Samir Deluxe Hotel

Probably one of the worst place i've ever been to! Staff is really condescending, they gave us a room that is not what we should have had! I booked a luxury king size and we've been given a double bed in a very small room! The air condition is just.... not working! In the first room, then in the other room for the second night it was the same. Bathroom was dirty and barely working. Fridge was not working in the first room. My advice for the hotel: please improve your standards, this is really subpar! Or remove ''deluxe'' from the name... My advice for tourists: leave this place for locals and find a better place, you want to keep a good memory of Istanbul !!

The location of the hotel is great – close to many attractions and public transport options. You can easily find everything you need nearby, including good food and shops. However, the hotel has no parking, and during the day it's very difficult to even briefly stop with a car in front of the hotel just to drop off luggage. The reception was fair and professional, and all the staff were very kind and helpful. The room itself was extremely small. We requested a double bed but received two single beds, which we had to push together ourselves. Cleanliness could definitely be improved. The bathroom was in poor condition – the shower cabin leaked water all over the place, and after showering we couldn’t dry the floor without soaking all the towels. The hotel has potential due to its location and friendly staff, but room quality and maintenance need attention.

The Holetel is clean, breakfast is ok, most of the employees are good, there was only one who kept talking in her own language inside the elevator, saying that the hand gel we were using was smelly, I thought it was rude and complained at the entrance desk, they apologized and said they would talk to her. But if I went back there I would stay there .

Close to metro , Tram, restuarants. Walkng distance to one of gates of grand baazar. Overall, clean , freindly staff . Mr Sehmus Masa, concierge was helpful with instructions and arranging airport raxi. Slightly dated building but very close to amenities and good value for money in Sultanmet

Excellent hotel

Good location, friendly staff on reception who are English speaking. Room comfortable but basic . Not tea of coffee facilities.

A very nice and comfortable hotel with a substantial breakfast area on the fifth floor. Cleanliness and hygiene standards are excellent. The hotel is situated just opposite the University and a short walk from two Metro stations, very conveniently located. In my opinion an evening dinner option at the hotel would be a nice touch, otherwise we had a very nice experience.

Please be aware this is not a 4 star hotel but only 1 or at max 2 star hotel. Stay away.

No taxi from airport even though one was booked No tea or coffee facilities in room no sink plug in bathroom meant using loads of water which is a waste

Close to tram and metro station, good restaurant near by at 50m, breakfast so and so, bad coffee (in the land of turkish coffee the breakfast coffee was instant). Good location for shopping travellers. One tram station (10-15 min by foot) away from airport shuttle station (Havaist).

It was no hot water at night and room was not very clean very old style room as well I wouldn’t stay again in that hotel.

we enjoyed our stay there. Staff was helpful and welcoming. The bathroom of the room we stayed in, need updating and need a thorough clean as mold and dirt can be seen inside the washing basin and underneath the mirror. Shower glass door needs attention.

Nice

Friendly staff, always there to help. Great location close to a lots of amenities.

I would definitely recommend this hotel for people who want a comfortable stay without spending too much on a hotel! It’s great for couples or a small family, and the breakfast is great! The staff are friendly and also very helpful! I hope to come again this year or next year!

Good place for en-gross business, near Grand Bazaar (1 tram station only) and near Metro station. Late check-out is a hoax. They advertise it, they agree upon it at check-in, then they cancel the late check-out agreement. (BTW. late check-out is only one hour more: from 12:00 to 13:00) . Breakfast ok but stuff grumpy and nervous.

Nice clean family hotel, breakfast could be an improvement. Staff English is okay. Air conditioning is good in the room, no complimentary water, WiFi connection is also very good.

Had a great time in Istanbul. The reception staff very polite and helpful giving advice what to see and how to get to places. The only thing I can say is breakfast buffet in morning was a huge let down. No pastries or fresh juice or very little variety of food available . Morning buffet staff never smile or say good morning. But apart from that a lovely experience and we made plenty of memories!

staff were friendly, room very clean , breakfast was great. the location of the hotel is just 2 min from Istanbul university metro station

Good hotel, not bat at all. best location.