Comfort Suites Fairgrounds West

The only thing I could say is that the room had a horrible musty smell, the beds are comfortable, but the sofa bed is already the mattress is worn out, if not use the sofa bed, is perfect everything else.

Much nicer than expected! Great location, many places to eat and shop

This hotel is outstanding for the price.

The woman who checked us in was pleasant and was very helpful. She was quick to provide us with extra bedding for the pull out sofa, let us know about breakfast, etc. Overall, this wasn’t the worst hotel we’ve stayed at. Saw lots of photos of what appeared to be updated rooms but that is not what we ended up in, which wasn’t a big deal overall. Some of the kids had to sleep on the pull out sofa which was very outdated and didn’t look like it had been wiped down in a very long time. I scrubbed it the best I could before they made the bed but then realized the mattress was practically flat and the bed would not stay down all the way like it should. The sink appeared to have some kind of questionable build up inside of it too. Mattresses on the queen beds weren’t the worst but definitely wouldn’t have been able to sleep on them multiple nights. Breakfast was decent, other than the person in charge of it rearranging pastry items (bagels, bread, etc) with her bare hands. Wish there was more than one waffle maker since it took so long for us to make them with the small kitchen area being full. Bright side: there was hot water, clean linens/towels, and the AC worked great. Again, not the worst experience but also not the greatest.

We specifically booked this hotel for the hot tub. Not sand in the hot tub. Had we known, we would have stayed elsewhere. We also had to maneuver around the cleaning staff, which was surprising.

The rooms are always nice and clean, as well as the lady at the front desk was very helpful and did a great job accommodating her guests.

Elevators were not working, but we stayed on first floor. Bed was not level and not very comfortable. Water pressure good in shower, which was best part of the stay.

Comfortable and quiet stay. I was disappointed their hot tub was out-of-order but overall pleasant stay.

We were pleased with the property and I appreciated that she was able to get us a door outside access so we could take the service dog out when needed.

It was nice but the hot tub was broke due to the electricity from the winds that Friday

Staff was professional and friendly, however our room was without electricity until the middle of the night on our departure day.

Easy access to fairgrounds. Quiet. Staff very nice and helpful

The hot tub wasnt working an wasnt aware of it tell after chekced in.

Convenient to our other activities at the fairgrounds.

Very nice!

It wasn’t the room I wanted

This hotel is not very clean. The pool was dirty. The hot tub had rust grates and rust was at the bottom of it. The heater in our room didn’t work and when we woke up their were roaches rubbing on the walls. When I talked to the manager she didn’t even apologize for the bad experience. She just stated that that’s what happens when they spray, the roaches come out. Sure said she’d move us to another room if we wanted. That was unacceptable for us and she agreed to refund us for the remaining days that we had booked so that we could find something else. I wouldn’t recommend this place to anyone. There are a lot of other hotels in this area. We found something much better around the corner from there.

The staff at the check in was really nice

The folks who work here are all the nicest people ever!

It was dirty, the fridge smelt bad, there was trash under a bench and there was no place to park