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Kairaba Hotel

Name: Kairaba Hotel
Address: PMB Serrekunda, Kombo Saint Mary, Western, The Gambia, 390, PMB Serrekunda, Western, 390, The Gambia

Hotels

7.4

/10

Pleasant

101 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

I truly enjoyed my stay. The staff was overwhelmingly friendly and did not hesitate to meet my needs. One day I unfortunately left my personal items unsecured including my wallet and passport, the room attendant (Oroline Nyafuny) immediately contacted the house keeping manager (Buba Badjie) who made sure my items were safe, to include all my cash. When I came back there was a note telling me to speak to the security supervisor (Laminators Bajang) who inventoried my items and properly handed them back. Their professionalism was above standard and I felt that my safety and security was a priority.

In the Area

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PMB Serrekunda, Kombo Saint Mary, Western, The Gambia, 390

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Staying at Kairaba Hotel is a good choice when you are visiting Kombo Saint Mary. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Kairaba Hotel

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PMB Serrekunda, Kombo Saint Mary, Western, The Gambia, 390

Discover More About Kairaba Hotel

Location

Staying at Kairaba Hotel is a good choice when you are visiting Kombo Saint Mary.

About Kairaba Hotel

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Kairaba Hotel will surely satisfy you with its great hospitality and affordable price.

All facilities in Kairaba Hotel

Others

Things to Do

Shops
Beach umbrella
Health club
Outdoor pool
Garden
Spa
Beach sun loungers
Pool sun loungers

Hotel Services

Laundry service
Tours
Wedding service
Luggage storage
24-hour Receptionist
Concierge

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

Public Facilities

Others
Safety deposit box
Coffee shop
Coffee/tea in lobby

Business Facilities

Meeting rooms
Conference room
Business center
Conference rooms

General

Parking
Smoking area
Terrace

Connectivity

LAN Internet
Free WiFi

Sports and Recreations

Billiard
Fitness center

Family-friendly Facilities

Children pool

Shuttle Service

Airport transfer (surcharge)

Nearby Facilities

Grocery

Accommodation Policy & General Information in Kairaba Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast fee: approximately EUR 14 for adults and EUR 8 for children
Airport shuttle fee: EUR 2160 per vehicle (one way)
A pet fee will be charged
Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:

14:00 - 17:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	14:00 - 17:00 - Before 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Kairaba Hotel	160
Number of floors in Kairaba Hotel	1
Another facilities in Kairaba Hotel	Shops, Beach umbrella, Health club, Outdoor pool, Garden

Frequently asked question in Kairaba Hotel

What are available facilities at Kairaba Hotel?

There are top facilites at Kairaba Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Kairaba Hotel?

The standard check-in time at Kairaba Hotel is starting from 14:00 - 17:00 while the latest check-out time is at Before 12:00

Does Kairaba Hotel provide breakfast?

Yes, Kairaba Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Kairaba Hotel

Overall Ratings & Reviews Kairaba Hotel

Other sources (101)

7.4

Pleasant

From 101 reviews

Cleanliness

7.8

Room Comfort

7.6

Location

8.4

Service and Facilites

7.8

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Traveler Reviews Kairaba Hotel

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Top reviews

Scott

Business with Friends

8.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Attentive and professional staff in a beautiful location

Momodou

Leisure with Partner

4.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Service levels have really plometted at this property. The AC in our room was not working snd it took 2 trips to reception before our room was switched after midnight. We were 2 guests but the first room we had had one towel and one bottle of water. Breakfast was below average and service is generally below expectation for what was once Gambia's flagship hotel. Sad!

Neil

2.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

The hotel is incredibly tired. The pricing well above its standards. It’s from the 1980s. Very dusty, everything looks dusty and worn out. Needs a massive make over. Hardy anyone there. Not surprise when you can stop at hotels nearby for the same money but a much higher standard.

Yankuba

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Great and supportive staff. Nice and safe environment.

Kevon

Business

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

A beautiful location. I upgraded to an ocean view room and did not regret it. Gorgeous grounds. Lots of birds, butterflies and even the odd monkey or two from time to time. Very quiet and peaceful Will definitely return. The only negative was breakfast. Beans, mushrooms and fried potatoes everyday. Thank goodness they had an egg station so i was able to mix things up a bit.

Mohammad

Business and Leisure with Friends

4.0

/10

Reviewed 36 week(s) ago

Expedia Group verified review

I had high expectations for this hotel, considering the price we paid and its five-star rating, but unfortunately, it fell far short of expectations. The room we initially booked was in poor condition—no hot water, no iron, dim lighting, and the electricity would cut off multiple times a day for a few minutes. Hoping for a better experience, we decided to upgrade to a more expensive room, but it made no difference as the same issues persisted. The breakfast was another letdown. The selection was very limited and repetitive, with the same options every day. On several occasions, the eggs were undercooked, and food would run out quickly, leaving us with even fewer choices. This hotel does not meet the standards of a five-star establishment; in fact, it barely compares to a three-star. I would not recommend staying here, as it’s simply not worth the money or the frustration.

Scott

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Attentive staff, lovely setting, good food

Verified traveler

Business

4.0

/10

Reviewed 77 week(s) ago

Hotels.com verified review

Clean Environment and nice sea view. Helpful and happy face workers. Breakfast was terrible. TV stations are poor. Water closet in bad condition Floor flow is frequently interrupted. You wait for pressing iron Overall, there is no value for money

Wolfgang

6.0

/10

Reviewed 90 week(s) ago

Hotels.com verified review

Officially the Kairaba is still rated as a 5* hotel, the only one as far as we know in Gambia. And this is still visible with respect to the quality of the room furniture and the installation and the way the staff deals with wishes (addressed at the reception) or problems (e.g. a problem with water leakage in the toilet got immediately fixed by an experienced craftsmen after we told the room service about it and she had called her colleague). However, the hotel has been closed for 3 years due to Corona and the owner now plans to sell it. That's why they did not do a lot of promotion and had very few guests (<20? certainly not more than 50). And this had influence on the services, which were adapted (small breakfast buffet, reduces choice). Only the prices for drinks at the pool bar stayed at the original 5*-level

Mohammed

10.0

/10

Reviewed 140 week(s) ago

Expedia Group verified review

👍

Tariq

Leisure Family

2.0

/10

Reviewed 287 week(s) ago

Expedia Group verified review

Non cooperative staff. Toilet gutters were blocked. TV not working, no towels, toilets not cleaned. Do not recommend the place. Check in took one hour. No apology given either

Bhavesh

Friends and Family

2.0

/10

Reviewed 289 week(s) ago

Hotels.com verified review

The hotel staff didn't pickup any of my calls or emails on the day of arrival so that I could inform them I'll be 1 day late. On arrival I was told as I didn't turn up they gave away my room and also they were demanding payment.They were able to provide me a room but it was not part of the main complex. It seems to be a local apartment block. The bed was awful.

Verified traveler

Leisure with Friends

6.0

/10

Reviewed 289 week(s) ago

Expedia Group verified review

Location was great. However the facilities need a complete overhaul. Basic necessities such as iron, tissue were not available. It definitely is a 3 star facility and doesn’t merit a five star recognition .

Business

6.0

/10

Reviewed 289 week(s) ago

Expedia Group verified review

Check in was terribly slow. Although I booked superior rooms they gave me a standard room facing an apartment complex with no view, dark and dreary. Of course when I asked for a credit they just looked at me. The entire property is due for a remodel, very 1970s. They advertise wifi In the rooms but it’s only available in the lobby or pool area. On the upside the pool and bar was nice and close to the beach. Food at the Ala Carte Restaurant was good and a fun local band. The staff was great.

Pamela

Business

8.0

/10

Reviewed 292 week(s) ago

Hotels.com verified review

The location is great with the beach and nearby restaurants,and the staff are very friendly and helpful. The evening food in the restaurant is a buffet and to be avoided,and the food at the poolside is basic.It is the best and most expensive hotel in Gambia.A beer is nearly 4 times dearer than the bars outside.

Jay

Leisure Family

2.0

/10

Reviewed 292 week(s) ago

Expedia Group verified review

The property was in a very busy, tourist driven area, which is a plus in the sense of availability of shops, restaurants and transportation. However the staff in the hotel and the area were very apprehensive towards being hospitable to us. We were not allowed to pay with card transaction and urged to pull out cash, which we obliged. In addition to that when trying to explore the hotel grounds we were stopped, and questioned as to why we were on the hotel property and asked to provide identification and proof of booking at the hotel. It was extremely unsettling and unwelcoming, We checked out of the hotel afterwards as it no longer felt like a place of comfort, in addition to the wifi not working and the tv not working. The room was also not very clean, had a leak from the ceiling, and what appeared to be dried blood on the bathroom window curtain. I'm certain this hotel will be more than comforting for the average visitor however it was not remotely the kind of place i can stay in nor spend the nearly $230 per night.

robbie

Leisure with Friends

10.0

/10

Reviewed 293 week(s) ago

Expedia Group verified review

The gardens were excellent as was the access to the beach

Verified traveler

10.0

/10

Reviewed 321 week(s) ago

Hotels.com verified review

Carla

10.0

/10

Reviewed 333 week(s) ago

Hotels.com verified review

It was a great hotel and their food is fresh and fantanstic!

Verified traveler

Business

4.0

/10

Reviewed 335 week(s) ago

Expedia Group verified review

A very old 5 star hotel in dire need of renovation to catch up with other 5 star hotels.

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