Yai – A Chatrium Collection
Lobby 2 Lacol Khao Yai – A Chatrium Collection

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Lacol Khao Yai – A Chatrium Collection Rates per Night

Lacol Khao Yai – A Chatrium Collection room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Lacol Khao Yai – A Chatrium Collection hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Lacol Khao Yai – A Chatrium Collection Location & Address

Lacol Khao Yai – A Chatrium Collection is located at 369 หมู่ 4 ต.หมูสี อ.ปากช่อง, หมูสี, เขาใหญ่, นครราชสีมา, ประเทศไทย, 30130. It's situated in the Khao Yai area of Thailand, known for its lush landscapes and outdoor activities. The hotel is approximately 10 km from the city center.

How to go to Lacol Khao Yai – A Chatrium Collection from Airport

Getting from the airport to Lacol Khao Yai – A Chatrium Collection is a breeze with several convenient hotel transfer options. Whether you're looking for speed or affordability, there's a way to get there that suits your needs. Here's a breakdown of your choices:
  • Taxi (Most Direct):

    A taxi is the most straightforward way to get to the hotel. You can easily find a taxi at the airport's designated taxi stand. The journey takes approximately 2-3 hours, depending on traffic.
  • Private Car Hire (Most Comfortable):

    Pre-booking a private car hire ensures a comfortable and hassle-free transfer. The driver will meet you at the airport and take you directly to the hotel.
  • Ride Hailing (Convenient):

    Ride Hailing services are readily available at the airport. Simply book a ride through the app, and a driver will pick you up.
  • Public Bus (Most Affordable):

    While not the most direct, taking a public bus is the cheapest option. You'll need to take a bus from the airport to a major transportation hub and then transfer to another bus that heads towards Khao Yai. From there, you can take a taxi or Ride Hailing to the hotel.

Tips:

For the most convenient route, consider pre-booking a private car hire or using a Ride Hailing service. This will save you time and ensure a smooth journey to Lacol Khao Yai – A Chatrium Collection.

Lacol Khao Yai – A Chatrium Collection Reviews & Summary

Looking for all about hotel Lacol Khao Yai – A Chatrium Collection? This hotel consistently receives glowing hotel reviews, making it a top choice for travellers seeking a relaxing and memorable stay in Khao Yai. Guests rave about the hotel's stunning location, impeccable service, and luxurious amenities. What guests love most about this hotel is its serene atmosphere and breathtaking views. The hotel's unique features, such as its spacious rooms, multiple dining options, and a state-of-the-art spa, further enhance the overall experience.

Here's a short, positive review to encourage bookings: "Absolutely loved my stay at Lacol Khao Yai – A Chatrium Collection! The staff were incredibly friendly and helpful, the rooms were beautifully decorated and comfortable, and the location was perfect for exploring the surrounding area. I highly recommend this hotel to anyone visiting Khao Yai."

Lacol Khao Yai – A Chatrium Collection Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Lacol Khao Yai – A Chatrium Collection offers a variety of hotel bedroom types to cater to different needs and preferences. Whether you're looking for a cozy retreat or a spacious suite, you'll find the perfect accommodation here.
  • Deluxe Room:

    These rooms offer comfortable accommodations with stunning views. Non-smoking rooms are available.
  • Grand Deluxe Room:

    Enjoy extra space and enhanced amenities in these well-appointed rooms. Bathtubs are included in the bathrooms.
  • Suites:

    For the ultimate in luxury, opt for one of the hotel's suites. These spacious accommodations feature separate living areas and bedrooms.
  • Family Suites:

    Perfect for families, these suites offer ample space and comfortable bedding arrangements.
  • Pet-Friendly Rooms:

    Lacol Khao Yai – A Chatrium Collection offers designated pet-friendly rooms. A surcharge of SGD 50 per night applies. Guests are required to inform the hotel in advance and adhere to the hotel's pet policy.

Hotel Facilities in Lacol Khao Yai – A Chatrium Collection

When choosing a hotel, the available hotel facilities can make all the difference. Lacol Khao Yai – A Chatrium Collection boasts an impressive array of hotel amenities designed to cater to both adults and children. From recreational activities to relaxation options, there's something for everyone to enjoy.
  • Swimming Pool:

    Take a refreshing dip in the hotel's outdoor swimming pool. Open daily from 7:00 AM to 8:00 PM.
  • Fitness Center:

    Stay active during your stay at the hotel's well-equipped fitness center. Open 24 hours.
  • Spa:

    Indulge in a rejuvenating treatment at the hotel's spa. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open daily from 9:00 AM to 6:00 PM.
  • Restaurant:

    Enjoy delicious meals at the hotel's on-site restaurant. See the "Hotel Buffet or Restaurant/Cafe in Lacol Khao Yai – A Chatrium Collection" section for more details.
  • Meeting Rooms:

    Host your next business event at the hotel's modern meeting rooms.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Lacol Khao Yai – A Chatrium Collection

Exploring the hotel buffet and dining options is a highlight of any stay. Lacol Khao Yai – A Chatrium Collection offers a variety of culinary experiences to satisfy every palate. From international cuisine to local delicacies, you're sure to find something you'll love.
  • The Dining Room:

    This restaurant serves a delicious buffet breakfast, lunch, and dinner. The buffet price is approximately SGD 40 per person. Opening hours are from 6:30 AM to 10:00 PM.
  • Lobby Lounge:

    Enjoy light snacks, coffee, and cocktails at the Lobby Lounge. Opening hours are from 10:00 AM to 11:00 PM.
  • Pool Bar:

    Sip on refreshing drinks and enjoy light bites at the Pool Bar. Opening hours are from 10:00 AM to 7:00 PM.

Special Dishes:

Be sure to try the hotel's signature Pad Thai and Mango Sticky Rice for an authentic taste of Thailand.

Lacol Khao Yai – A Chatrium Collection Airport pickups and How to Book

Arranging hotels with airport shuttle services can make your arrival and departure seamless. Lacol Khao Yai – A Chatrium Collection offers convenient hotel to airport transfer options for its guests.

The hotel provides airport pick-up services upon request. To book, simply contact the hotel directly at least 48 hours in advance with your flight details. The cost is approximately SGD 80 per trip.

Nearby MRT Station & Bus Stops

Knowing the nearby MRT station and bus stops nearby can greatly simplify your travel plans. While Khao Yai doesn't have an MRT system, there are several bus stops nearby that provide access to other parts of the region.
  • Pak Chong Bus Terminal:

    Located approximately 15 km from the hotel, this bus terminal offers connections to Bangkok and other major cities.
  • Local Bus Stops:

    Several local bus stops are located along the main road near the hotel. These buses provide transportation to nearby towns and attractions.

Public Transport Card:

For local buses, you can typically pay with cash directly to the driver. For longer journeys from Pak Chong Bus Terminal, tickets can be purchased at the terminal.

Nearby Attractions for Family / Kid Friendly

Discovering the nearby activities and places to visit nearby is essential for a memorable family vacation. Khao Yai offers a wealth of nearby sightseeing places and things to see nearby that are perfect for families and kids.
  • Primo Piazza Khao Yai (12 km):

    A charming Italian-themed village with shops, restaurants, and farm animals. Entry fee is approximately SGD 10.
  • PB Valley Khao Yai Winery (15 km):

    Enjoy a tour of the vineyard and sample local wines. They also have grape juice for the kids. Tours start at SGD 15.
  • Khao Yai National Park (20 km):

    Explore the stunning natural beauty of Thailand's oldest national park. Entry fee is approximately SGD 6 per person.
  • Scenical World Khao Yai (8 km):

    An amusement park with thrilling rides and attractions for all ages. Ticket prices vary depending on the rides.
  • Chocolate Factory Khao Yai (10 km):

    Indulge in delicious chocolates and desserts at this popular spot. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Thailand!

Where to eat near Lacol Khao Yai – A Chatrium Collection (Khao Yai)

Exploring the nearby dining options is a must for any food lover. Khao Yai boasts a diverse culinary scene, with plenty of local food and nearby dining options to satisfy your cravings.
  • Cafes/Restaurants:

    • Midwinter Green:

      A European-style restaurant with a beautiful garden setting.
    • The Birder's Lodge Cafe:

      A cozy cafe with delicious coffee and pastries.
    • Yellow Submarine Coffee Tank:

      A unique cafe with a submarine theme.
  • Local Street Food:

    • Pad Thai:

      Stir-fried rice noodles with shrimp, tofu, and peanuts.
    • Mango Sticky Rice:

      Sweet sticky rice with fresh mango and coconut milk.
    • Som Tum:

      Spicy green papaya salad with peanuts, tomatoes, and lime.
    • Tom Yum Soup:

      Hot and sour soup with shrimp, lemongrass, and galangal.
    • Satay:

      Grilled marinated meat skewers served with peanut sauce.

Shopping places near Lacol Khao Yai – A Chatrium Collection (Khao Yai)

Discovering the nearby shopping destinations can add a fun element to your trip. While Khao Yai is known for its natural beauty, there are still several shops near me and nearby shopping options available.
  • Premium Outlet Khao Yai:

    Offers a variety of branded goods at discounted prices.
  • Palio Khao Yai:

    A charming Italian-themed shopping village with boutiques and souvenir shops.
  • Tesco Lotus Pak Chong:

    A large supermarket with a wide range of products, including groceries, clothing, and electronics.

Other Places to Stay Near Lacol Khao Yai – A Chatrium Collection

If you're looking for alternative accommodations, there are plenty of affordable hotels nearby and other options to consider. Here's a breakdown of some of the best hotel nearby choices in different star categories:
  • Luxury/5–6 star hotels nearby:

    • InterContinental Khao Yai Resort:

      A luxurious resort with stunning views and world-class amenities.
    • Mövenpick Resort Khao Yai:

      A stylish resort with a focus on Swiss hospitality.
    • The Birder's Lodge:

      A unique boutique hotel with a focus on nature and birdwatching.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Thailand!

  • Four-star hotels nearby:

    • U Khao Yai:

      A charming hotel with a French countryside theme.
    • Kirimaya Golf Resort & Spa:

      A luxurious resort with a golf course and spa.
    • Muthi Maya Forest Pool Villa Resort:

      A secluded resort with private pool villas.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Thailand!

  • Three-star hotels nearby:

    • Hotel Labaris Khao Yai:

      A modern hotel with comfortable accommodations.
    • Botanica Khao Yai:

      A stylish hotel with a focus on nature and design.
    • terasana Exclusive Hotel:

      A cozy hotel with a friendly atmosphere.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Thailand!

Conclusion

Planning your trip to Khao Yai and securing your hotel availability is now easier than ever. With its stunning location, luxurious amenities, and impeccable service, Lacol Khao Yai – A Chatrium Collection is the perfect choice for a memorable getaway. Don't miss out on the opportunity to experience this exceptional hotel. Ready to make your hotel reservations? Book your stay at Lacol Khao Yai – A Chatrium Collection through Traveloka today and enjoy exclusive deals and promotions. Start planning your dream vacation now!

Explore more options and book cheap hotels in Thailand or find cheap hotels nearby for your next adventure.

All facilities in Lacol Khao Yai – A Chatrium Collection

Bar, Cafe and Lounge Lacol Khao Yai – A Chatrium Collection
Bar, Cafe and Lounge
Swimming Pool Lacol Khao Yai – A Chatrium Collection
Swimming Pool
Fitness Center Lacol Khao Yai – A Chatrium Collection
Fitness Center
Common Space Lacol Khao Yai – A Chatrium Collection
Common Space
Lobby Lacol Khao Yai – A Chatrium Collection
Lobby

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Spa

Food and Drinks

  • A la carte breakfast
  • Bar
  • Breakfast
  • Cafe
  • Dining area
  • Poolside bar

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Business Facilities

  • Conference room
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Squash

Family-friendly Facilities

  • Children pool

Transportation

  • Bus/truck parking

Nearby Facilities

  • Supermarket

Kids and Pets

  • CRIBS

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Lacol Khao Yai – A Chatrium Collection

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid passport or government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Lacol Khao Yai – A Chatrium Collection
125
Number of floors in Lacol Khao Yai – A Chatrium Collection
4
Another facilities in Lacol Khao Yai – A Chatrium Collection
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked question in Lacol Khao Yai – A Chatrium Collection

What are available facilities at Lacol Khao Yai – A Chatrium Collection?
There are top facilites at Lacol Khao Yai – A Chatrium Collection such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Lacol Khao Yai – A Chatrium Collection?
The standard check-in time at Lacol Khao Yai – A Chatrium Collection is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Lacol Khao Yai – A Chatrium Collection provide breakfast?
Yes, Lacol Khao Yai – A Chatrium Collection provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Lacol Khao Yai – A Chatrium Collection

8.9
Very Good
From 51 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.7

Location

8.7

Service and Facilites

8.7

People often mention about Lacol Khao Yai – A Chatrium Collection
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Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
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Traveler Reviews Lacol Khao Yai – A Chatrium Collection

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20
40
Customer reviews
monica c. h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
It was a really lovely experience here. The hotel is amazing and the staff as well. With the price that you pay is really really worth every penny. You got the breakfast too and it was nice ☺️👍🏻 Oh and they have an EV car charging station😂 and we love it! Unfortunately it’s only for AC (not fast charging) but anyway we are glad they have it as we rent an EV car :)
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+2
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THANAPON C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The staff has a great service mind. Breakfast is okay.
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c***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 14 week(s) ago
The staff is very friendly, the food is very delicious. Thank you.
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1 people find it helpful
P***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
Convenient, everything is good. The room is very clean, and I slept very well.
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1 people find it helpful
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 28 week(s) ago
It is a very good hotel. It is complete for both children and adults.
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1 people find it helpful
Accommodation's Reply
25 Jan 2025
Dear J***a, Thank you for your kind words! We are so happy to hear that you had an enjoyable stay and that our hotel is well-suited for both children and adults. We look forward to welcoming you back for another wonderful stay in the near future. Warm regards, Silvano Trombetta General Manager
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Shaune R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
A very nice hotel and so close to so many tourist spots in Khao Yai 🙏❤️🙏
1 people find it helpful
Accommodation's Reply
25 Jan 2025
Dear Shaune, Thank you for your lovely review! We're so glad to hear that you enjoyed your stay and found our location convenient to explore the tourist spots in Khao Yai. We truly appreciate your kind words and hope to welcome you back for another wonderful experience soon. Warm regards, Silvano Trombetta General Manager
N***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
The hotel is very beautiful, with many facilities. There are free soft drinks in the refrigerator, but the TV should be changed to a smart TV. The staff is good and smiling. It is convenient to travel to tourist attractions. The swimming pool is very good, with a children's and adult pool. There are towels provided by the poolside.
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+5
3 people find it helpful
Accommodation's Reply
22 Nov 2024
Dear Khun N***t, Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection with fellow travelers. Thank you very much for your kind comment in regards of the smart TV, we will certainly take a look into that. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest. My team and I are looking forward to welcoming you back in the not so distance future Until then, I wish you all the best! Your Sincerely, Nattadej P. Director of Operations and Quality Assurance
T***p
icon-origin-TRAVELOKA
8.5
/10
Reviewed 52 week(s) ago
Location is well-known, staffs are acceptable.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 57 week(s) ago
The staff were very polite and smiling. The bed was comfortable. The view was beautiful and the location was next to the main road.
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Ton S. c.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Everything is good. Must come again.
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P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
The staffs are very good. The room is big and clean. The breakfast is varied and delicious. Each zone is well organized.
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1 people find it helpful
P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
The staffs are friendly and helpful. Breakfast has a variety of choices. The room is big and clean, worth the price.
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K***d
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Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 62 week(s) ago
The reception staff was very nice. P.S. There weren't many people on the day I went.
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1 people find it helpful
Aof S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 63 week(s) ago
I like it very much. The room is big, the air conditioner is cool, and there are complete amenities. The minibar is free.
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Ferren
icon-origin-TRAVELOKA
9.7
/10
Reviewed 76 week(s) ago
I'm pleased by the service, especially from the bellboy is very handful, helpful and humble. All the staffs should receive 5stars. I could say the best stay during this trip was when I stay at Lacol. Definitely will come back.
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Accommodation's Reply
16 Feb 2024
Dear Khun Ferren, Thank you very much for your compliment to our staff through this platform. Your heartfelt words and special mention of our Bell boy will be shared with the management and his team. Your compliments inspire us to continually provide and improve the level of service that guest have come to expect. Once again, thank you for making us one of your preferred accommodation choices in Khao Yai. We look forward to welcoming you back again soon. Yours sincerely Thawintorn Kanungkid General Manager
Phanida K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 87 week(s) ago
Clean, breakfast is good and diverse. *There should be a hand shower as well because there are children around. It's difficult to shower. There's only a big shower.
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1 people find it helpful
Accommodation's Reply
02 Dec 2023
Dear Ms. Phanida, The hotel would like to thank you. For feedback via traveloka., the hotel will quickly make corrections and improvements and will work hard and continue to develop. For better service quality. We sincerely hope that We will have the opportunity to welcome you back again. Best regards Hotel management team Lacol Khaoyai – A Chatrium Collection
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Piyapoom S.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 95 week(s) ago
Room facility is good, but cleanliness is not acceptable. Toilet smell is not good. Bath tub was dirty. Front desk reception manner was not good, no service mind. One unexpectingly good thing is Dinner restaurant.
1 people find it helpful
Accommodation's Reply
07 Oct 2023
Dear Khun Piyapoom, Thank you for taking the time to share your feedback regarding your recent stay with us at Lacol Khaoyai- A Chatrium Collection. We sincerely apologize for the inconveniences you experienced during your visit. We take your comments seriously and are committed to improving our services. We are genuinely sorry that the cleanliness of your room did not meet your expectations, particularly the issues you mentioned with the bathroom and bath tub. This does not align with our usual high standards, and we will immediately address these concerns with our housekeeping team to ensure that such incidents do not recur in the future. Additionally, we appreciate your feedback about our front desk staff. We value excellent customer service, and we will use your comments as a training opportunity to ensure that our team always greets our guests with professionalism and a service-oriented mindset. On a positive note, we are delighted to hear that you enjoyed your dining experience at our restaurant. We will continue to maintain the high standards that you found enjoyable. Once again, we apologize for any inconvenience you encountered during your stay. We genuinely value your feedback, and we hope that you will give us another opportunity to provide you with an exceptional experience in the future. Yours sincerely, Thawintorn Kanungkid General Manager
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Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 96 week(s) ago
ดีเกินราคา😍 ห้องสะอาด อาหารเช้าคุ้มค่า
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Accommodation's Reply
14 Oct 2023
Dear Mr. Vinutcha, Lacol Khaoyai Hotel – A Chatrium Collection would like to thank you for the good review through the Traveloka channel. The management team and all employees are glad to be a part of making an impression on you. We hope that you will have a memorable experience. And have the opportunity to welcome you again! Best regards Hotel management team Lacol Khaoyai – A Chatrium Collection
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วันวิสา ร.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 120 week(s) ago
Good service staff, clean accommodation.
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2 people find it helpful
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KANJANEE A.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 140 week(s) ago
ห้องไม่พร้อม ให้เช็คอินล่าช้า 15.50น.ช้าแล้วก็ยังไม่พร้อม ผ้าขนหนูรถผ้ายังไม่มาส่ง สรุป รร.เหมาะกับกรุ๊ปสัมมนา
4 people find it helpful
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Exterior 4 Lacol Khao Yai – A Chatrium Collection

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.