DoubleTree by Hilton West Palm Beach Airport

Excellent customer service nice room. Was a plaesure to stay. Worth the money would recommend anyone to stay.. good location.thank you fur my stay

Very nice hotel

Clean but could use some updating.

Great staff and great room.

Stay was okay

This is my third time in this room, the staff's great, the cookies are amazing, and the beds are super comfy! I've already booked another stay.

Hot water was not working. Sheets were dirty. Room smelled like smoke and my suitcase was stolen

Noice place

Friendly & Professional

Room smelled like wet carpet, I didn't expect that for double tree standards.

Great Stay

paying to park at the hotel was a first. Really patheric.

Broken elevator through out the stay

Broken elevator, moldy smell

Hotel was beautiful and very clean. Staff and shuttle drivers were the friendliest of any hotel Ive ever been too. Very convenient to airport. Breakfast was excellent!

dated rooms with very outdated bathroom and noisy AC. parking with an app is terrible and I will no be staying again because of that.

It’s a great location close to PBI and rental car facilities which is what I look for. Staff is great, professional and just plain nice. I got two cookies from the front desk,which I needs after a long week. It’s an old property and renovations are in order but overall, you can’t go wrong.

The hotel is rated as 4 stars in the internet, but after checking in and due to conditions of the rooms, services, smell of the room, elevators conditions etc.. this hotel is overrated..

Hi DoubleTree West Palm Beach Airport, We're in our room now, but unfortunately, there's some pretty loud maintenance happening right outside our window. It's so noisy we can barely hear the TV! On top of that, the room has a strong chemical or paint smell – it's giving me a headache and making me feel a little nauseous. It is actually almost 7 pm and they are still working. The folks next door mentioned the same issue. We asked about moving rooms, but were told the hotel is fully booked. I want to included a few short videos showing the work outside our window to help illustrate the situation. Any chance you could look into this and see what can be done? It's making our stay a bit difficult to enjoy. Thanks so much! Kimberly Monbarren

This is not a 4 star hotel. i would give it two stars. The property was old and unclean. staff were all friendly, but the building was not clean, the restaurant was not clean and everything was old.