Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino

Hall's carpet is not clean and smells

I think it was a great hotel. All staff were kind and polite.

So many things wrong with this stay. First, upon arrival I was charged a $16 resort fee, even though I was prepaid. Then, there was the smell, awful! At first I thought it was pot, but after a couple of days I think it's the cleaning products they used, kinda like rancid lemongrass, heavy and cloying and EVERYWHERE in the building. Room stank of it, couch had stains all over it, including where it looked like someone had sat without wearing underwear. Layout is weird, a two story thing with bedroom on second level, but there's virtually no light indoors, one tiny lightbulb on each floor. Also, no way to turn off the downstairs light from upstairs, so had to traipse back downstairs to turn that light off. Paint on the railings all chipped and beaten, bed had a huge crevasse in the center, shower curtain had a suspicious brown stain on it. That being said, the pillows were quite good, the place had been cleaned quite thoroughly and the bed was very professionally made. The noise though... The exterior door is that push-bar type and people were in and out all night, slamming into the push bar and then the door would slam closed, startling me awake. I was there during the week and workmen started on some kind of "clinking" project just after 7AM and also just before 8AM on Saturday. Between the smell, the noise, the uncomfortable bed, the weird stains, there is NO way I'm staying here again.

The rooms are clean but very stark. What they call a closet is nothing more than a cubby or cutout into the wall, as it does not contain any shelving or a rod to hang your stuff. The stairs in the lofts are steep, narrow, and dangerous. The TVs are kind of out date; no Netflix or YouTube access, they were not smart TVs. They were hung oddly high on the walls and were kind of small too. The carpet in the hallway of the second floor is stained everywhere and has one long stain like someone dropped something and dragged it a from end to the other of the hallway. There is NO ELEVATOR!!!! How do you have a second floor without an elevator? The "continental breakfast" is a joke. There is no ice machine on the second floor. Don't be fooled by the quaint pretty pictures of the outside. Yes the place is clean and the staff is nice but the rooms are odd, stark and sparse.

It wasn’t what it was portrayed on the site. The pictures were very misleading in the type of room we would receive.

The staff was great, very gracious in their customer service. The property overall was good. I thought the room could use a good cleaning as there were signs of spills or something on the bathroom walls running down to the baseboards that either a scrubbing or paint could remedy. The ac unit was very musty smelling. The room was spacious and bed was comfy. We were only there in the morning and at night so it was fine for what we needed. We didn't use any of their facilities otherwise and they have a complimentary breakfast but we did not get a chance to try it. Again tho, the staff was very friendly and accommodating.

Though the breakfast isn't all that, the lighting in the rooms and hallways could be less harsh, and the place could use a little refresh, the service is really kind and responsive. The staff is extremely attentive to your needs and really takes the time to hear you out. If you are here on business, it does the job, though it's not a place I'd consider beyond 2.5 stars. I'd say families would be OK here or couples wanting to spend a few days in the area and not be confined to their hotel rooms (staying out all night). It's definitely not a romantic stay though and if you want more impeccable digs (furnishings, hallmates), maybe skip this one. If you're just here on business or a stopover, don't hesitate: this place will do the job.

Great location few things need updating like the iron and ironing board but overal i like it and will return

Lobby looks great. Breakfast was good enough. Rooms were pretty good. Would definitely stay here again, but don’t expect glamorous. Staff was very kind and helpful. Just needed a place to stay before boarding a cruise and this place fit the bill!

Nice stay at northeast tampa

Was very very clean and comforting, thanks for a great stay!

Clean comfortable updated room and lobby/breakfast area. The location felt safe and the staff were very friendly and helpful. I will definitely stay here again if I am in the area. Inside hallways add to the safety.

The associates were extremely attentive. The area where breakfast is provided was clean and kept well supplied. My only negative comment is that a better selection for breakfast should be provided.

We enjoyed our stay here. The young lady at the front desk was very friendly and helpful. We received an upgrade in our room. The room was quiet and breakfast was good.

This a unique hotel with tons of character and AWESOME staff! If you are looking for a SUPER CLEAN hotel, this is the place for you. The only thing I suggest is that the property paint the stairs in the 2 level rooms and maybe carpet those stairs for comfort. Other than that (which is super minor) we will be back! They even checked on us after we checked in and helped with the AC. TOP NOTCH!!!

This property was a complete disgrace. I arrived at around 10 p.m. The exterior appeared aged, but not run down. On arrival there were guest smoking marijuana outside on the patio. The lobby has been redone and looked quite clean and modern. The front desk representative was extremely cordial and helpful. The pantry are was clean and well stocked with drinks and snacks. I was told the hotel doesn't have elevators and I would have to exit the building, find the stairs, use my room key to open the door, and go to the second floor. I found a door to the building which entered the first floor. The smell of cigarettes and marijuana was overwhelming. Voices from the rooms were easily overheard. I eventually found the stairs and went to the second floor. After entering the room, I was again hit with stale cigarette smoke odor. The room was dark and the bed was upstairs - this was not the impression I got from the website room description. There was a door that led to the outside with a large window. The deadbolt was functional. The air-conditioning unit was old and covered in mold. The couch was stained and soiled; the arms were darker in color than the rest of the couch. There was a large area of dried up nail polish. The linens were crisp white and clean. The mattress was heavily stained with dark stains all over the mattress. This hotel was poorly advertised and my expectations were much higher given the price of over $200.

Everything was great, except for the condition of the room. The deadbolt at the rear patio was upside down The deadbolt at the front door would not lock. The stairwell leading up to the bedroom loft was very narrow and hard to manage. And the post holding up the centre landing were pitched in so that they weren’t bearing properly. Most of the light and fan switches were either reversed or upside down. The hot and cold faucet in the bathroom upstairs was reversed. The faucet in the tub was upside down and all the towels used in the unit were thread bare, meaning there were areas of the towels that you could actually see through which we’re not for decorations.

It was quiet and comfortable. Shower and floor could have been cleaner. It seems like the place is a bit older but has newer furniture and paint. The staff was super attentive and welcoming.

I was supposed to get a refund . They screwed by not refunding me the money back

It was quiet, clean and quaint.