Imperial Heights Hotel, Entebbe

Hotels
7.8
/10
Pleasant
81 reviews

What Guests Say About Their Stay

Bruno Alexandre
10.0
/ 10
Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing
Daniel Liling
10.0
/ 10
Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Daniel Liling
10.0
/ 10
Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
In the Area
See Map
Plot 13, Church Road, Central Ward, Division A, Entebbe, Uganda, 4352000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Imperial Heights Hotel, Entebbe is located in area / city Central Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Imperial Heights Hotel, Entebbe

Plot 13, Church Road, Central Ward, Division A, Entebbe, Uganda, 4352000
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Location


Imperial Heights Hotel, Entebbe is located in area / city Central Ward.

About Imperial Heights Hotel, Entebbe

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Imperial Heights Hotel, Entebbe exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Imperial Heights Hotel, Entebbe.

All facilities in Imperial Heights Hotel, Entebbe

Others Imperial Heights Hotel, Entebbe
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Barbecue
  • Health club
  • Garden
  • Spa
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Business Facilities

  • Meeting facilities
  • Conference center
  • Business center

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Bar

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Imperial Heights Hotel, Entebbe

Important Note
  • Airport shuttle fee: USD 10 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at Imperial Heights Hotel, Entebbe
33
Number of floors in Imperial Heights Hotel, Entebbe
3
Another facilities in Imperial Heights Hotel, Entebbe
Beach umbrella, Outdoor pool, Barbecue, Health club, Garden

Frequently asked question in Imperial Heights Hotel, Entebbe

What are available facilities at Imperial Heights Hotel, Entebbe?
There are top facilites at Imperial Heights Hotel, Entebbe such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Imperial Heights Hotel, Entebbe?
The standard check-in time at Imperial Heights Hotel, Entebbe is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Imperial Heights Hotel, Entebbe
Imperial Heights Hotel, Entebbe has a 4.0-star rating.
How many floors does Imperial Heights Hotel, Entebbe have?
Imperial Heights Hotel, Entebbe has 3.
How many rooms are available at Imperial Heights Hotel, Entebbe
Imperial Heights Hotel, Entebbe has 33.
See All

More Reviews from Other Guests in Imperial Heights Hotel, Entebbe

7.8
Pleasant
From 81 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Imperial Heights Hotel, Entebbe

Number of reviews per page
20
40
Top reviews
Kigen
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was very old and not well maintained. Nothing like what we saw online. The food was really bad - we had to eat outside and the rooms were not comfortable at all
Shadrack Yaw
icon-Leisure
Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Just an okay property but not really bad for the price
Wim
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The pictures of the website, looks far more better the real state the premises are situated in.
Shadrack Yaw
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Not as good as the pictures but it’s manageably okay
lee
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

..
Daniel Liling
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall.
FARUK
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good
Bruno Alexandre
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing
PETER
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff were very friendly, helpful and professional. The gym needs major improvement
John
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Loretta
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it
Read More
Daniel Liling
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Daniel Liling
icon-Leisure
Leisure
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
UMAR
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

My card was overcharged
Michael
icon-Business
Business
10.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

Great
Ian
8.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Tiong
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Jennifer
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
suzanne n
icon-Business
Business
8.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Liked staff availability, friendliness and professionalism
Carlton
icon-Business
Business
4.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Imperial Heights Hotel, Entebbe

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 81 reviews
Cleanliness

8.4

Room Comfort

8.2

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Heights Hotel, Entebbe

Number of reviews per page
20
40
Top reviews
Kigen
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was very old and not well maintained. Nothing like what we saw online. The food was really bad - we had to eat outside and the rooms were not comfortable at all
Shadrack Yaw
icon-Leisure
Leisure
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Just an okay property but not really bad for the price
Wim
icon-Leisure
Leisure
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The pictures of the website, looks far more better the real state the premises are situated in.
Shadrack Yaw
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Not as good as the pictures but it’s manageably okay
lee
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

..
Daniel Liling
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Always excellent/polite friendly staff, who are happy to help with everything and goes above and beyond to make sure you have a very happy stay. I will highly recommend this establishment for any one travelling through Entebbe. Also only just 10mins drive to airport and 5minutes walk to shopping mall.
FARUK
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Good
Bruno Alexandre
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Very good value for money. The reception staff was kind enough to wait for me until 3am because of my extremely delayed flight. Room was very clean with all the toiletries I required during my stay. Bed was gigantic, loved it. Breakfast staff was very attentive too, breakfast choice was okay. Pool was very refreshing
PETER
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Staff were very friendly, helpful and professional. The gym needs major improvement
John
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

The grounds were nice with trees and vegetation. The place needs a renovation. The carpets need cleaning or better yet put tiles. The pool needs cleaning. The gym is defunct. The staff was nice.
Loretta
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

So the walls all need to be painted , locks don’t work. Rugs (pieces laid together ) and furniture all full of stains and nasty. Outdoor furniture full of bird poop. Rooftop bar is a joke. Breakfast was not good . No hot water in the shower . This was one of the worst stays of my life . The photos they have advertised is a lie . The exterior is pretty . That’s it
Read More
Daniel Liling
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Great hospitality, staff absolutely fantastic, friendly, helpful and always goes beyond to ensure you have a pleasant stay. All the staff, from security etc. Fantastic. I will highly recommend this place.
Daniel Liling
icon-Leisure
Leisure
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Everything was excellent. Friendly helpful staff. The food is good, and beautiful and clean facilities all around.
UMAR
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

My card was overcharged
Michael
icon-Business
Business
10.0
/10
Reviewed 210 week(s) ago

Hotels.com verified review

Great
Ian
8.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Very nice, helpful staff. Some facilities ate a bit 'tired' and need updating.
Tiong
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 214 week(s) ago

Expedia Group verified review

Very expensive for the price that we paid: $100/night on average. The food service was terrible - took forever (2-3 hrs) for your food to come out. The room is big but NOT comfy at all. AC was not cold and I don't have hot water in my room. Plus no free airport transport. Definitely Not a Four Star hotel. May 2.5 star.
Jennifer
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

It was a lovely stay while in Entebbe. The grounds are lush & beautiful. I enjoyed some quiet time poolside. The Buffet breakfast was very good with a nice variety of different foods daily. Staff was wonderful. The rooms are very spacious & clean.
suzanne n
icon-Business
Business
8.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Liked staff availability, friendliness and professionalism
Carlton
icon-Business
Business
4.0
/10
Reviewed 241 week(s) ago

Hotels.com verified review

The web photos are deceiving. The hotel is very outdated. However, the staff is very friendly and professional.
Number of reviews per page
20
40