citizenM Chicago Downtown

9.2
/10
Exceptional
2,657 reviews

What Guests Say About Their Stay

Brian
10.0
/ 10
The staff was excellent and the atmosphere was great as well. The only thing that was disappointing was the size of the room.
John
10.0
/ 10
Plenty of Lobby to Work, Meet, Relax. The Bar and Food Menu are Great & Open Late. Perfect and Reasonably Priced if you need a Hotel for just Sleeping.
Luke
10.0
/ 10
The citizen M chicago has a very strong aesthetic making the the entire hotel itself feel like an attraction. The rooms have many cool features (lighting, automatic blinds, connected tv) utilizing tech all controlled by an iPad in the room which really made the experience feel modern. The lobby staff were also very friendly and inviting.
In the Area
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80 East Wacker Place, Chicago, Cook County, Illinois, United States, 60601

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
citizenM Chicago Downtown is a hotel in a good neighborhood, which is located at Chicago. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around citizenM Chicago Downtown

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80 East Wacker Place, Chicago, Cook County, Illinois, United States, 60601
Others citizenM Chicago Downtown
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Discover More About citizenM Chicago Downtown

Location


citizenM Chicago Downtown is a hotel in a good neighborhood, which is located at Chicago.

About citizenM Chicago Downtown

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from citizenM Chicago Downtown exclusively for you.

citizenM Chicago Downtown is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at citizenM Chicago Downtown.

All facilities in citizenM Chicago Downtown

Others citizenM Chicago Downtown
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in citizenM Chicago Downtown

Important Note
  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • This property uses wind and solar energy, plus eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at citizenM Chicago Downtown
280
Number of floors in citizenM Chicago Downtown
10
Another facilities in citizenM Chicago Downtown
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in citizenM Chicago Downtown

What are available facilities at citizenM Chicago Downtown?
There are top facilites at citizenM Chicago Downtown such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at citizenM Chicago Downtown?
The standard check-in time at citizenM Chicago Downtown is starting from From 14:00 while the latest check-out time is at Before 11:00
Does citizenM Chicago Downtown provide breakfast?
Yes, citizenM Chicago Downtown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in citizenM Chicago Downtown

Traveloka (1)
Other sources (2,657)
9.2
Exceptional
From 2,657 reviews
Cleanliness

9.6

Room Comfort

8.8

Service and Facilites

9.2

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Traveler Reviews citizenM Chicago Downtown

Number of reviews per page
20
40
Top reviews
Jarvis
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bye
Miyann
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was nice and clean, check-in and check-out are contactless and easy.
Patricia
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice property
Brian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was excellent and the atmosphere was great as well. The only thing that was disappointing was the size of the room.
Jesus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The availability of the staff and how friendly it's environment is.
Jaquell
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place is ok. But the Hotel is very Fruity. Especially the vids in the elevator
Minji
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

boiler is not working. we were freezing in the night :(
Iurii
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very good and clean space
Annaice
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great time!!
Michael
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything is DIY
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Plenty of Lobby to Work, Meet, Relax. The Bar and Food Menu are Great & Open Late. Perfect and Reasonably Priced if you need a Hotel for just Sleeping.
Tina
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel in a great location, easy access to both places to eat as well as shops. Walked to all the activities I had booked like the boat tour.
Vanessa
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome stay!
Valeri
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Quiet clean good service
Joe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great property
Alcene
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is nice just didn’t like how the terrace was not open
Anubis
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent Hotel
Patty
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very eclectic, artsy and beautiful hotel with a great price. The location is perfect. Room is tiny but well appointed.
Trisha Alainne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Best hotel in downtown chicago! it was close to all the good spot.
Luke
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The citizen M chicago has a very strong aesthetic making the the entire hotel itself feel like an attraction. The rooms have many cool features (lighting, automatic blinds, connected tv) utilizing tech all controlled by an iPad in the room which really made the experience feel modern. The lobby staff were also very friendly and inviting.
Read More
Number of reviews per page
20
40

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Others 4 citizenM Chicago Downtown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.