Baymont by Wyndham Fort Myers Airport

I requested the 4th floor with a king size bed. When I got there I was told they were under renovation. I opted for a second floor room. No king size beds available. They were painting during my stay. Elevator broken hot tub broken phone in room out of service shower without handrail. Hotel not clean. Horrible experience. I was there on vacation for a week. Horrible experience.

Gal that checked us in at 4:00 a.m. was awesome. Even called me at midnite to see if we wanted her to cancel room, but we were delayed at airport. She had keys ready when we arrived. Room- SHower curtain broken, upside down with zip ties on each end. Reported in a.m. and was lied to that maintenance would be called right away to replace. Room was not cleaned while out first day. SEcond day, no towels left in room. Checked out day early because Mariott next door was A++++

Looking at the pictures, you could see there was mold all over the ceiling, smoke alarm, and bathtub. Rust on the lamps and the metal ring around the drain had a big chip it in where my young child could cut her foot or other part of her body, if she was taking a bath. The pool area had dirty towels, plastic coverings, and garbage lying around. Hot tub didn’t work and was full of garbage. Elevator didn’t work. I asked for a refund and she said I should receive it on my credit card in a couple days. It’s been a week and I have not received a credit. I called the manager and he says 10 days, still nothing. I will be calling the Better Business Bureau tomorrow.

This property is in dire need of a refurbishment. The first indication was the non working elevator. I was asked if a 2nd floor room was ok even though the elevator was out of service

Breakfast lady not so friendly

Good place for the value...good breakffast

awesome

Upon my trying to check in early,the desk clerk was extremely unprofessional. The room had a musty smell which necessitated me going out to buy deodorizing spray. No complaints though as I was able to manage my stay accordingly.

Great greeting and feel like home

I’m writing to express my dissatisfaction with a recent experience I had with Baymont by Wyndham Fort Myers Airport. I visited your Baymont by Wyndham Fort Myers Airport, and unfortunately, I found the environment to be unsafe, prompting me to leave for my well-being. To my disappointment, I was informed that my points would not be refunded, despite the circumstances that led to my departure. This situation has been incredibly frustrating, especially as I do not understand how a 3-star rating could be justified given the conditions I encountered. I had high expectations, but this experience has left me questioning the integrity of your services. I kindly request a review of this matter, and I would appreciate it if you could reconsider the decision regarding my points. Thank you for your attention to this issue. I look forward to your response and hope we can come to a resolution.

The beds are very comfortable but the maintenance is very poor. Just make sure that you're ready for either cold shower or low pressure water shower and it's going to need a paint job

We booked this hotel to be close to the airport, we were only spending 3-4 hours there before leaving for an early flight. For something affiliated with Wyndham Hotels and costing a total of $178 a night we expected a lot better. The lobby was dirty with some equipment stacked in the entrance. The vending machine had a lizard under it and the sheetrock behind it had a hole and was cracked and falling off the wall. The front desk did not have change for the machine, so across the street to the Circle K we went to get water and a snack. The hall leading to our first-floor room was filthy, and the walls were patched but needed paint. The door to our room was battered, and the doorknob was rusty and pitted. The room had a musty smell, and you could hear cars racing outside all night. I tried closing the curtains the best I could, but the exterior lighting still came through. The single upholstered chair had a large stain on it. We piled everything on the desk because it seemed like the only clean surface available. There was black mold in the shower, the tub faucet would not shut off. My husband had to strong-arm it to shut it off, then it just dripped. We had 1 washcloth,1 hand towel, and 1 tiny bar of soap to share between the sink and the shower. The bathroom door was sticky. The bed was ok, but we couldn't sleep. The pillows were tiny, like half-sized, and the AC was noisy, but it still didn't drown out the street noise. Should have slept at the airport. It was bad!

The bathroom tub had dark spots around the caulked edges that appear to be mold or mildew. The bed sheet has a spot on it. The paint on the door, handles, and in the bathroom was peeling. The room was stocked with 2 bath towels, 1 hand towel, and 1 wash cloth. The girl checking us in was playing a game on her phone while checking me in.

The property has not been kept up. Doors have major paint issues, shower area moldy, large rips in the window treatments. The staff was very nice, breakfast was typical, but the maintenace of the property is awful.

This property is in need of a major renovation. The hot tub was empty and full of garbage. Pool and pool area was filthy. Mold in rooms. Staff was not friendly at all. The only thing good about this hotel is that it’s close to the airport.

Very run down property. The shower curtain rod was broken and hanging down. When we checked in, there was no toilet paper. There weren’t even toilet paper holders. The security door nearest our room didn't work, so no building security at night. Staff was great, but I wouldn’t recommend this to anyone.

Everything was broken in the room drapes, shower controls, sink controls, burnt out and for the money they should make the beds and empty the waste basket daily. Questionable on breakfast / run out of foods.

The hotel is in need of renovating, our room had a horrible tub . Rooms need to have coffee makers in them. Change up the breakfast for people staying longer than a day, not to good. Pool area very messy, hot tub still needing repair. Probably will not stay her again.

Very clean, friendly and well located

This was by far the absolute worst place I have ever stayed. I’m not a person who stays at the Ritz, so I’m not a ridiculously picky person, but we were booked for 6 nights and stayed one (unfortunately). Everything was worn, torn, broken, chipping, peeling …. Just ICK!!!! Room was musty, light bulbs missing, drawers unusable, then to make it even worse, the hot water pressure was so bad that we couldn’t shower. I went down to the desk and told the girl that there was absolutely no way we were staying! We walked across the street to a different venue and they were super accommodating. We should have just demanded a refund for the full 6 nights and moved, but we stayed the one night (one night too long). They refunded us the other 5 without issue. I luckily had a Covid mAsk in my suitcase and slept with it on because the room was so “moldy” smelling. Could not leave soon enough the next morning. Breakfast was mediocre. Wish I could take a picture of the “smelll” for this review. OMG … do NOT stay here.