Best Western Plus Orange County

The room was clean and smelled fresh. The house keeping does a great job Dailey.

The thing that I noticed is that the sheets were so worn they seemed like flannel sheets. Front desk changed my room but said a lot of workers stay there so that could be reason for the worn sheets. The second room sheets were not as bad.

We stayed for three nights. Checking in went smooth. We get into the room and the strong moldy, awful smell hit us immediately. We drove several hours, we just wanted to sleep. Step into the shower and the ceiling and all around the bathroom was full of mold. I purchased two different odor absorbers, Odoban and Ozone. It didn't help at all, then it rained and made it almost unbearable. The ac barley worked and struggled to cool, so add heat and smell, not a good combination. We had to use the same towels till the last night. We asked for more and they complained. They said housekeeping has to do that and keep up with it. We told them we asked for a room cleaning twice and didn't receive it either time. We had to take our hang up clothes back to our vehicle, due to the smell of the room sticking to everything we had in there. When we put our bags in the car, we had to ride 7 hours with that horrible odor filling it. I am home and I am having to wash, pillows and clothes we didn't even wear. I realize this is not a 4 star hotel, but no business should smell like that or be filled with mold. It was the worst stay my family has had in a long time. We will never use this hotel again. I most certainty do not reccomend. You may ask why we didn't ask for another room, well while they were cleaning, we walked in three different ones, mold and smell in each. What was the point? If mold and a putrid smell doesn't bother you, by all means, book it!!

The hotel is decent but the hotel staff at night was less than helpful.

As a result of language barrier, it was difficult understanding the clerks to what they were saying after asking questions. In addition, I feel the night young female clerk should have been more knowledgeable of eateries near by. Example: I asked where and if they had a Jack-N-the Box near by and I was told no. She too said there wasn't one. However, there was one that I found just up the main street, about 3/4 of a mile from the Best Western. In essense, she could have googled as I did , confirming one existed. In other words, I feel she could have assisted in finding one by any means Vs. saying no to my inquirey. In addition, while getting ready , I put out the D.N.D. sign for no more than 15 or less minutes and then removed. However, around 3 p.m. , some 7 hours later, housekeeping had yet to see the D.N.D. hanger sign had been removed and I had to ask the female clerk to have my bed made and she did kindly. Otherwise, I liked the Best Western overall.

Close to I 10, clean & tidy

Friendly staff

Nice hotel

Manager very friendly. Was able to answer questions

Well we will start that I checked in early. Dropped off about 75 dollars worth of sea food and left. Came later and the drain didnt work on the tub. Then next morning ate a couple bites of my seafood nor thinking. Then grab a dri k out of the fridge that was hot. Why are the frigerators not plugged in. I lost all that food and my tamales that rogether after eating some before, cost like 100 bucks. So no I am not happy with this place. I should have got a cheap motel. It woild have been just the same maybe better.

Good

The common areas were nice. The breakfast was nice. But room 114 had major issues in the bathroom. The door was damaged and wouldn’t shut. The bath tub stopper did not work. Several cracks in tub and sink.

Good place to stay.

Nothing unique. Didnt like dark area by smokers pit for safrty reasons.

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Hotel was a little run down and my room was very damp and had a bit of a mildew smell. They put the AC unit into dry mode and it helped a bit but still had the smell. The room was not very quiet, large gaps under the door to the adjoining room and it into the hall. I could hear every word my neighbor said. On the positive, the bed was comfortable.

Independently owned by a nice family. They and their workers keep the place well cleaned on a daily basis. Small hotel. Two floors. Great place to stay if you need to find a quick place to lay your head while you’re traveling off of I-10.

Pool was green, lots of bugs and tv went in and out.

Great place to stay with your family !!

Room a little musty smelling