Courtyard by Marriott Toledo Rossford/Perrysburg

Upon checking I was promised breakfast in morning due to being Marriott member In morning I was denied and manager on duty in morning refused to resolve

We paid for room advertised,. When we arrived at hotel they gave us cheaper rooms. For many years Marriott has been my hotel of choice, however times are changing. Our experience with this Marriott was VERY disappointing. So disappointing we tried to leave . They said because we booked through Travelocity we were locked into this nightmare agreement. The hotel was very musty had a moldy smell. The moldy , musty smell was engrained , the smell permeated throughout the hotel hallways and rooms. The key cards did not work to get into the rooms. The desk had to send someone to let us into the room due problems with lock malfunction. The bed linens were NOT CLEAN . My pillow smelled like someone slept on it with bad breath and the hotel did not change the pillow cases. The sheets and covers smelled like stinky feet. This was a very disappointing experience, so unlike the quality I had grown to expect from Marriott. If a person has respiratory issues or allergies this is not the place to stay. The air quality is very poor. Marriott need not just take my word concerning these issues . Marriott quality assurance staff needs to checked these issues out first hand . My family wanted to book elsewhere where. I would not let them because of the former excellence I had experience with Marriott before COVID . But I guess Marriott's former glory days no longer exist. VERY DISAPPOINTING

Very easy check in and check out process. Nice rooms. No free breakfast was the only disappointment

Na

The day was for pleasure and to use the pool. The pool was depicted larger than what it was promoted. The pool area had a large echo. There was also a birthday party occurring where a bunch of kids rummage the pool for hours. Bathroom towel. Racks looked to have been replaced and remounted , holes in wall showed possible open viewing area. Shower curtain never stayed close.

No complaints. Close off the highway.

Good area.Felt very safe. Rooms were quiet. Beds were hard but that's pretty typical for hotel bed. Starbucks bistro food was delish and woman working and prepping food was very friendly and helpful.

Good parking

I was greeted by Chuck who registered me for my stay. He was marvelous & even assisted me in upgrading my room & getting the luggae cart for me. He went out of his way accommodating me. Room was wonderful, clean, & quiet! My stay couldn't have been better! thank you

Did not have a hot tub like it said

The bathroom had hair all through it

Not much built up around the property yet. Just feels more new.

It’s close to the highway with noise 24/7. My TV and room phone didn’t work when I got into the room. They put me in another room.

Love this hotel it’s beautiful and clean.

Absolutely perfect.

Very unclean, still dirt on the counters, housekeeping needs help

Clean building. Friendly staff.

Great

Absolutely worth the money. Clean enviorment and friendly staff.

Easy checkin, lovely room, excellent food in cafe, super friendly staff