Columbus Grand Hotel & Banquet Center

Cockroaches.

Nails sticking out of the walls, missing flooring in the bathroom so there are silver tracks with spikes exposed. Baseboards are all falling off. Many other people staying including myself kept telling them about all the bugs including roaches and they did nothing. I have contacted their local health department.

One of the worst hotels I've ever stayed at. Upon going into the property I was greeted with a foul oder of weed among other things. The code lock to my room was glitching several times & at one point it took me a solid 5 minutes of trying to put in the code before I could even settle down. The room wasn't any better either. The TV didnt work, the bathroom door was broken & had a dead cockroach in it, the curtains had many holes in it & it also smelled of weed. The only upside I can really give it is that they did come to make my bed anytime I was out of the hotel & they replaced the trash but that was about it. I would not recommend this hotel for anyone, even if you're trying to budget, it's not worth the trouble.

We cheat because all we needed was a place to sleep and shower. Unfortunately, the shower in our room had very little water pressure. The sink also had very little water pressure. The room was booked for two people, but there was only one set of towels. When I called down in the morning, I was told to come to the front desk because there was only one person working. The code to our room also reset while we were out, so when we came back late and tired, we had to make another trip to the front desk to get another code for the room. We got what we paid for, I guess. But I have had much better experiences for the same price at other places.

Not going back there

I wouldn't recommend this place it has a special funk to it.

When we arrived for check in, we found out that our room was cancelled because we used Expedia and did not prepay but chose to pay upon check in. We are in town for the Sonic Temple, Ohio’s largest rock music festival. We booked months in advance and there are no hotels available this weekend for months before the event. Apparently the hotel called me during Metallica and I didn’t hear my phone ring. They called because they had inquiries about same day booking so because I didn’t answer my phone they cancelled my room and gave it to someone else. When we entered it smelled terrible. I thought at first it was the concert attendees in the lobby but it was the entire hotel. The staff member at the desk attempted to help. He asked us if we would be ok with a room without a shower because it was all they had left. Knowing every other hotel was booked I said yes. The room wouldn’t unlock and when he finally got us in it was absolutely disgusting. Technically the room had a shower, it was just filled with filth. There were empty toilet paper rolls and dirt in the bathroom. The furniture had scuffs and gunk on them. The tv had a cracks in it. There was a broken safe on the ground. Between the mattresses there were food crumbs and a small insect of some sort. The walls were paper thin and we could hear everything the people next door were saying and “doing”. We left immediately. We did get a refund but this place was absolute trash. We slept in the car versus in this place.

There was trash on the floor and wastebasket, The room may not have been cleaned since the last guest.

First room they gave the sink was not connected to the wall so the cleaning service didn't report it and the fawset wouldn't shut off. They moved me to a room next door that was much better but had no remote for the TV. I won't be staying there again that's for sure.

It was good

I would like my refund I checked out 40 minutes after I checked in when a roach crawled on my leg

Had to change room's soom of the appliances where not in working order

The room is pre outdated. There were roaches in the bathroom,and the bathtub has black stuff in it. Made me have to wear shower shoes in shower. Took a longer than usual time to check in as clerk was busy on personal phone

Most of the vending machines were out of order,the ice machine on the floor I was on didn’t work. And I was excited cuz they said they had a gym…that was out of order as well.

Had to wait at the desk for several minutes without any staff to check me in. Charged a $100 deposit that I was not aware was necessary. The outside of the facility looked to be run down, however, the inside of the building and the rooms were in better condition. Not great condition, but better condition.

Treated me nice

THEY HAVE ROACHES!!! Do not stay here like everyone said I failed to read the reviews and I paid for that! Like I don’t know how these people are even still open it’s disgusting even aside from the roach infestation!!!!

They treat me very well!!!

A nice average place, not too good and not too bad. Definitely great for one night stay only.

Horrible!!! Had cockroaches! The shower would not turn off!!! There were people in and out at all times!!! Dingy interior!!! Did I mention COCKROACHES !!!! I got out of there ASAP! I had my granddaughter with me!! I can't believe your sit would endorsed this type of place!! I'm expecting a full refund!!! Tammy Hodge