DoubleTree by Hilton Houston - Greenway Plaza

The layout of this hotel is strange due to the parking situation (if you self-park, you have to go up to sets of old escalators to the lobby) but it is close to large office buildings so I get that. I was checking in at the same time as a large school group so it was a bit chaotic but I got the keys to the first room. When I opened the door, I was met with the smell of either strong mold or pot...either way, it was disgusting so I went back to the lobby for a new room. No problem, was given a different room that thankfully, did not have the smell. Pros: Staff was friendly, the free water and cookie, the room was spacious and even with the huge number of school groups, quiet. Although the room was very dusty, it seemed otherwise clean. Cons: VERY dingy...needs serious updating. Peeling paint, stained floors and furniture. Almost everything was outdated. Kind of depressing really. Also, expensive parking ($30 per day per vehicle).

Great hotel! I wish I knew when I got there, if you take the escalator downstairs, there is another area with a food court and hair salons if needed. Amazing!

Lobby is very nice. Food available to order but not we didn’t eat anything there. Beds were comfortable. Loved the shower, great spray-soft and full. Wish there was more than one microwave for the entire hotel.

Everything was so nice

Beautiful hotel. Great location!

Everything Great !!’

Everything was nice

I loved my stay. Very convenient area.

We had so many issues with management not coming through on their promises with our group rates for parking, and the room block for our event never showed up for us. We didn't have any hot water and had to take cold showers. The AC was FREEZING on Friday and Saturday, then the AC broke on Sunday and we didn't have any AC for our event... we were sooo hot. We were told it was off for "scheduled maintenance". And for more excitement, Friday night the fire alarm went off and we had to evacuate, and two of our members were locked in the stairwell for hours. Not good had there been an acutal fire. The BEST part was the waitress in the dining room, Maria, who was AMAZING!!!

3rd floor room wasn’t nice and felt damp

Stayed was great, friendly staff, property well taken care of it.

It was lovely staying there for me and my

Nice and clean

The staff was wonderful. The rooms were nice and very clean. The cookies were soo good. Everything that could be controlled by the professionals that work there was excellent. There was good shopping, food, and a grocery store close by. What I didn't like was getting from the parking garage into the hotel was kind of a pain. I also didn't love paying $30 to park my car every night. Also, navigating in/out of the parking garage is a bit of a maze. I didn't realize when I booked this was next door to Joel Olsteen's church and a lot of parking seems to be dedicated to that.

Hotel is amazing, very nice for a great price. The price for parking seemed a tad bit ridiculous, and they don’t mention that you have to pay for parking until you get there. But other than that, it was great.

The staff was very friendly and everything was very clean and comfortable.

Great customer service

Great space for 2 Queen beds. Spacious restrooms area.

Great stay, friendly staff, very clean

Close to theater we had tickets.