Marmaray Hotel

Good location, the rest was terrible. Spent 3 nights, and there was no hot water during the whole period. the staff was keep repeating was going to solve the issue quickly. So we couldn`t use the SPA, which by the way is not included in any way in your stay. STAY AWAY

Amazing experience

Great location, friendly stuff and very good service .

Whan i came hotel they said no room then they give me a nother place hotel room absolutely garbage

Love the staff are so friendly great place but breakfast could be better

Unusual old-style decor and architecture. Slow elevator… Big breakfast buffet.

Well experienced staff and good condition. Much worth to stay there.

The stay at the hotel was pleasant but the staffs at the reception are glueless about everything, if we wanted some information about things around and tours they did not have a glue about it due to language barrier. All the attractions and bazaars are not within walking distance, we had to either get a taxi or the tram to get to it.

5 minute walk to the tram and metro station which Can take you anywhere in the city. Also 5 minute walk to yenkipi ferry boat where you can take a day trip to bursa. Plenty of choices for food within walking distance. Very clean and comfortable. If you are a family you can just pick a taxi outside the hotel to anywhere. All taxis use taximeter for fare which will be very cheap if you are a group.

good location good breakfast Good value of money no alcoholic hotel Big rooms

unprofessional hotel staff

It's the uglyest hotel in Istanbu, I will never ever go to that hotel, it's dirty and ugly, the staff are so mean and stubid, the room too small, it's totally different than pics, it's less than one star hotel, the matress was bad and very old, I couldn't sleep because tucks parking lot next to my window

The hotel is just rubbish. I don't understand how it is a 4 star hotel without a proper working shower, no adaptors in reception, no maps of the city (apart from those that you have to BUY for €2!!!) and NO iron even !! Every time we asked for something (including an iron) they told us to go and buy it from outside. The staff were so rude and unfriendly. The breakfast was HORRIBLE. If you are not into Turkish food then expect to eat bread and hard boiled eggs only. Even the juice and tea and coffee were machine made! There were no tea bags available in the hotel at all. It seemed like a hotel from hell. Do yourself a favour and DONT STAY THERE. It is genuinely rubbish. I have travelled a lot all over the world and never stayed anywhere worse than this.

hotel staff was not courteous and as I asked for a tea bag they wanted to charge for it,also Hammam mentioned in services was cold no hot water in jacuzzi tub and when asked they told us it was shock therapy which was actually a shock therapy for customer finally they over charged us although we paid hotels.com in full before we went to hotel.overall would not recommend to anyone unless you are desperate.

I arrived at the hotel between 2 and 3, upon checking in i was told that there was something wrong with my room and i would have to stay in another hotel for the night. I was taken down the street to another hotel (i can't remember the name). I was meeting freinds at the Marmaray Hotel so i came back afew times that day. I asked multiple times what was wrong with the room and i was just told that there was something wrong. The next morning i ate breakfast at the Marmaray and asked if i can move into my room at the Marmaray, i was told that i could. After i moved my bags into the room at the Marmaray i returned to the lobby and was told my the man working at the desk that there was a problem. He said that the room had not paid for the room and that he would give me an invoice and i could pay cash. I told him that i paid for everything through expedia and that he could contact them if there was a problem. luckily that was the last i heard about this. Other than that no issues.

Great choice! Gorgeous and very elegantly decorated 6th floor restaurant with a fantastic view of the ocean. Short walking distance to the tramway (train-station), buses, Grand Bazaar, local shops and restaurants.

An executive front facade. Looks nice. Check in very easy, allowed check in around 7 AM ( I arrived very early in Istanbul). Had my breakfast, and the room was ready. NOT noisy at all, even though close to a main road. Located in a back quiet street. Very close to all historic places. I walked most of the time. Tram was close by, and very easy to use (ask How?). I will go back there again. The Hotel staff were very helpful with my phone/camera chargers (had lost them before arrived). I asked and they arranged a driver to pick me up and drop me at the airport, cost was nominal, and the driver was friendly, the car was clean and well kept.

A case of you get what you pay for. Not a bad place. Pros: price, breakfast buffet, lovely top floor breakfast room; kept luggage for hours after check out, mini fridge in room; quite helpful in some regards Cons: a little bit of a walk to centre and attractions, not a whole lot of food options nearby; wireless was intermittant, no liquor options on site but little shops nearby have supplies; a bit noisy; English needs work.

It was our second time staying in Istanbul and we were kind of familiar with the area. The Marmaray Hotel is situated in the cargo area and it's very loud and noisy all the time. The staff was very nice and friendly, but the manager/owner is very pushy and rude. Please note,that there is no drinking water or tea/coffee pot in the room and if you'll ask for a hot water to make a tea or coffee, he will charge you - $4. Also, this hotel is little bit far from the all tourist attractions. I would not recommend this hotel.

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