Patong Bay Hill Resort

Resorts
8.1
/10
Pleasant
385 reviews

What Guests Say About Their Stay

Guest
8.5
/ 10
ดีมากค่ะ พนักงานบริการดียิ้มแย้ม ห้องพักสวยวิวดี รถรับส่งสะดวกสบายมากไม่ต้องรอนานพร้อมบริการยกกระเป๋าประทับใจมากค่ะมารอบสองแล้วค่ะ❤️
Chanita B.
10.0
/ 10
ที่พักสะอาด ห้องกว้างมากๆ ค่ะ วิวสวย ทุกๆ อย่างดีมากค่ะ มีรถรับส่ง พี่ๆ บริการดีค่ะ🥰
Phusipapha C.
9.1
/ 10
Well, the accommodation is private, clean, good, good breakfast. Staff service is good.
See original
Jakirul
10.0
/ 10
The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.
Alessio
10.0
/ 10
Amazing time and amazing staff, Very unlucky for the weather but enjoyed every single bit! Had a lot of fun with AMO amazing and very funny guy! Already been there twice and will be there soon again!
In the Area
See Map
79 Hasib Pee Rd., Patong, Kathu,, Patong, Kathu District, Phuket, Thailand, 84320

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
note: resort was previously named Patong Bay Hill Resort Patong Bay Hill Resort is located in area / city Patong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Patong Bay Hill Resort

79 Hasib Pee Rd., Patong, Kathu,, Patong, Kathu District, Phuket, Thailand, 84320
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Lobby Patong Bay Hill Resort
Exterior 2 Patong Bay Hill Resort

Discover More About Patong Bay Hill Resort

What You Might Like - All About Patong Bay Hill Resort

Patong Bay Hill Resort offers a fantastic escape for travellers seeking a blend of relaxation and adventure. Guests consistently praise the stunning views, whether it's the breathtaking panorama from your room or the picturesque pool area. The friendly and helpful staff are frequently mentioned in positive reviews, creating a welcoming atmosphere that makes you feel right at home. Many appreciate the convenient location, offering easy access to both the vibrant Patong nightlife and quieter, more secluded spots. Overall, it's a consistently highly-rated hotel providing excellent value for money.

What truly sets Patong Bay Hill Resort apart is its commitment to guest satisfaction. From the moment you arrive, you're greeted with a warm welcome and efficient service. The resort's facilities are well-maintained and cater to a wide range of needs, ensuring a comfortable stay for everyone. The beautiful surroundings and tranquil atmosphere provide the perfect backdrop for a relaxing holiday, while the proximity to local attractions makes it easy to explore all that the area has to offer. It's a perfect choice for couples, families, and solo travellers alike.

One guest recently described their stay as "absolutely wonderful!" They highlighted the "amazing views, friendly staff, and comfortable rooms." Another review raved about the "delicious food and convenient location." These consistent positive comments paint a clear picture of a truly enjoyable and memorable hotel experience. Book your stay today and discover the magic of Patong Bay Hill Resort for yourself!

Concept & Design Patong Bay Hill Resort

Patong Bay Hill Resort boasts a design concept that seamlessly blends modern elegance with the natural beauty of its surroundings. The architecture incorporates clean lines and spacious layouts, creating a feeling of airy openness. Natural materials, such as wood and stone, are used throughout the resort, adding a touch of warmth and sophistication. Large windows in each room maximise the stunning views, bringing the outside in and creating a truly immersive experience.

The hotel lobby is a welcoming and inviting space, designed to create a sense of calm and relaxation. Soft lighting, comfortable seating areas, and tasteful décor contribute to a tranquil atmosphere. It's the perfect place to unwind after a day of exploring or simply relax with a drink. The overall design aims to create a sanctuary where guests can escape the hustle and bustle of everyday life and reconnect with themselves and nature. The design is inspired by the natural beauty of the surrounding landscape.

Different Hotel Room Types Available in Patong Bay Hill Resort

Choosing the perfect

hotel room type

is crucial for a comfortable stay. We offer a range of

hotel bedroom types

to suit every need and budget, from

affordable hotels nearby

to luxurious suites. Consider these

different hotel room types

and

categories of hotel rooms

when making your

room booking

.

  • Deluxe Room:

    Offers stunning views, non-smoking options available. Bathroom features a shower.
  • Superior Room:

    Spacious room with city or pool views, smoking and non-smoking options. Bathroom includes a shower.
  • Family Suite:

    Ideal for families, featuring separate bedrooms and living areas. Offers stunning views, non-smoking options available. Bathroom includes a bathtub and shower.
  • Luxury Suite:

    Our most luxurious option, boasting a spacious layout, private balcony with panoramic views, and a luxurious bathroom with a bathtub and separate shower. Non-smoking options available.

Please note: Patong Bay Hill Resort is not currently pet-friendly.

Unique Hotel Facilities in Patong Bay Hill Resort

Beyond the standard

hotel facilities

, Patong Bay Hill Resort offers a range of unique amenities to enhance your stay. Whether you're looking for relaxation or adventure, we have something for everyone. From our stunning pool to our rejuvenating spa, discover the perfect way to unwind and recharge during your holiday. Many of our

hotels with pool

also offer additional facilities for children.

  • Infinity Pool:

    Enjoy breathtaking views while taking a refreshing dip. Open from 7 am to 10 pm.
  • Spa:

    Indulge in a range of rejuvenating treatments (additional charges apply, prices vary depending on treatment). Open from 9 am to 9 pm.
  • Fitness Centre:

    Stay active during your holiday with our fully equipped gym. Open 24 hours.
  • Kids' Club:

    A dedicated play area for children with supervised activities (additional charges may apply). Open from 9 am to 6 pm.

Hotel Buffet or Hotel Restaurant/Cafe Available in Patong Bay Hill Resort

Patong Bay Hill Resort offers a variety of dining options to satisfy every taste and budget. From a delicious

hotel buffet

to a romantic dinner at our

hotel restaurant

, you'll find something to tempt your taste buds. Our

hotel cafe

provides a more casual setting for a quick bite or refreshing drink. Explore our culinary offerings and discover your new favourite dish.

  • The Bayview Restaurant:

    Offers a wide selection of international and Thai cuisine. Open for breakfast, lunch, and dinner. Prices vary depending on the meal.
  • The Poolside Cafe:

    Serves light snacks, refreshing drinks, and cocktails. Open from 10 am to 10 pm.
  • Daily Buffet Breakfast:

    A wide selection of both Western and Asian breakfast options. Included in the room rate.

Easy Access from and to Airport

Getting to and from the airport is a breeze with several convenient options. Whether you prefer a private transfer or public transport, we've got you covered. Consider these options for your

hotel transfer

, including

transfer from airport to hotel

and

hotel to airport transfer

. Many

hotels with airport shuttle

services offer pre-booked transfers.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45 minutes to an hour, depending on traffic.
  • Airport Shuttle:

    Patong Bay Hill Resort offers a pre-booked airport shuttle service. Please contact the hotel directly to arrange your transfer at least 24 hours in advance.

Nearby MRT Station & Bus Stops Nearby

Patong Bay Hill Resort enjoys a convenient location with easy access to public transport. For those seeking

affordable hotels nearby

, this is a significant advantage. Find your way around easily using the nearby

MRT nearby

and

nearby bus station

. Check for

station bus near me

or

bus stops nearby

for convenient travel.

  • Nearest Bus Stop:

    Approximately a 5-minute walk from the hotel. Buses run frequently to various destinations throughout the city. Payment is typically by cash.
  • Nearest MRT Station:

    Approximately a 15-minute taxi ride from the hotel. The MRT offers a convenient and efficient way to travel to different parts of the city. Payment can be made using a Rabbit Card, which can be purchased at the station.

Nearby Attractions/Landmarks for Family/Kid-Friendly Near Patong Bay Hill Resort

Discover a wealth of exciting

nearby attractions

and

nearby activities

perfect for families. Explore

nearby sightseeing places

and

things to see nearby

, creating unforgettable memories. From stunning beaches to captivating cultural sites, there's something for everyone to enjoy. Don't miss out on the

nearby places to go

and

stuff to see nearby

.

  • Patong Beach:

    A vibrant beach with plenty of activities, just a short taxi ride away. Free entry.
  • Phuket FantaSea:

    A spectacular cultural theme park with shows, games, and dining options. Entry fees apply.
  • Splash Jungle Water Park:

    A fun-filled water park with slides and attractions for all ages. Entry fees apply.
  • Phuket Aquarium:

    Discover the wonders of the underwater world. Entry fees apply.
  • Jungceylon Shopping Mall:

    A large shopping mall with a variety of shops, restaurants, and entertainment options. Free entry.

Looking for more fun? See Traveloka’s best deals on Things To Do in Thailand!

Other Accommodations Near Patong Bay Hill Resort

Looking for alternative accommodation options? Whether you're searching for

cheap hotels nearby

or

affordable hotels nearby

, there are plenty of choices to suit different budgets and preferences. From luxurious

5 stars hotel near by

to budget-friendly

3 star hotel nearby

options, find the perfect place to stay. Consider these

best hotel nearby

options.

  • Luxury Accommodations:

    (Please note: Specific luxury hotel names in the immediate vicinity of Patong Bay Hill Resort were not readily available through public sources. A wider search may be required to provide accurate names.)
  • 4 Star Hotels:

    (Please note: Specific 4-star hotel names in the immediate vicinity of Patong Bay Hill Resort were not readily available through public sources. A wider search may be required to provide accurate names.)
  • 3 Star Hotels:

    (Please note: Specific 3-star hotel names in the immediate vicinity of Patong Bay Hill Resort were not readily available through public sources. A wider search may be required to provide accurate names.)

Looking for more accommodations? See Traveloka’s last minute hotel deals on Best Hotels in Thailand!

With its stunning views, exceptional service, and convenient location, Patong Bay Hill Resort offers an unforgettable holiday experience. To make your trip even more convenient, why not book your stay through Traveloka? You can easily find and

book cheap hotels

through our website, and even discover

cheap hotels nearby

using our handy search tools. And don't forget to

book cheap air tickets to Thailand

with us too, for a truly seamless travel experience. Start planning your dream getaway today!

All facilities in Patong Bay Hill Resort

Swimming Pool Patong Bay Hill Resort
Swimming Pool
Entertainment Facility Patong Bay Hill Resort
Entertainment Facility
Common Space Patong Bay Hill Resort
Common Space
Lobby Patong Bay Hill Resort
Lobby
Accommodation Services Patong Bay Hill Resort
Accommodation Services

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard without drinks
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Halfboard without drinks
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Poolside bar
  • Set menu lunch

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Beach towel
  • Entertainment for adults
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Steam room
  • Waterslide

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Transportation

  • Secure parking

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Patong Bay Hill Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

A damage deposit of THB 1,000 per day is required for stays longer than 5 days. For stays exceeding 5 days, the total deposit will be THB 5,000 for the entire stay. This deposit is refundable in full, in cash, subject to an inspection of the property at check-out.
The breakfast charge at THB 350 net per adult per day and child 4-11 at THB 200 net per child per day.
Child below 3 is free of charge.
An additional adult will be charged THB 1,500 per adult per night with extra bed and breakfast included.
A baby cot is free of charge and is available by prior arrangement only.
Children 4-11 years old will be charged THB 750 per child per night with extra bed and breakfast included.

Deposit

Deposit THB 5,000.00 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Patong Bay Hill Resort
366
Number of floors in Patong Bay Hill Resort
2
Another facilities in Patong Bay Hill Resort
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in Patong Bay Hill Resort

Is Patong Bay Hill Resort parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests at Patong Bay Hill Resort. We don't currently offer valet parking services, however, ample free parking is available on-site for your convenience.
Does Patong Bay Hill Resort offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Patong Bay Hill Resort. To confirm the availability of hotel smoking rooms or designated smoking areas, I recommend contacting the resort directly. Their website or a quick phone call will provide the most up-to-date and accurate information regarding their smoking policy.
Does Patong Bay Hill Resort offer free hotel Wi-Fi for guests during their stay?
Patong Bay Hill Resort's policy on hotel WiFi access for guests varies depending on the room type and booking. It's best to check directly with the resort or your booking agent to confirm whether free Wi-Fi is included in your stay. Contacting them will ensure you have the most up-to-date information regarding their hotel wifi provision.
Where is the nearest MRT station or bus stops nearby Patong Bay Hill Resort ? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Patong Bay Hill Resort; you'll find details on specific routes at the hotel reception. There isn't an MRT station nearby. Popular visitor attractions close by include Patong Beach and Bangla Road, offering vibrant nightlife and shopping. For other things to do nearby, ask the hotel staff for recommendations.
Is Patong Bay Hill Resort a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels like Patong Bay Hill Resort. To find out if it's a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Many hotel websites clearly state their pet policies, and contacting them will give you a definitive answer. Looking for "pet friendly hotel" or "animal friendly hotels" in your search might also help you find similar options if Patong Bay Hill Resort isn't suitable.
See All

More Reviews from Other Guests in Patong Bay Hill Resort

Overall Ratings & Reviews Patong Bay Hill Resort

Traveloka (150)
Other sources (235)
7.8
Pleasant
From 235 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Patong Bay Hill Resort

Number of reviews per page
20
40
Top reviews
Jakirul
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.
Read More
Alessio
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing time and amazing staff, Very unlucky for the weather but enjoyed every single bit! Had a lot of fun with AMO amazing and very funny guy! Already been there twice and will be there soon again!
Tinh
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property was nice, staff was good and friendly. The waitress in the restaurant‘Tana was very good , polite and do her job very well.
Jessica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Booked the jacuzzi cottage and unfortunately there’s no hot water for the jacuzzi and we were not informed prior to booking. I probably would not have booked if I knew. The cottages are also perched up very steep hills! And many of the cottages surrounding are still under construction
Josh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great resort. Staff are very friendly and always happy to accomodate any request. Will definetly be back
Antoine
icon-Leisure
Leisure
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It better if i dont write anything!
PETER
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

nice pool
Austin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We loved all the staff! They were so friendly every single day! They love children and are very informative
Cherell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
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Sneh
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Beautiful hotel and grounds. Enjoyed the swimming pool. Enjoyed the beach. Buffet was great. Your Bar Staff Jessica is great. 5 stars for Jessica alone. Free ride to town and around. We were 9 of us in this family vacation. The only thing I would suggest would be to accommodate handicapped people. My sister and sister in-law had walking issues and not proper elevators to up level buildings.
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Frances
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great stay
Stephen
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The positives were the large rooms and free shuttle bus service to Patong beach. The negatives were the breakfast quality and also the hotel requires refurbishment (especially the swimming pool area)
Mickey
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It’s okay
claudia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!
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Ishmeet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Would love to visit again!
Susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good service around the hotel. Especially shuttle bus upto our building. Also nice to have a shuttle bus to beach or shopping centre. Timings could be better. Shame the hotel shuttle didn’t go up and down the steep hill just outside the hotel. Breakfast was always exactly the same. If you went late on choice was very limited as they didn’t replenish some items eg fruit and pastries
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Daryl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It's a really nice property on the outskirts of Patong. I will be back again. I stayed in the cottage suite and everything was great except for the private pool. The water is always freezing, especially at night, and I'm sure there is something that can be done to warm up the pool.
EDANUR
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We came for our honeymoon based on the photos and comments of the rooms, but it was a completely terrible experience. We chose the premium room with bathtub but the hot water for the bathtub was not working. On the second day, when we came from outside in the evening, the room was invaded by ants. We waited for the room attendant to come and change all the sheets and wipe the floor. On the 3rd day, the door's card reader was broken, so we waited for half an hour for someone to come and enter the room. On the 4th day, the city's electricity was out, so we could neither charge our phones nor stay in the room because of the heat. On the 5th evening, the air conditioner broke down and we waited for more than 1 hour for the air conditioner to be fixed. Since there were no fly screens on the windows, the room was filled with mosquitoes as soon as the light was turned on, and therefore we could not sleep comfortably at night. After all these bad experiences we had, they neither apologized nor did anything to compensate. Everything we experienced seemed normal to them. I would definitely advise anyone who looks at the photos and thinks of coming because the room looks nice, not to come.
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Wafa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
Mandy
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This by far is one of the worst hotels I have stayed in. The jacuzzi was dirty from when I arrived and looked like it had not been cleaned for years which is why I didn’t dare get in it. Requesting an iron they would take a picture of you with the iron as if you are going to steal it. They would then take it out the room and you would need to call almost everyday to request one. Would it not make more sense to make a note on their system rather than make guests feel horrible as if I was planning on stealing it. The room smelt and I assume it was from the air con vents but when hI called them all the maintenance man did was spray air freshener in the vent which obviously did not help. I was literally counting down until I could leave. The staff are rude and I understand there may be a language barrier but I have been places where another language is the main language used and staff were always very helpful. This resort I felt like they just didn’t care or try to care and understand. Even on the day we were checking out I got a call just after 9am (mind you it’s a 12pm checkout) telling me I can’t be late and I have to be out by 12. Seriously I was so disappointed with this. I was fully aware on the checkout time and didn’t need a rude call saying Don’t be late. Honestly I would not recommend this place. I think maybe the resort is too big for the staff they have so the place is going downhill. I loved Phuket but would never stay or recommend this hotel.
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Patong Bay Hill Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Patong Bay Hill Resort

Traveloka (150)
Other sources (235)
7.8
Pleasant
From 235 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Patong Bay Hill Resort

Number of reviews per page
20
40
Top reviews
Jakirul
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.
Read More
Alessio
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing time and amazing staff, Very unlucky for the weather but enjoyed every single bit! Had a lot of fun with AMO amazing and very funny guy! Already been there twice and will be there soon again!
Tinh
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The property was nice, staff was good and friendly. The waitress in the restaurant‘Tana was very good , polite and do her job very well.
Jessica
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Booked the jacuzzi cottage and unfortunately there’s no hot water for the jacuzzi and we were not informed prior to booking. I probably would not have booked if I knew. The cottages are also perched up very steep hills! And many of the cottages surrounding are still under construction
Josh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great resort. Staff are very friendly and always happy to accomodate any request. Will definetly be back
Antoine
icon-Leisure
Leisure
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It better if i dont write anything!
PETER
icon-Leisure
Leisure
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

nice pool
Austin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We loved all the staff! They were so friendly every single day! They love children and are very informative
Cherell
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
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Sneh
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Beautiful hotel and grounds. Enjoyed the swimming pool. Enjoyed the beach. Buffet was great. Your Bar Staff Jessica is great. 5 stars for Jessica alone. Free ride to town and around. We were 9 of us in this family vacation. The only thing I would suggest would be to accommodate handicapped people. My sister and sister in-law had walking issues and not proper elevators to up level buildings.
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Frances
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great stay
Stephen
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The positives were the large rooms and free shuttle bus service to Patong beach. The negatives were the breakfast quality and also the hotel requires refurbishment (especially the swimming pool area)
Mickey
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

It’s okay
claudia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!
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Ishmeet
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Would love to visit again!
Susan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good service around the hotel. Especially shuttle bus upto our building. Also nice to have a shuttle bus to beach or shopping centre. Timings could be better. Shame the hotel shuttle didn’t go up and down the steep hill just outside the hotel. Breakfast was always exactly the same. If you went late on choice was very limited as they didn’t replenish some items eg fruit and pastries
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Daryl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It's a really nice property on the outskirts of Patong. I will be back again. I stayed in the cottage suite and everything was great except for the private pool. The water is always freezing, especially at night, and I'm sure there is something that can be done to warm up the pool.
EDANUR
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We came for our honeymoon based on the photos and comments of the rooms, but it was a completely terrible experience. We chose the premium room with bathtub but the hot water for the bathtub was not working. On the second day, when we came from outside in the evening, the room was invaded by ants. We waited for the room attendant to come and change all the sheets and wipe the floor. On the 3rd day, the door's card reader was broken, so we waited for half an hour for someone to come and enter the room. On the 4th day, the city's electricity was out, so we could neither charge our phones nor stay in the room because of the heat. On the 5th evening, the air conditioner broke down and we waited for more than 1 hour for the air conditioner to be fixed. Since there were no fly screens on the windows, the room was filled with mosquitoes as soon as the light was turned on, and therefore we could not sleep comfortably at night. After all these bad experiences we had, they neither apologized nor did anything to compensate. Everything we experienced seemed normal to them. I would definitely advise anyone who looks at the photos and thinks of coming because the room looks nice, not to come.
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Wafa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
Mandy
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This by far is one of the worst hotels I have stayed in. The jacuzzi was dirty from when I arrived and looked like it had not been cleaned for years which is why I didn’t dare get in it. Requesting an iron they would take a picture of you with the iron as if you are going to steal it. They would then take it out the room and you would need to call almost everyday to request one. Would it not make more sense to make a note on their system rather than make guests feel horrible as if I was planning on stealing it. The room smelt and I assume it was from the air con vents but when hI called them all the maintenance man did was spray air freshener in the vent which obviously did not help. I was literally counting down until I could leave. The staff are rude and I understand there may be a language barrier but I have been places where another language is the main language used and staff were always very helpful. This resort I felt like they just didn’t care or try to care and understand. Even on the day we were checking out I got a call just after 9am (mind you it’s a 12pm checkout) telling me I can’t be late and I have to be out by 12. Seriously I was so disappointed with this. I was fully aware on the checkout time and didn’t need a rude call saying Don’t be late. Honestly I would not recommend this place. I think maybe the resort is too big for the staff they have so the place is going downhill. I loved Phuket but would never stay or recommend this hotel.
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