BLU-Tique, Akron, a Tribute Portfolio Hotel

Staff was kind but our room was very warm and we weren’t allowed to adjust the temp. We were told by staff that it will cool down when the sun goes down. It made for an uncomfortable evening.

When my son and I arrived at the property, the temperature in the room was 77° in mid June and the room was extremely hot and humid. Under the Americans With Disabilities Act, by law, all public facilities must provide reasonable accommodations. I am disabled and I use supplemental oxygen. Enclosed hot rooms further adversely impact my ability to breathe. So I require a room with air conditioning. I immediately notified the front desk and also stated that there were no sheets, blankets or pillows on the sofa bed. When I returned to the room six hours later, the temperature had increased to 78°. A member of the staff told me that several rooms on the property were having air-conditioning problems. This should’ve been disclosed to me upon check-in. When I asked if she could send someone to my room to correct the issue, she alleged that the hotel did not have access to a mechanic and refused to move me to another room nor did she offer to contact another hotel to see if other hotels had a room available with air-conditioning. Around midnight, she brought an ineffective fan, one sheet and a blanket but no pillows. Upon checkout, I asked for a refund. I was told that I would receive reward points as well as a telephone call from the manager, Frank Nigaglioni on Monday to discuss. Meanwhile, staff also failed to call me back to retrieve an Arizona State Sweatshirt, shorts and shoes so I sent an email with all my concerns. I’ve received neither a refund nor returned phone calls.

Cool hotel with great service.

An older building with a boutique style stay

Only problem was lap. The elevator broke down, had to carry my luggage down when I left, and the restaurant was not available.

Love this property!

Friendly staff and very clean and affordable

The walk-in shower was amazing and spacious

I never do reviews but I just need to brag about this place. Not only was it beautiful & classy, it was the cleanest place I have ever stayed. The mattress was pure heaven, we slept like babies. We definitely will choose this place whenever we stay in Akron ❤️

Curbside parking when you checked in and staff was nice

Not only were the hotel staff extremely helpful and knowledgeable and friendly, but the next morning when we went to the Hotel restaurant our waitress, Latoya, and the gentleman that Cooked our food, Chris, we're not only friendly and informative and just super fun but the two of them made our next morning brunch really amazing. The chicken and waffles that Chris made weren't just delicious they were one of the best brunches I've ever had and that is mind-boggling for a hotel restaurant & I left Latoya a tip that was as much as our breakfast because she earned it. Fantastic service fantastic food and a really cool hotel. We will definitely be back for all of the above reasons. Five star stay five star room five star shower, five star service and five star food. Without a doubt highly recommended.

Lock 15 was great

Beautiful revamp of old office building. Kept the character of the old and brought in modern touches. Staff friendly, bartender very personable and friendly. Would highly recommend and will stay there again.

Downtown hotel with a modern interior, a stylish and trendy place to stay. This hotel features chic decor, contemporary furnishings, and a cool, laid-back atmosphere. On-site bar and restaurant with live music that served up creative, modern cuisine. Sophisticated style, impeccable service, and prime location in the heart of downtown.

This was our first, but definitely not last, time staying here. The hotel was beautiful and all of the staff was great!! The highlight of our stay was the young man playing piano in the bar area. We sat for a couple of hours listening to him and he was absolutely amazing!! We will definitely be back!

I enjoyed my stay. Staff was really nice and the rooms were clean and spacious!

The rooms were very nice and the hotel restaurant was also amazing! I will be returning lol!

This hotel was beautiful! We walked to local restaurants/ bars and the Civic Theater for a performance. The staff were polite and helpful. Will definitely be back!!

The staff was professional and extremely courteous!

Great stay!