Comfort Suites The Colony - Plano West

Hotels
7.2
/10
Pleasant
976 reviews

What Guests Say About Their Stay

Jerry
10.0
/ 10
The hotel was really nice, the king-size suite comfy bed great size room. No complaints, the complimentary breakfast was also great. Will definitely stay again.
Robert
10.0
/ 10
Stay was nice and the location was close to everything we needed during our visit, would recommend for a nice budget stay.
Tam
10.0
/ 10
I love the fact he akways new my name when I called. I loved it. Very personable
In the Area
See Map
4796 Memorial Dr, Denton County, Texas, United States, 75056

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Comfort Suites The Colony - Plano West is a good choice when you are visiting Denton County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Comfort Suites The Colony - Plano West

4796 Memorial Dr, Denton County, Texas, United States, 75056
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Discover More About Comfort Suites The Colony - Plano West

Location


Staying at Comfort Suites The Colony - Plano West is a good choice when you are visiting Denton County.

About Comfort Suites The Colony - Plano West

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Comfort Suites The Colony - Plano West will surely satisfy you with its great hospitality and affordable price.

All facilities in Comfort Suites The Colony - Plano West

Others Comfort Suites The Colony - Plano West
Others

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms
  • Business center

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • 24-hour Receptionist

Things to Do

  • Indoor pool
  • Garden

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Comfort Suites The Colony - Plano West

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Front desk staff will greet guests on arrival at the property.

The following facilities or services will be unavailable from January 27 2025 to December 31 2025 (dates subject to change):
  • Swimming pool

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 03:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Comfort Suites The Colony - Plano West
71
Number of floors in Comfort Suites The Colony - Plano West
3
Another facilities in Comfort Suites The Colony - Plano West
Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Meeting facilities

Frequently asked question in Comfort Suites The Colony - Plano West

What are available facilities at Comfort Suites The Colony - Plano West?
There are top facilites at Comfort Suites The Colony - Plano West such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Comfort Suites The Colony - Plano West?
The standard check-in time at Comfort Suites The Colony - Plano West is starting from 15:00 - 03:00 while the latest check-out time is at Before 11:00
Does Comfort Suites The Colony - Plano West provide breakfast?
Yes, Comfort Suites The Colony - Plano West provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Comfort Suites The Colony - Plano West
Comfort Suites The Colony - Plano West has a 2.5-star rating.
How many floors does Comfort Suites The Colony - Plano West have?
Comfort Suites The Colony - Plano West has 3.
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More Reviews from Other Guests in Comfort Suites The Colony - Plano West

7.2
Pleasant
From 976 reviews
Cleanliness

7.4

Room Comfort

8.0

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Comfort Suites The Colony - Plano West

Number of reviews per page
20
40
Top reviews
Sathyakala
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Victoria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would not recommend. Room not cleaned properly, floor dirty, nightstand had something sticky on it, toilet cracked, fire sprinkler was covered with plastic.
shameka
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed in room 105. The room had a mold odor. The Rep at the front desk opened the room for us and begin spraying something from a spray bottle, I assume to try and block the odor. The bathroom light was horrible so there was a lamp on the counter for extra lighting. All the fixtures had rust stains. The towel rack was hanging from the wall. When you walk into the hotel it had an ODOR. This hotel deseves 0 stars.
Read More
Hannah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

...
Juan
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Los dos cuartos que los dieron a prestaban a puro perro
Iris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No piscina, los pisos en el pasillo están malos
CARMINA
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Overall, the stay was good, it was nice and quiet. Although, with the lights flickering and my room 205 has curtains that do not close and the light from the parking lot shines in, it could have been an excellent stay.
Jerry
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel was really nice, the king-size suite comfy bed great size room. No complaints, the complimentary breakfast was also great. Will definitely stay again.
Charles
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not up to par in comparison to other Comfort Suites I have stayed in.
Arnulfo
icon-Leisure
Leisure
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property could use some up keep. The picture posted on the ad is not true, no hot tub in room. False advertising. Bed sparse was dirty. Not at all what we expected.
TAMARA
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The first room we had there was no phone to call the front desk, one of the bed was not stable on the platform so every time you sat on the bed, it tipped to the other side, had to go down to the front desk to have the manager come and take care of it the place was outdated and look nothing like the picture on the website. The first room was not clean so the move us to another room, if I had a chance I would've found another hotel because I had paid in advance I didn't want to loose my money. I will go on the hotel site for my next stay and not use this again. This hotel should be condemned.
Read More
Vannath
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great even breakfast only thing carpet felt sticky.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The check-in service was good and fast, the staff was very friendly, the breakfast was good, the room was clean but smells like mold and the a/c was too noisy.
Datroynard
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lights wasn’t working in the bathroom r over the sink the counter wasn’t finished . Floor was stained the pool was off limits we seen roaches at breakfast so we didn’t eat breakfast
Stephen
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Problems checking. First time I’ve gone to a hotel and they wouldn’t check to see if my room was ready a little early. Then problems checking in for some reason. Room was nice, sink faucet was broken but everything else was fine.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Stay was nice and the location was close to everything we needed during our visit, would recommend for a nice budget stay.
Venkata
icon-Business Family
Business Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location is ideal, with easy access to businesses and restaurants. The staff is friendly and accommodating. However, the hotel is quite old, with many amenities in disrepair. There are unpleasant odors in the carpets and beds, which are also uncomfortable. Additionally, the air conditioning unit is noisy.
James
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Comfortable stay and quiet
Kaleb
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Sheets on the bed were dirty. Tv did not work. Remote did not work. Rooms did not have enough lighting. A dog was off the leash walking in the hallway. Drywall was damaged in the stairwell. The curtain in the bathroom was not a proper size so the floor got extremely wet. There was hair from the last person staying there in the tub.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We stay in a room with 2 beds and there was big stains on the box spring of some type of fluid. The other room that we got the toilet didnt work and got switched to a different room that had roaches.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Comfort Suites The Colony - Plano West

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 976 reviews
Cleanliness

7.4

Room Comfort

8.0

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Comfort Suites The Colony - Plano West

Number of reviews per page
20
40
Top reviews
Sathyakala
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

All good
Victoria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Would not recommend. Room not cleaned properly, floor dirty, nightstand had something sticky on it, toilet cracked, fire sprinkler was covered with plastic.
shameka
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We stayed in room 105. The room had a mold odor. The Rep at the front desk opened the room for us and begin spraying something from a spray bottle, I assume to try and block the odor. The bathroom light was horrible so there was a lamp on the counter for extra lighting. All the fixtures had rust stains. The towel rack was hanging from the wall. When you walk into the hotel it had an ODOR. This hotel deseves 0 stars.
Read More
Hannah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

...
Juan
icon-Business
Business
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Los dos cuartos que los dieron a prestaban a puro perro
Iris
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

No piscina, los pisos en el pasillo están malos
CARMINA
icon-Business
Business
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Overall, the stay was good, it was nice and quiet. Although, with the lights flickering and my room 205 has curtains that do not close and the light from the parking lot shines in, it could have been an excellent stay.
Jerry
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hotel was really nice, the king-size suite comfy bed great size room. No complaints, the complimentary breakfast was also great. Will definitely stay again.
Charles
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Not up to par in comparison to other Comfort Suites I have stayed in.
Arnulfo
icon-Leisure
Leisure
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The property could use some up keep. The picture posted on the ad is not true, no hot tub in room. False advertising. Bed sparse was dirty. Not at all what we expected.
TAMARA
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The first room we had there was no phone to call the front desk, one of the bed was not stable on the platform so every time you sat on the bed, it tipped to the other side, had to go down to the front desk to have the manager come and take care of it the place was outdated and look nothing like the picture on the website. The first room was not clean so the move us to another room, if I had a chance I would've found another hotel because I had paid in advance I didn't want to loose my money. I will go on the hotel site for my next stay and not use this again. This hotel should be condemned.
Read More
Vannath
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great even breakfast only thing carpet felt sticky.
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The check-in service was good and fast, the staff was very friendly, the breakfast was good, the room was clean but smells like mold and the a/c was too noisy.
Datroynard
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lights wasn’t working in the bathroom r over the sink the counter wasn’t finished . Floor was stained the pool was off limits we seen roaches at breakfast so we didn’t eat breakfast
Stephen
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Problems checking. First time I’ve gone to a hotel and they wouldn’t check to see if my room was ready a little early. Then problems checking in for some reason. Room was nice, sink faucet was broken but everything else was fine.
Robert
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Stay was nice and the location was close to everything we needed during our visit, would recommend for a nice budget stay.
Venkata
icon-Business Family
Business Family
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The location is ideal, with easy access to businesses and restaurants. The staff is friendly and accommodating. However, the hotel is quite old, with many amenities in disrepair. There are unpleasant odors in the carpets and beds, which are also uncomfortable. Additionally, the air conditioning unit is noisy.
James
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Comfortable stay and quiet
Kaleb
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Sheets on the bed were dirty. Tv did not work. Remote did not work. Rooms did not have enough lighting. A dog was off the leash walking in the hallway. Drywall was damaged in the stairwell. The curtain in the bathroom was not a proper size so the floor got extremely wet. There was hair from the last person staying there in the tub.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We stay in a room with 2 beds and there was big stains on the box spring of some type of fluid. The other room that we got the toilet didnt work and got switched to a different room that had roaches.
Number of reviews per page
20
40