The Heritage Silom Hotel

Hotels
7.0
/10
Pleasant
1,877 reviews

What Guests Say About Their Stay

Distance To City Center (23)
Accessibility (20)
Surroundings (18)
Staff Friendliness (18)

Y***a

9.1
/ 10
Had my first stay here in early February 2026! The location is highly recommended—it’s just a few steps away from the Chong Nonsi BTS station. There are plenty of cafes and restaurants nearby to fit any budget, and a 7-Eleven right there for some snacks. A special shout-out to a male staff member who speaks Malay (I forgot his name, unfortunately!); he was incredibly helpful from the moment we arrived until we checked out.

B***o

10.0
/ 10
The staff are cute and cheerful. They all support me very well. I am very satisfied with my vacation here and will definitely come back here if I have the opportunity to come to Bangkok.
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S***L

10.0
/ 10
Thank you, the hotel service is very good, the staff is friendly, the room is clean and the hotel is close to BTS.
See original

Tran N.

9.7
/ 10
Great vacation, friendly and lovely staff created favorable conditions. There is daily cleaning and good soundproofing. Near BTS and near center (Siam Paragon), near 7-11; You have to make a note for them to choose a Double Bed or a Twins Bed Room because they will not choose the one they want, but if they miss it, they will arrange it for you. In general, looking at many reviews, I'm wondering but it's really ok, the room is large, the price is cheap!
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Thi HoaNguyen

8.8
/ 10
Spacious room, friendly staff, great price. A great experience in BK
See original
In the Area
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198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom,, Silom, Bang Rak, Bangkok, Thailand, 10500

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
The Heritage Silom Hotel is a hotel is located at Silom. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around The Heritage Silom Hotel

198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom,, Silom, Bang Rak, Bangkok, Thailand, 10500
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Lobby The Heritage Silom Hotel
Lobby 2 The Heritage Silom Hotel

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The Heritage Silom Hotel Rates per Night

The Heritage Silom Hotel room rates start from SGD 80 before tax per night, which becomes SGD 95 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best The Heritage Silom Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

The Heritage Silom Hotel Location & Address

The Heritage Silom Hotel is located at 198 Silom Road, Suriyawong, Bang Rak, Bangkok 10500, Thailand. It's situated in the Bang Rak area of Thailand, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to The Heritage Silom Hotel from Airport

Arranging your hotel transfer from the airport to hotel is a crucial part of travel planning. Getting to The Heritage Silom Hotel from Suvarnabhumi Airport (BKK) or Don Mueang Airport (DMK) is straightforward with several options available. Here's a breakdown to help you choose the best hotel transfer for your needs:

  • Taxi (most direct):

    A taxi is the most direct way to get to the hotel. You can find official taxi stands at both airports. The journey from Suvarnabhumi Airport takes approximately 30-45 minutes, depending on traffic, and costs around 300-450 THB (approximately SGD 11-17), including airport surcharges and toll fees. From Don Mueang Airport, the ride is slightly shorter and cheaper.
  • Airport Rail Link & BTS Skytrain (budget-friendly):

    From Suvarnabhumi Airport, take the Airport Rail Link to Phaya Thai station. Then, transfer to the BTS Skytrain and take the Sukhumvit Line to Sala Daeng station, which is a short walk from The Heritage Silom Hotel. This option is more affordable but requires navigating public transport with luggage.
  • MRT (subway):

    From Suvarnabhumi Airport, you can take the Airport Rail Link to Makkasan Station, then transfer to the MRT Blue Line to Si Lom Station. The Heritage Silom Hotel is a short walk from Si Lom Station.
  • Ride Hailing (convenient):

    Ride Hailing services are readily available at both airports. This is a convenient option, especially if you have a lot of luggage. Prices are generally comparable to taxis, but can fluctuate based on demand.
  • Airport Bus (cheapest):

    Several airport bus routes serve different parts of Bangkok. Check if there's a route that stops near Silom Road. This is the cheapest option but also the slowest and least convenient.

Tips:

For the most convenient route, consider a taxi or Ride Hailing, especially if you have a lot of luggage. If you're on a budget and don't mind navigating public transport, the Airport Rail Link and BTS Skytrain or MRT are good options. Pre-booking an airport transfer through Traveloka can also ensure a hassle-free arrival.

The Heritage Silom Hotel Reviews & Summary

Discover all about hotel experiences at The Heritage Silom Hotel through genuine Hotel reviews. This hotel consistently receives positive feedback for its prime location, comfortable accommodations, and excellent service. Guests particularly appreciate its proximity to the BTS Skytrain and MRT, making it easy to explore Bangkok.

The Heritage Silom Hotel stands out for its rooftop pool offering stunning city views, its well-equipped fitness center, and its delicious breakfast buffet. Many reviewers highlight the friendly and helpful staff who go above and beyond to ensure a pleasant stay. One recent guest wrote, "The location is perfect, the staff are amazing, and the rooms are clean and comfortable. I highly recommend this hotel!"

The Heritage Silom Hotel Room Types Available

Choosing the right hotel room type can significantly enhance your stay. The Heritage Silom Hotel offers a variety of hotel room type options to cater to different needs and preferences. Understanding the categories of hotel rooms available will help you select the perfect accommodation for your trip.

  • Superior Room:

    These rooms offer comfortable accommodation with city views. Available in both smoking and non-smoking options.
  • Deluxe Room:

    Slightly larger than the Superior Rooms, these rooms feature enhanced amenities and may include a bathtub. Non-smoking only.
  • Executive Suite:

    These suites offer a separate living area and bedroom, providing more space and privacy. Feature both bathtub and bidet. Non-smoking only.
  • Family Suite:

    Designed for families, these suites offer ample space and may include multiple beds or a sofa bed. Non-smoking only.
  • Connecting Rooms:

    Available upon request, these rooms are perfect for families or groups traveling together.

The Heritage Silom Hotel is not a pet-friendly hotel. Additional charges may apply for extra beds or cribs.

Hotel Facilities in The Heritage Silom Hotel

Hotel amenities can make or break a trip, so it's important to know what's available. The Heritage Silom Hotel boasts a wide range of hotel facilities designed to cater to both adult and kid-friendly needs, ensuring a comfortable and enjoyable stay for all guests.

  • Rooftop Swimming Pool:

    Enjoy stunning city views while taking a refreshing dip. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Center:

    Stay active during your stay with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment. Operating hours vary; check with the front desk.
  • Business Center:

    Stay connected with access to computers, printers, and meeting rooms. Open 24 hours.
  • Kids' Club:

    Keep the little ones entertained with a variety of activities and games. Open from 9:00 AM to 6:00 PM.
  • On-site Parking:

    Complimentary parking is available for hotel guests.
  • Free Wi-Fi:

    Stay connected throughout the hotel.

Some facilities may incur extra fees, such as spa treatments or meeting room rentals. Please inquire at the front desk for specific pricing.

Hotel Buffet or Restaurant/Cafe in The Heritage Silom Hotel

Exploring the hotel buffet, hotel restaurant, and hotel cafe options is a culinary adventure in itself. The Heritage Silom Hotel offers a variety of dining options to satisfy every palate, from international cuisine to local delicacies. Here's a look at what you can expect:

  • The Silk Restaurant:

    This is the hotel's main restaurant, serving a buffet breakfast and à la carte lunch and dinner. Cuisine types include Thai and international dishes. The buffet breakfast costs approximately SGD 30 per person and is open from 6:00 AM to 10:30 AM.
  • The Lobby Lounge:

    A relaxed setting for coffee, tea, and light snacks. Open from 7:00 AM to 11:00 PM.
  • Rooftop Bar:

    Enjoy cocktails and light bites with panoramic city views. Open from 6:00 PM to 1:00 AM.

The Silk Restaurant is known for its Pad Thai and Green Curry. The Rooftop Bar offers a wide selection of cocktails and wines.

The Heritage Silom Hotel Airport pickups and How to Book

Arranging hotels with airport shuttle services can greatly simplify your travel experience. The Heritage Silom Hotel offers a convenient hotel to airport transfer service to ensure a smooth arrival and departure. Here's how to book and what you need to know:

The hotel offers airport pick-up services from both Suvarnabhumi (BKK) and Don Mueang (DMK) airports. To book, simply contact the hotel directly at least 48 hours in advance with your flight details. You can also request the service when making your room reservation through Traveloka. Provide your flight number, arrival time, and the number of passengers. The hotel will confirm the booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Navigating a new city is much easier with knowledge of nearby MRT stations and bus stops nearby. The Heritage Silom Hotel is conveniently located near several public transportation options, making it easy to explore Bangkok. Here's a quick guide:

  • MRT Si Lom Station:

    Approximately a 5-minute walk from the hotel. This station connects to the MRT Blue Line, providing access to many of Bangkok's attractions.
  • BTS Sala Daeng Station:

    Approximately a 7-minute walk from the hotel. This station connects to the BTS Skytrain Sukhumvit Line, offering easy access to shopping malls and other popular areas.
  • Bus Stops:

    Several bus stops are located along Silom Road, within a short walking distance of the hotel. These buses serve various routes throughout the city.

You can purchase a Rabbit Card for the BTS Skytrain or an MRT card for the subway at any station. These cards can be topped up with cash and used for multiple journeys. Alternatively, you can pay for each ride individually using cash at the ticket vending machines.

Nearby Attractions for Family / Kid Friendly

Finding nearby activities and nearby places to go is essential for a memorable family vacation. The Heritage Silom Hotel is ideally situated near numerous nearby sightseeing places and things to see nearby that are perfect for families and children. Here are five attractions to consider:

  • SEA LIFE Bangkok Ocean World:

    Located in Siam Paragon Mall, this aquarium features a wide variety of marine life. Distance from hotel: Approximately 3 km. Entry price: Approximately SGD 35 per adult.
  • Madame Tussauds Bangkok:

    Also in Siam Paragon Mall, this wax museum offers fun photo opportunities with lifelike figures of celebrities and historical figures. Distance from hotel: Approximately 3 km. Entry price: Approximately SGD 30 per adult.
  • Lumpini Park:

    A large green space in the heart of Bangkok, perfect for a relaxing stroll or picnic. Distance from hotel: Approximately 1 km. Entry: Free.
  • Snake Farm (Queen Saovabha Memorial Institute):

    See a variety of snakes and learn about snake venom and antivenom production. Distance from hotel: Approximately 1.5 km. Entry price: Approximately SGD 10 per adult.
  • The Jim Thompson House:

    Explore the traditional Thai house and gardens of the American businessman who helped revive the Thai silk industry. Distance from hotel: Approximately 2 km. Entry price: Approximately SGD 6 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Thailand!

Where to eat near The Heritage Silom Hotel (Bang Rak)

Discovering nearby dining options and local food is a highlight of any trip. The Bang Rak area surrounding The Heritage Silom Hotel is a food lover's paradise, offering a wide range of local restaurant and international cuisine. Here are some recommendations:

Cafes/Restaurants:

  • Dean & Deluca:

    A popular cafe offering coffee, pastries, and sandwiches.
  • Starbucks:

    A familiar coffee chain for your caffeine fix.
  • MK Restaurant:

    A popular hot pot chain restaurant.

Local Street Food:

  • Pad Thai:

    Stir-fried rice noodles with shrimp, tofu, and peanuts.
  • Mango Sticky Rice:

    Sweet sticky rice with fresh mango and coconut milk.
  • Som Tum (Papaya Salad):

    Spicy green papaya salad with tomatoes, peanuts, and chili.
  • Tom Yum Soup:

    Hot and sour soup with shrimp, lemongrass, and galangal.
  • Satay:

    Grilled marinated meat skewers served with peanut sauce.

Shopping places near The Heritage Silom Hotel (Bang Rak)

Exploring nearby shopping destinations is a must for many travellers. The area near The Heritage Silom Hotel in Bang Rak offers a variety of shops near me, dept stores near me, and nearby shopping options, from modern malls to bustling markets.

  • Silom Complex:

    A modern shopping mall with a variety of international and local brands.
  • Central Department Store (Silom):

    A large department store offering a wide range of products, from clothing to electronics.
  • Patpong Night Market:

    A vibrant night market offering souvenirs, clothing, and street food.

Other Places to Stay Near The Heritage Silom Hotel

Finding the best hotel nearby is crucial for a comfortable and convenient stay. If The Heritage Silom Hotel is fully booked or you're looking for alternative options, here are some other places to stay in the Bang Rak area:

Luxury/5–6 Star Hotels Nearby:

  • Mandarin Oriental, Bangkok:

    A legendary hotel known for its exceptional service and luxurious accommodations.
  • The Peninsula Bangkok:

    Offers stunning river views and world-class amenities.
  • Shangri-La Hotel, Bangkok:

    A luxurious hotel with a wide range of dining options and a beautiful riverside location.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Thailand!

Four-Star Hotels Nearby:

  • Holiday Inn Bangkok Silom:

    A comfortable and convenient hotel with a rooftop pool.
  • Novotel Bangkok Silom Road Hotel:

    Offers modern accommodations and a great location.
  • Amara Bangkok Hotel:

    Features a rooftop infinity pool and stylish rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Thailand!

Three-Star Hotels Nearby:

  • Ibis Styles Bangkok Silom:

    A budget-friendly option with colorful and modern rooms.
  • Triple Two Silom:

    Offers comfortable accommodations and a convenient location.
  • The City Inn Hotel:

    A simple and affordable hotel in the heart of Silom.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Thailand!

Conclusion

Finding the perfect hotel availability and securing your hotel reservations is the final step in planning your trip. The Heritage Silom Hotel offers a fantastic base for exploring Bangkok, with its convenient location, comfortable accommodations, and excellent facilities. Whether you're traveling for business or leisure, this hotel provides a great value for your money.

Ready to experience the best of Bangkok? Don't delay your room booking! Book your stay at The Heritage Silom Hotel through Traveloka today for the best deals and a seamless booking experience. With Traveloka, you can easily compare prices, read reviews, and secure your reservation with just a few clicks. Start planning your unforgettable trip now!

Explore more options and book cheap hotels in Thailand or discover cheap hotels nearby for your next adventure.

All facilities in The Heritage Silom Hotel

Bar, Cafe and Lounge The Heritage Silom Hotel
Bar, Cafe and Lounge
Entertainment Facility The Heritage Silom Hotel
Entertainment Facility
Fitness Center The Heritage Silom Hotel
Fitness Center
Functional Hall The Heritage Silom Hotel
Functional Hall
Lobby The Heritage Silom Hotel
Lobby

Public Facilities

  • 24-hour room service
  • Room service
  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby
  • Elevator
  • Breakfast restaurant

In-room Facilities

  • Desk
  • Refrigerator
  • Hairdryer
  • In-room safe
  • TV
  • Shower
  • Cable TV

Nearby Facilities

  • Shops
  • ATM/Banking
  • Hair salon
  • Grocery
  • Supermarket
  • Laundry
  • Beauty salon

Things to Do

  • Massage
  • Fitness center
  • Steam room
  • Spa
  • Outdoor pool
  • Sauna

Hotel Services

  • Concierge
  • Laundry service
  • Luggage storage
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room
  • Swimming pool

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast (surcharge)

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in The Heritage Silom Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Passport. The required documents can be in the form of soft copy.

General Check-in Instructions

Children below or equal to 7 years old will be shared bed with parents (Free of charge)
Children above 7 years old will be charged additional payment (800 THB per night per person)
We please to inform guests to prepare deposit for Incidentals extra charge or damage charge in cash only THB 1,000 or currency for each room at arrival date.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Heritage Silom Hotel
109
Number of floors in The Heritage Silom Hotel
9
Another facilities in The Heritage Silom Hotel
24-hour room service, Room service, Safety deposit box, WiFi in public area, Coffee shop

Frequently asked question in The Heritage Silom Hotel

What are available facilities at The Heritage Silom Hotel?
There are top facilites at The Heritage Silom Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Heritage Silom Hotel?
The standard check-in time at The Heritage Silom Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Heritage Silom Hotel provide breakfast?
Yes, The Heritage Silom Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Heritage Silom Hotel
The Heritage Silom Hotel has a 4.0-star rating.
How many floors does The Heritage Silom Hotel have?
The Heritage Silom Hotel has 9.
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More Reviews from Other Guests in The Heritage Silom Hotel

Overall Ratings & Reviews The Heritage Silom Hotel

Traveloka (877)
Other sources (1,000)
6.2
Pleasant
From 1,000 reviews
Cleanliness

6.2

Room Comfort

6.2

Location

8.6

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Heritage Silom Hotel

Number of reviews per page
20
40
Top reviews
Garry
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Kimmy on the front counter friendly and polite everyday. Location is great. I wish the pool would open earlier 9am is inconvenient
Eric
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I paid for two nights. On check in, the receptionist held my room key ransom for an additional 1,000 Baht payment. I refused to pay. I suggest they refund my payment without delay.
Lee
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

All ok
Shamsher
icon-
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Hotel and room were immaculate. Breakfast buffet was well worth the added ฿250. The English level is limited but proficient. The hotel is next to the Chong Nonsi rail station. And next to an excellent seafood restaurant also next to the hotel is a 711 and a wonderful arcade of food like a cafeteria with all different types of foods. Excellent, excellent excellent location
Read More
Ho Yin Henry
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Lady at reception was rude. I’ve checked out with my family with two rooms then will stay again with one other companion after at a balcony room, then lady “reminded” that there can only be two in a room. So she assumed I might squeeze 4 people in this room? When life just checked out from two rooms? Balcony sliding doors cannot be locked, shower screen door was missing causing a mess. Decided to change back to my previous room which was cheaper. But it didn’t end there. At check out a lady not responsible for reception ask us to wait shortly but then asked if we have deposit receipt and room card, then asked if we wanted to store luggage, all at a not-so-good attitude, we had to tell her that we find her rude and that we’re happy to wait for reception.
Read More
Ajoy
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Great location. Right next to the Chong Nonsi BTS. Tons of places to eat and drink around the area. Simple, functional rooms. Nothing fancy, but welcoming and comfortable.
Richard
icon-Leisure
Leisure
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The location of the hotel is fantastic, the hotel is very old needs update him, mould problems in the shower. Air conditioning is noisy, the beds are not comfortable.
Viengxai
icon-Leisure
Leisure
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It is very close to center, easy access to BTS Sky train, the room is large with good rooftop swimming pool.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

[Room 701] Good location, but lack of room amenities and average room condition. Check-in process was seamless and rather fast, but only 1 key card was given. Room wifi comnection is unstable, i get kicked out very often. No tissue papers provided in the room. Room telephone is not working.
BEE HOON
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Noisy aircon compressor, Leaking water from ceiling, Dusty. Lack of maintenance. Only Good point is near BTS.
Seng Tat
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Lift spoiled, just using 1 lift. And the access card just giving 1, it’s very inconvenient for 2 person staying. Pillow only giving 2 for 2 person, had request for more, but rejected. My bad experience for staying this hotel, and I won’t stay again future.
SIM
icon-with Partner
with Partner
6.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

The air conditioning fan is too strong and cold, then the temperature become higher, it seem like the temperature setting not constant. The room tv cannot watch any program, asked the staff also don’t know how to fix it. And the funny thing is, the room phone has not wire Lol 😂
ONG SOON
8.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Near bts , food & market nearby. The room air conditioner too cold.
Rayner C P
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Alwsys having problem with the door key. The bed mattress is uneven and you can the spring when you ley down. dusty and the floor in room crack can easily hurt oneself .
Adam
icon-Business
Business
2.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Bad
Charin
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

The location is very good, conveniently connects you to pretty much everywhere having BTS right next door. The place is not in a good condition. And you have to send Expedia confirmation to them by e-mail!! Weird disclaimer; experiences are subjective to an individual. Do not credit other people's opinions over facts.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 256 week(s) ago

Expedia Group verified review

I liked the balconies, however with two people to a room you need two chairs to sit on the balcony
Verified traveler
icon-
6.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

I forgot to take picture of ac compreser which were next to my bed. 3 ac compreser of different rooms. Lot of noise due to which i couldn't sleep whole night.
Brandon
icon-
10.0
/10
Reviewed 289 week(s) ago

Hotels.com verified review

Perfect location just steps from bts. 711 close by Cube across the street. Rather quiet stretch. Cafe attached is convenient. Would stay here again no doubt.
Verified traveler
icon-Business with Children
Business with Children
8.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

All was good. We get upgrade to family room. Staff helpful.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Heritage Silom Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews The Heritage Silom Hotel

Traveloka (877)
Other sources (1,000)
6.2
Pleasant
From 1,000 reviews
Cleanliness

6.2

Room Comfort

6.2

Location

8.6

Service and Facilites

6.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Heritage Silom Hotel

Number of reviews per page
20
40
Top reviews
Garry
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Kimmy on the front counter friendly and polite everyday. Location is great. I wish the pool would open earlier 9am is inconvenient
Eric
icon-Business
Business
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I paid for two nights. On check in, the receptionist held my room key ransom for an additional 1,000 Baht payment. I refused to pay. I suggest they refund my payment without delay.
Lee
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

All ok
Shamsher
icon-
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Hotel and room were immaculate. Breakfast buffet was well worth the added ฿250. The English level is limited but proficient. The hotel is next to the Chong Nonsi rail station. And next to an excellent seafood restaurant also next to the hotel is a 711 and a wonderful arcade of food like a cafeteria with all different types of foods. Excellent, excellent excellent location
Read More
Ho Yin Henry
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Lady at reception was rude. I’ve checked out with my family with two rooms then will stay again with one other companion after at a balcony room, then lady “reminded” that there can only be two in a room. So she assumed I might squeeze 4 people in this room? When life just checked out from two rooms? Balcony sliding doors cannot be locked, shower screen door was missing causing a mess. Decided to change back to my previous room which was cheaper. But it didn’t end there. At check out a lady not responsible for reception ask us to wait shortly but then asked if we have deposit receipt and room card, then asked if we wanted to store luggage, all at a not-so-good attitude, we had to tell her that we find her rude and that we’re happy to wait for reception.
Read More
Ajoy
icon-
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Great location. Right next to the Chong Nonsi BTS. Tons of places to eat and drink around the area. Simple, functional rooms. Nothing fancy, but welcoming and comfortable.
Richard
icon-Leisure
Leisure
4.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The location of the hotel is fantastic, the hotel is very old needs update him, mould problems in the shower. Air conditioning is noisy, the beds are not comfortable.
Viengxai
icon-Leisure
Leisure
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It is very close to center, easy access to BTS Sky train, the room is large with good rooftop swimming pool.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

[Room 701] Good location, but lack of room amenities and average room condition. Check-in process was seamless and rather fast, but only 1 key card was given. Room wifi comnection is unstable, i get kicked out very often. No tissue papers provided in the room. Room telephone is not working.
BEE HOON
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Noisy aircon compressor, Leaking water from ceiling, Dusty. Lack of maintenance. Only Good point is near BTS.
Seng Tat
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Lift spoiled, just using 1 lift. And the access card just giving 1, it’s very inconvenient for 2 person staying. Pillow only giving 2 for 2 person, had request for more, but rejected. My bad experience for staying this hotel, and I won’t stay again future.
SIM
icon-with Partner
with Partner
6.0
/10
Reviewed 178 week(s) ago

Hotels.com verified review

The air conditioning fan is too strong and cold, then the temperature become higher, it seem like the temperature setting not constant. The room tv cannot watch any program, asked the staff also don’t know how to fix it. And the funny thing is, the room phone has not wire Lol 😂
ONG SOON
8.0
/10
Reviewed 187 week(s) ago

Expedia Group verified review

Near bts , food & market nearby. The room air conditioner too cold.
Rayner C P
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 202 week(s) ago

Expedia Group verified review

Alwsys having problem with the door key. The bed mattress is uneven and you can the spring when you ley down. dusty and the floor in room crack can easily hurt oneself .
Adam
icon-Business
Business
2.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Bad
Charin
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

The location is very good, conveniently connects you to pretty much everywhere having BTS right next door. The place is not in a good condition. And you have to send Expedia confirmation to them by e-mail!! Weird disclaimer; experiences are subjective to an individual. Do not credit other people's opinions over facts.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 256 week(s) ago

Expedia Group verified review

I liked the balconies, however with two people to a room you need two chairs to sit on the balcony
Verified traveler
icon-
6.0
/10
Reviewed 281 week(s) ago

Hotels.com verified review

I forgot to take picture of ac compreser which were next to my bed. 3 ac compreser of different rooms. Lot of noise due to which i couldn't sleep whole night.
Brandon
icon-
10.0
/10
Reviewed 289 week(s) ago

Hotels.com verified review

Perfect location just steps from bts. 711 close by Cube across the street. Rather quiet stretch. Cafe attached is convenient. Would stay here again no doubt.
Verified traveler
icon-Business with Children
Business with Children
8.0
/10
Reviewed 327 week(s) ago

Expedia Group verified review

All was good. We get upgrade to family room. Staff helpful.
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