citizenM Chicago Downtown

Hotels
9.2
/10
Exceptional
2,658 reviews

What Guests Say About Their Stay

Mandy
10.0
/ 10
I absolutely LOVE the property! It’s in the middle of everything. Breakfast at 6 am delicious lattes with an eclectic artistic atmosphere! I would live there if I could…
Kathleen
10.0
/ 10
The staff here is SO friendly and helpful, especially the front desk staff. They really made the hotel feel so welcoming.
John
10.0
/ 10
My stay was great. Location is perfect. Area wax very clean. Felt safe walking around. Staff was super friendly. Enjoyed my visit.
In the Area
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80 East Wacker Place, Chicago, Cook County, Illinois, United States, 60601

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
citizenM Chicago Downtown is a hotel in a good neighborhood, which is located at Chicago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around citizenM Chicago Downtown

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80 East Wacker Place, Chicago, Cook County, Illinois, United States, 60601
Others citizenM Chicago Downtown
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Discover More About citizenM Chicago Downtown

Location


citizenM Chicago Downtown is a hotel in a good neighborhood, which is located at Chicago.

About citizenM Chicago Downtown

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from citizenM Chicago Downtown exclusively for you.

citizenM Chicago Downtown is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at citizenM Chicago Downtown.

All facilities in citizenM Chicago Downtown

Others citizenM Chicago Downtown
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in citizenM Chicago Downtown

Important Note
  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • This property uses wind and solar energy, plus eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at citizenM Chicago Downtown
280
Number of floors in citizenM Chicago Downtown
10
Another facilities in citizenM Chicago Downtown
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in citizenM Chicago Downtown

What are available facilities at citizenM Chicago Downtown?
There are top facilites at citizenM Chicago Downtown such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at citizenM Chicago Downtown?
The standard check-in time at citizenM Chicago Downtown is starting from From 14:00 while the latest check-out time is at Before 11:00
Does citizenM Chicago Downtown provide breakfast?
Yes, citizenM Chicago Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in citizenM Chicago Downtown

Traveloka (1)
Other sources (2,657)
9.2
Exceptional
From 2,657 reviews
Cleanliness

9.6

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews citizenM Chicago Downtown

Number of reviews per page
20
40
Top reviews
Mandy
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I absolutely LOVE the property! It’s in the middle of everything. Breakfast at 6 am delicious lattes with an eclectic artistic atmosphere! I would live there if I could…
Michael
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Ight I liked it colorful good for pictures
Virginia
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room wouldn't cool down below 70 degrees so I barely slept. Our room also smelled very musty which I am guessing is from lack of air flow or cooling in there.
Jasmine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I loved everything about this hotel
Brad
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room cleaning options were confusing and hard to navigate at first. Small garage can in room made it hard without daily service.
MARIA ISABEL
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, close to riverwalk and public transit. There are lots of walkable places to eat. 4 stars for overall rating because of the room size. The room was slightly too small for me and my husband. Would have liked some more space to sit and eat or watch TV. You'd have to hop into bed to watch TV.
Tameka
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s a beautiful property with excellent staff.
philip
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved everything about the hotel. So cool!
Kathleen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff here is SO friendly and helpful, especially the front desk staff. They really made the hotel feel so welcoming.
Jackie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Best location! Staff was great room was very clean.
John
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My stay was great. Location is perfect. Area wax very clean. Felt safe walking around. Staff was super friendly. Enjoyed my visit.
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location, close to the Loop and attractions
Katia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

10/10 experience. Can't wait to come back!
Jamie
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

interesting hotel but lacks comfort. The fan did not work in the room. The bed is as hard as a rock. Shower leaks water everywhere. Room needs an ipad to function. In the bar area the staff is rude.
Elfren
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing spot. Loved the decorations. Staff were so friendly. The rooms are tiny but it was all we needed for our stay. The hotel even had a comedy show in the lobby while we were there.
Quentin
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing hotel, super solid for your next business or pleasure trip by highly recommend it
Sarah
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great common areas. Very tiny rooms but if you don’t plan on being in the room much the rest of the place is worth it. Great breakfast options, limited food rest of day.
Denise
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved how nice and helpful the staff was. Very clean and near by everything.
Steven
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Extraordinary experience ! Extra Comfortable, amazing vibe and solid 8 out 10 overall food and drinks. Don’t forgot to hit the 5 star gym that’s open 24/7 so no excuses and hangout on the terrace to enjoy the sky line or just people watch! Can’t wait until our next visit because we have found our spot in the city! Thank you all
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kristine
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay in a charming place. Walkable to many sites of interest.
Number of reviews per page
20
40

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Others 4 citizenM Chicago Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.