Crowne Plaza ANTALYA by IHG

The bathroom flush was leaking and there were bed bugs i have pictures aswell

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Room was supposed to be a junior suit but totally neglected even basics wasn’t provided. Had to ask everyday for a cup as well as tea spoons. Staff wasn’t friendly, hotel was totally run down. We had stayed there before and I’m a member of IHG club. A total disappointment

I recently stayed here for 2 nights. While the location and amenities were decent, I found that the hotel didn't quite live up to its 5-star rating. Pros: - The breakfast was a highlight with a wide variety of options, which I really appreciated. - The hotel staff were generally friendly and accommodating. Cons: - The rooms and bathrooms were outdated, more in line with what you’d expect from a 3-star hotel. - The hair dryer in our room wasn’t working. After a technician came to check it, he claimed it was fine, but it stopped working again shortly after. I had to take a photo of the broken wire and show it to the reception to get it fixed properly. - The bathroom had several issues: mold and water damage on the door frame, an old tub with paint stains/scratches, and a sink and design that felt very outdated. - The room wasn’t what I expected from a 5-star hotel—more attention to maintenance and renovation is needed. In conclusion, while the location and breakfast were solid, the condition of the rooms and bathrooms really let the experience down. If you’re expecting a luxury experience, I would recommend looking for a place with more modern amenities and updated interiors

Maintenance of property is average not what you would expect in a Crown Plaza.

I was really disappointed with my experience at the Crowne Plaza Antalya. The staff attitude was unhelpful and at times quite dismissive — it felt like guests were more of an inconvenience than a priority. Service was slow, and basic requests took far too long to be addressed. The room itself was outdated, with worn furniture and a generally tired feel that didn’t match the photos online. It also wasn’t very tidy on arrival — dust in corners, marks on the walls, and the bathroom could have been cleaner. For a hotel carrying the Crowne Plaza name, I expected much better standards of service and maintenance. Unfortunately, this stay didn’t live up to expectations and I wouldn’t choose to stay here again

Staff are fantastic however it is a very out dated hotel with old furniture

Nice hotel near konyaalty beach, invlusive dinner good options

Great views and food on the rooftop, great staff and service.

Room 812 (Junior Suite) has everything a 4-star hotel should have. Nothing beyond that. Just the bare minimum. The room was spacious but mediocre. The bathroom had a very unpleasant smell, and one of the showers didn't work. The restaurant menu is limited, bland, oily, and overpriced. You're not allowed to bring in outside food. So you either eat their junk food or go out to eat. If you want a quiet place to sleep, this isn't the hotel for you, as there are bars across the street that play loud music until late at night. But if you don't mind the noise, it shouldn't be a problem. The morning reception is good and helpful. The evening reception is substandard and is like the reception of a 1-star hotel. One of them pretended not to understand English when he initially did, and the other (I forget his name) seemed stressed, frustrated, and trying to start an argument while trying to correct a poorly written bill. The payment system for room service, laundry, and the restaurant is 0-star, as they rush you through the bill and ask you to sign papers for paying with a card not requiring a pin. The same person correcting the bill told me that guests run away without paying and that I may not pay it later or "I might forget it,” which later he apologized for, saying it was just a joke. It's truly embarrassing. Please respect guests; they are not friends or acquaintances. The staff should conduct themselves professionally. The jokes you made can be not funny. Overall, my impression o

For 5 star hotel, the rooms were very dated. One of the room was in a very bad state, all the surfaces were covered in dust and mould in bathroom. Management were informed but nothing was done. Cleaning staff kept forgetting to replenish bathroom and tea mugs etc. A lot of training needed for most staff

Room 812 (Junior Suite Side sea View) has everything a 4-star hotel should have. Nothing beyond that. Just the bare minimum. In my opinion, room 812 was spacious but mediocre. The bathroom had a very unpleasant smell, and one of the showers didn't work. The restaurant menu is limited, bland, oily, and overpriced. You're not allowed to bring in outside food. So you either eat their junk food or go out to eat. If you want a quiet place to sleep, this isn't the hotel for you, as there are bars across the street that play loud music until late at night. But if you don't mind the noise, it shouldn't be a problem. The morning reception is good and helpful. The evening reception is substandard. Pretending not knowing English when initially they do, and the other (I forget his name) seemed stressed, frustrated, and trying to start an argument while trying to correct a poorly written bill. The payment system for room service, laundry, and the restaurant is 0-star, as they rush you through the bill and ask you to sign papers for paying with a card not requiring a pin. The same person correcting the bill told me that guests run away without paying and that I may not pay it later or "I might forget it,” which later he apologized for, saying it was just a joke. It's truly embarrassing. Please respect guests; they are not friends or acquaintances. The staff should conduct themselves professionally. The jokes you made can be not funny for some people. Overall, my impression of this hotel is

Hello, I have to say the location is

This hotel is nothing short of amazing. The building is beautiful, with great architecture. But the staff make the experience exceptional. Most employees of the hotel will go out of their way to make you feel welcomed, accommodated and assist you. Those who deserve a special highlight are Ozkan (hope I spelt that correctly) the Duty Manager, Ata, Efe, Taha, Canpolit and a gentleman who worked in the mornings and always wore black attire. I didn't catch his name, he made sure my coffee was perfect every morning. Other details, the beach is 5mins away, the spa facilities are lovely, breakfast and dinner were excellent. I could go on. The malls are a drive away though, if you want to shop properly. But taxis are reasonably priced. Although there were a few niggly issues that arose here and there, nothing to spoil the overall beauty of the holiday. Top marks are definitely deserved. Highly recommended. Thank you all again.

The Mountain View’s and the beach was the best aspect of the hotel. The hotel itself seemed a bit dated. My worst experience about the hotel was the heat upon entering the building. The heat hits you and there is no air conditioning in the foyer/reception. The AC was also not good in the room. I had to call for an engineer who replaced the filter but even then it wasn’t as cool as one would expect. Food was mediocre. It would have been nice if there was a buffet option and if dinner could be served beyond 9pm.

Crowne Plaza Antalya could have been an amazing hotel but the Architect and structural designers of the suites did terrible job, the bathroom and restrooms does not have extractors to take odors out of the bathrooms, windows has to be opened to allow fresh air to ever filthy bathrooms, very disappointing

Beach view

The place OK Since it was in such close proximity to Lara beach which was an absolute must visit. The pool was also nice but everything else seemed a bit outdated (the rooms, amenities etc) the pictures we saw before going are old and not an accurate representation but again for the location it was ok, a bit overpriced.

Otel personelinin akşam yemeğinde sadece gelen kalabalık uzakdoğu (çin) turist kafilesi ile ilgilendi. Yemek yememiz için bizi pis bir masaya oturttular. Servis kötüydü, yemekler kötüydü. Kimse ilgilenmedi. Sinekler havada uçuştu. Su servisi yapılmadı istememize rağmen.

Booked this hotel and had to cancel just 12 hours later due to a medical emergency. Despite the short time frame and extenuating circumstances, the hotel refused any refund or even partial credit. Zero flexibility, zero empathy, and unhelpful communication throughout. Disappointed and would not book here again—especially given how many other hotels in Turkey are far more understanding and responsive.