Crestview Inn

Spent $98 but received very poor service. The handwash was just a tiny broken bar of soap, which was also used for the shower. Only toilet tissue was provided. The swimming pool was non-functional, and we weren’t informed beforehand. Even worse, the pool was right next to a busy main road and far from the room. The breakfast was low quality. There was only one very small packet of shampoo for two adults, no facial tissue, no coffee maker, no closet, and not enough space to hang clothes. The bathtub and bed/pillows were dirty. The AC was extremely noisy. We also felt unsafe—both the parking and the room lacked a sense of security. Thankfully, nothing bad happened, but it was a scary and uncomfortable night.

The door latch that you use to double lock your door when you’re in your room was taped to the window because it would get caught and it locked us out of the room so we had to call the maintenance and he had told us that it happened the week before and my thought was then why didn’t you replace that latch to me that was an issue? The other thing was when you went out the door an to go down to your car on the third floor is where we were. There was a small step off where I almost tripped and I am elderly. I think they should put white paint in that area so you when you step down or a watch your step sign or something to ket you know

The room was ok. The bathroom was terrible. The toilet barely flushes, the seat was loose. The shower knob does not work. No control of water temp. No blow dryer. No house keeping. Won't stay here again.

Very easy access to every where

I had booked this for my daughter and a friend and upon arrival they felt very unsafe. There were many signs about safety and locking your belongings and deadbolting your door and just very sketchy grounds-not well taken care of… the room was dirty and paint was chipping off the walls and it was kinda dark and just meh. Not a great or safe experience for two young girls…

We had a good time, but the pool was closed.

Easy check in. We asked for two extra peoples and he brought them to our room. He also brought us pool towels as well. The pool was great, clean. They had a barbecue as well. We will stay again.

Friendly staff and comfortable room

The manager was right there for everything we needed. The pool was fun. Breakfast was nice but very simple.

I’ve stayed at this property before and previously found it to be average but convenient for a quick trip. Unfortunately, after our most recent experience, I will not be returning. During our stay, my children and I were swimming when a sudden storm rolled in. As we were leaving the pool area, a strong gust of wind caused a table to blow over, striking my 7-year-old daughter in the head and knocking her down. When I reported the incident, I was shocked by the response from the property manager. Rather than showing concern, he accused me of being in the pool after it was closed—an accusation that was completely false. The pool gate is secured with a padlock when closed, and it’s absurd to suggest I would have lifted four young children (ages 9, 7, 2, and 1) over a locked gate. Additionally, the service was far from accommodating. My mother-in-law asked for an extra towel, as the room only had two for both her and my father-in-law, and was told she needed to bring her used towel to the office in order to receive a clean one. The overall treatment by staff was unprofessional and dismissive. I expected basic courtesy and safety, neither of which were provided. I hope management addresses these issues, but based on this experience, we will not be staying here again.

I’ve stayed at this property before and previously found it to be average but convenient for a quick trip. Unfortunately, after our most recent experience, I will not be returning. During our stay, my children and I were swimming when a sudden storm rolled in. As we were leaving the pool area, a strong gust of wind caused a table to blow over, striking my 7-year-old daughter in the head and knocking her down. When I reported the incident, I was shocked by the response from the property manager. Rather than showing concern, he accused me of being in the pool after it was closed—an accusation that was completely false. The pool gate is secured with a padlock when closed, and it’s absurd to suggest I would have lifted four young children (ages 9, 7, 2, and 1) over a locked gate. Additionally, the service was far from accommodating. My mother-in-law asked for an extra towel, as the room only had two for both her and my father-in-law, and was told she needed to bring her used towel to the office in order to receive a clean one. The overall treatment by staff was unprofessional and dismissive. I expected basic courtesy and safety, neither of which were provided. I hope management addresses these issues, but based on this experience, we will not be staying here again.

First of all rooms very small. They don't like to give you extra towels, washcloths for any reason. I needed an extra towel so that i could wash my hair after swimming, the owner/manager wanted to argue with me for 5 minutes. Telling me that i needed to bring back a towel before he would give me another. I was explaining that i was still using the other too. Then we were out swimming, me my husband our son and daughter in law and 4 grandchildren. A strom moved in very quick (winds over 60 mph) we were trying to all get out and gather all stuff when the tables and chairs started flying all over half end in bottom of pool, but not before 1 of the table knocked my granddaughter over leaving her with plenty of big scapes and bruises. Trees had broken limbs unto other people vehicles. After the owner/manager came out and tried getting tables and chairs out pool then put padlock on gate and closing the pool. Then when he removed all the large limbs off of people's vehicles then lying to them about it. He got angry when we had to ask for a room key because we accidentally walked out of room without it. That's when we had shown him how bad our granddaughter was beat up by table and he accused us of being in the pool area after he closed it down. Like we would have really all jumped the fence to get in there. We had probably been out there 2 hours before storm moved it. They have a vending machine for snacks but they put cold stuff in same one and unfortunately must had been ma

Nice area good people

Nice stay

We were on the third floor with no elevator. Also, there was a smell on the property assuming from recent plumbing issues. However, the staff was very friendly and helpful.

Was very pleased

Nice place. Dated property but newly painted and remodeled room. Would stay there again.

Crestview is one of our go-to places to stay when we are in the Branson area. We like the price, the location and the staff!

The pictures make it look kind of ran down, beds look uncomfortable, doesn’t look too clean, but it’s not that at all. Only complain was that the water pressure in the shower wasn’t the best, everything else was good. Beds were comfy (if you like more firm which is what I prefer) the rooms were very clean and the lady who greeted me was very nice.

Very friendly. Room was cool and clean. Outside pool was very well maintained. The only thing I would say is the flooring on the outside upstairs needs to be reinforced. There are several soft spots walking to your room.