Phuket Old Town Hostel

very clean and neat. The employee very courtesy and helpful and assisting.

The staff seemed nice to begin with. We were 4 of us staying in a room. My friends left early in the morning and I checked out later. The lady at the reception goes to the room to have a check and comes back claiming a hand towel is missing. This was a very cheap towel and we do not have the need to steal it. Could get a nice clean towel for a low cost, but she claimed I have to give her 300 baht as compensation for the missing towel. She showed a video dated 20.01.2026 that the room had 5 towels, but we checked in on 21.01.2026 so that argument goes out the window. I had a discussion with her and suggested that I’d buy her a new towel of the same size and color and guess how much it cost me to buy it? 40baht! Why would anyone bother to steal an old and used towel when you could buy one for a decent price??! She knew that my friends’ bags couldn’t very well be checked so it was easy to claim a missing towel. I called my friends and they checked their bags and there was no towel. I’ve read such things happening in stays in Thailand- it’s a shame because Thailand is a beautiful country but things like these just make the experience a bit garbage.

Super central location and very helpful staff! Located right in the old town centre with easy walking access to cafes, restaurants and bars close by. The room was great, private bathroom was bright and AC was very good. The receptionist was kind and helpful, even accepting a parcel delivery for us!

Aside from a little glitch at check-in (nobody at the desk to give us a key or let us in) everything was great! The location is perfect for just looking around old town and the lady at the desk was super helpful arranging a late night taxi for us.

Hôtel bien situé, chambre propre au calme, tout s’est très bien passé. Merci