Radisson Blu Hotel Istanbul Ottomare

Always stay in this hotel as the service is wonderful.special mention goes to Gurkan!

The bathroom door locked my wife in, the hotel is very expensive to purchase anything from. It’s fairly clean but not the greatest location of you want to travel into the city d

I booked this hotel based on the strong reputation of the Radisson Blu brand, but unfortunately my experience was very disappointing. This property is in desperate need of a full renovation and does not live up to the standards I would normally associate with the chain. At best, I would rate it a 2 star experience. The issues started with the facilities: • The bathrooms showed clear signs of neglect, with visible mould that made them feel unhygienic. • In the lobby, the roof was not just leaking momentarily—it appeared to be a long-standing flaw that the hotel had accepted as normal. For the four days I stayed, the problem remained, with water being collected in a plastic bucket that staff changed a couple of times. This is not what you expect from a so-called 5-star hotel. The service and dining experience were equally underwhelming: • Food service was extremely slow, with long waits even for simple orders. • Some of the meals we ordered appeared to have been made from leftovers, which was both disappointing and unappetising. • I also ordered a mojito, which turned out to be the worst I’ve ever had—poorly prepared and undrinkable. • To make matters worse, the reception staff were not hospitable and gave the impression that guests were an inconvenience rather than a priority. Overall, the hotel fell far below Radisson Blu’s reputation and what I would expect from a 5-star property. I would not recommend staying here

Breafast was good however the room’s AC was not functional and staff had to be told repeatedly to fix it. They came very late.

Overall, I rate this hotel 8.5 or 9.0 out of 10. Almost everything about this hotel is good or even amazing. Only a few items could be better or improved. I will mention those as following. Otherwise, I highly recommend this place for a good and relaxing stay. Since the hotel is close to a main street, if you open the room window, you hear the traffic other than the sound of waves of the Sea of Marmara. The rooms do not have ironing for cloths and you have to use their laundry services which are pretty expensive. The people who works at door and help guests with their luggages are barely capable to speak any languages other than Turkish. I thing it's better they can be trained for. In order to use the indoor swimming pool, it is mandatory to have swimming caps and they sell it for 5 euros each. I think if they have it free for each guest, that will be more convenient.

The front desk team is excellent. The? Service and cleanliness of the restaurant , however, leaves a lot to be desired. The tables and table cards were sticky with crumbs. The staff does not offer drinks or refills. I ate at the restaurant twice and once there was nobody to seat me.Although there seems to be quite a bit of stuff.They spend a lot of time talkink instead of serving the guests.

Ozan was very helpful at the reception desk. Enjoyed the pool area during the stay

Friendly and very professional staff.

Staff

Staff were great. Location worked for us being a bit further out of the main city centre. Property itself not 5 star, our room in particular very dated.

All in all was good

Great business hotel.

This was one of the worst hotels I’ve been in. The room was full of dust and we had ants in our room. The staff were not friendly at all, in fact the ones at reception had a bit of an attitude. We expected this hotel to be a nice place where we can relax and sit near the pool but it wasn’t as nice as the pictures, the pool is barely used. I wouldn’t recommend this hotel to anyone.

People smoking in many areas of the hotel and a lot of noise at night, they slam doors and don't let you rest

Love the location, room, facilities, food, and people.

Was wonderful

Very run down place,

The Staff was welcoming, and the room was very clean

First experience of Istanbul and we wanted to be in the city but also out of the husstle bustle, as we had young children. The hotel was fantastic, with great facilities and super helpful staff. We we there during the earthquake which was an experience initself. The panic was real, and during the evacuation the hotel staff went all out in making us as comfortable as possible regardless of their own situation - truly selfless care for their customers. Rim and Resul in particular were superb, and Gurkan, Buse and Sezer were also great. Even the kitchen staff were constantly watching out for us and out girls. Can't thank them enough.