Courtyard by Marriott Houston Heights/I-10

A great hotel. Highly highly recommended.

Well,the room was clean, I was happy to see my name on the television and someone made the effort to welcome it was fabulous.

Convenient location. Secure parking and on site Resturant .

From check in to check out, staff was friendly and helpful. Loved the room! Spacious and the loveseat was perfect for watching TV. Bathroom was large enough to handled both our toiletries at the same time.

The property was very clean and quiet. The staff was helpful with my needs. The room looked like it did on the picture and had all the amenities.

I literally have zero complaints about this property. The hotel is in great condition, was very clean, and the staff were super friendly and helpful. I will definitely be staying here again.

I booked a suite at this hotel for the night before and after my wedding. I specifically told cleaning staff that my bridesmaids and I would be getting ready there and we would be leaving at 3pm. They told me they would clean my room after then and said it would be no problem. When my husband and I walked into the room was exactly how my bridesmaids and I had left it. The trash wasn’t taken out. The beds weren’t made. The towels weren’t changed. Bags of food we left to be taken were still there. The room smelled like food. Disappointing to say the least. When I called for a possible room switch, I was told there are no more rooms available and “it’s really crazy they didn’t clean your room I don’t know why they would do that.” I was also told that my husband and I could come and grab clean towels from downstairs. I was clearly upset, and left note of this with the front desk personnel the next morning and asked to speak with a manager, but they told me no one was on site and they would have someone reach out. Over a week later and that has yet to happen and Ofcourse they already took their money. Extremely disappointed with Courtyard and this location for how they treated us on our wedding night, which resulted in us cleaning our own room. Had it not been for how exhausted we were, we would have drove home. The best thing about this hotel was the convenience of location, but there is plenty of construction in the area making it difficult to find for some. Tread lightly.

I didn't.lime the extra $20 parking fee The receptionist never mentioned the charge to use the garage. Could have parked on the outside on the road

This place is NOT exceptional. It is the bare minimum. Its fine. But nothing more than a 3 put of 5

Overall, i had a good stay. Very nice lady that served Starbucks in the morning. Clean safe facility. Only issue was the gentleman that checked us in wasn’t super friendly or informative. He didn’t explain the parking garage and it made it a challenge to get into the hotel after parking. A few seconds of explanation would have been helpful.

Construction beside building was only drawback. Would also like to have lotion in the rooms.

Pleasant hotel. Great staff. Thanks!

Everything as pictured!

Clean, great neighborhood, loved our stay

One of the roads leading out from the hotel was blocked due to construction. A little noisy due to the highway nearby.

Room is made up only every other day - at these prices, should be every day with option to retain towels for sustainability. Our room wasn’t made up for our entire 3 night stay. The bistro is convenient and excellent. Great location for visiting in the Heights. We’ll be back but disappointed in the housekeeping.

NA

Great!

Property was nice and clean