Mandarin Oriental, Bodrum

Excellent 5star hotel with excellent service and amazing stuff! Top notch!

Simply beautiful

Amazing

Everything was excellent however the prices of the restaurants in the hotel is expensive! The beach restaurant is way too overpriced. The menu is in euro however when we get the bill it’s in Turkish lira which makes us not know what’s the actual price due to the currency change.

The quality of the staff and dining options for this caliber hotel did not match expectations. 1. Inconsistent, some staff very inhospitable or unknowledgeable. Examples include waiters unable to explain items on the menu or make recommendations. General understanding of English not present. Hotel is more catered to Eastern visitors. Front desk manager told us our issues were ours to remediate with Expedia, bc the room didn't have 3 beds as stated. If MO didn't need Expedia customers they wouldn't advertise there, unacceptable 2. Quality of restaurants: Dishes will be minimum 50 euros, for basic fried half chicken breast with nothing else, or small glass of wine 26. Yet, you will still be dining with a paper napkin. If you are experienced with fine dining you will be completely underwhelmed. Breakfast buffet is good. 3. All about upselling. Everything is a sale opportunity. Activities, drinks, services. They will text you non-stop but completely transparent about only wanting to push sales. Don't fall for the lemoncello shots, usually a restaurant gives those as a courtesy digestiff.. not here, you can pay 24 euros each for those. 4. Prices are higher than advertised. We received price lists from our concierge. Upon checkout would be told the price was wrong, didn't include VAT etc. which happened at the Spa twice. Generally people there want to say they can pay for everything, but without the quality to back it. Go to Greece instead, the people are friendlier, food better.

My wife and I spent an amazing 5 days at Mandarin Oriental Bodrum. The facilities, location, and most of all, the hospitality and genuine care from the Mandarin team is top notch. Our ambassador (Mandarin’s interpretation of the butler service, but much less awkward and much cooler) Burak looked after us like royalty, always available on WhatsApp. Eda at reception was super helpful and friendly, recognising us from our earlier stay at Mandarin Dubai. The mixology team at Mandarin Bar invited us to a private cocktail class, and Tugba, Hakan and Furkan showed us how to make amazing espresso martinis and whiskey sours. The meals and drinks were amazing - although a bit on the pricier side, but the quality was impeccable. The breakfast spread included amazing Turkish delicacies as well as Continental offerings, and the team made sure we were properly fed! Custom orders were no problem, and Melih even prepared us a massive box of take away food for our flight home. Overall, we rate Mandarin Oriental hotels very highly, but Mandarin Oriental Bodrum is a class beyond all others we have experienced. Book it, you will not be disappointed!

Just beautiful and excellent service

The staff are great at this hotel, and we would like to make a special mention to Gul, Melih and also Fatima for their amazing personal service with a smile at breakfast, also to Metim at the Mandarin Bar. The breakfast at the hotel is pure indulgence you really feel pampered. Upon our arrival we were greeted with warm smiles, a welcome drink, and introduced to our personal concierge Burak, who was very pleasant and helpful. He instantly set up a WhatsApp chat and contacted us daily for any bookings or assistance we needed. The hotel is beautiful, immaculately cleaned and staff at hand as and when needed. We were a little disappointed to hear that both Hakkassan and Lucca restaurants were closed, as we were not made aware of this when we had booked our stay and we had hoped to celebrate a few special occasions there. There were many other good dining options including a steakhouse and sushi restaurant. We also found the outdoor pools were not heated sufficiently during some days but felt better on other days. A nuisance was the fairly consistent drilling and noise from a nearby property being demolished / constructed, which we were not informed about either when we booked our stay or even when we checked in at the hotel. Some goodwill gesture would have been welcome when you consider the nearby noise impact, some restaurants being closed, in the form of meal discounts, spa treatments or room upgrade? Overall an enjoyable stay, and would recommend the hotel.

Beautiful beach area , excellent staff very helpful tried to help with everything that was asked

Best place in bodrum

Pinar, our cleaner, was superb and so very sweet to our young child. What a phenomenal property and staff.

It was an excellent holiday. Thank you for the whole Mandarin Oriental Bodrum team.

Amazing view with ultra luxury amenities

was amazing service and hotel itself

I really appreciated my personal Ambassador Dalyan who did an amazing job taking care of all my requests, from booking spa appointment to finding my misplaced shades. Dalyan was very friendly, super responsive and very fast and organizing things for me.

ITS THE BEST OF BEST

Excellent resort hotel. The service and facilities were amazing.

Flawless. Staff, facilities, food, hygiene, service...

Amazing facilities and a grand stay!

Good hotel good weather good company👌❤️