Rixos Premium Dubai JBR

The room was perfect and the noise that we’ve heard complaints of on recent reviews wasn’t bad at all. The turquoise restaurant had everything you could imagine and was lovely. The food was delicious the staff were very attentive too. If you get chance then definitely Visit the spa. We enjoyed the hammas Turkish treatment for 2 and was thoroughly enjoyable.

Perfect hotel

Incredible stay, fantastic location and great pool right on the beach. Perfect layover on our way to London from Australia.

I’ve stayed at several Rixos hotels before because I know the brand stands for quality, but unfortunately, this one was really disappointing and didn’t live up to the standard I’ve come to expect. Here’s why we felt let down: 1. The facilities were poor. The beach was packed with sun beds, leaving no space for kids to play. On top of that, the beds were crammed so close, it was hard move around. This was a joke of beach! 2. The room quality just wasn’t up to scratch. There were dodgy sockets, broken latches on the bathroom and main doors, and a sink that smelled because dirt kept getting stuck in the funnel. No air extractors in the bathroom, scratched windows, stained sofas, poor signage and the list goes on. 3. No full board or soft drinks included! Compared to other Rixos hotels I’ve stayed at, this one was more expensive, yet didn’t include basic things like full board, drinks, or even snack bars. 4. Some staff seemed down or unmotivated. Many came across as if they were just pretending to be nice. 5. They had loud music playing all day in the swimming pool area. Next door hotel also had music until 2am! The list can go on!! Honestly, the whole experience felt more like a 3 star hotel, which is such a shame for a brand like Rixos. We also stayed at the Palm Atlantis, which thankfully made the holiday better! If you want to see how it should be done, Rixos Premium Magawish in Hurghada is a perfect example. Amazing service, beautiful rooms, and a real VIP feel.

THE STAFF WERE VERY GOOD

Just Awesome!!!

Very good hotel and food

In the middle of everything, over crowded and loud

There was a Burgatti and a single-seater Ferrari in the foyer!! Beautiful rooms and main areas. Staff was less than friendly with me and my husband (people of colour) but it was still quite an enjoyable time!

Perfectttt, absolutely perfect when travelling with kids

Wonderful hotel in great area, good for transport connections. Food was wonderful with a fantastic choice

Great customer service , rooms and food. Only issue was loud music and noise from the hotel next door and the Rixos pool music doesn’t have to be as loud - but we loved our stay and our holiday overall

Amazing location on JBR, great choice of restaurant in and around hotel. The staff couldn’t do enough for you from the poolside staff/waiters to room service and housekeeping. Highly recommend

great location near shops . beach and hreat food

Excellent hotel Excellent location. Excellent staff

Good hotel on JBR beach.

Beautiful hotel in every way. Trendy rooms with great views. Breakfast and dinner buffets were excellent. Professional and friendly staff. The hotel is located in a touristy area. Very pleasant to walk around when the weather is good. Highly recommend!

Best location.Nice and clean rooms.

Great hotel, very clean, staff is on top of everything! Amazing breakfast! Totally recommend!

Very good overall as a hotel, solid location, lots of amenties!