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Extended Stay America Select Suites - Indianapolis - Greenwood
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Extended Stay America Select Suites - Indianapolis - Greenwood
Hotels
5.6
/10
Fair
341 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
The check in was great. The first room was not clean so the front desk lady changed our room for us. Our new room was good. The floors could have been cleaned better, but with it being winter and there being salt everywhere it is understandable. All in all I would stay again.
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1009 S Greenwood Springs Blvd, Johnson County, Indiana, United States, 46143-6249
Main Facilities
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WiFi
Elevator
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What's around Extended Stay America Select Suites - Indianapolis - Greenwood
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1009 S Greenwood Springs Blvd, Johnson County, Indiana, United States, 46143-6249
Discover More About Extended Stay America Select Suites - Indianapolis - Greenwood
Location
Staying at Extended Stay America Select Suites - Indianapolis - Greenwood is a good choice when you are visiting Johnson County.
About Extended Stay America Select Suites - Indianapolis - Greenwood
Staying at Extended Stay America Select Suites - Indianapolis - Greenwood will surely satisfy you with its great hospitality and affordable price.
All facilities in Extended Stay America Select Suites - Indianapolis - Greenwood
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Express check-out
- Laundry service
Connectivity
- Free WiFi
General
- Parking
Accommodation Policy & General Information in Extended Stay America Select Suites - Indianapolis - Greenwood
Important Note
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 8:00 PM
- Saturday - Saturday: 10:00 AM - 4:00 PM
- Sunday - Sunday: 3:00 PM - 8:00 PM
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Extended Stay America Select Suites - Indianapolis - Greenwood | 121 |
Number of floors in Extended Stay America Select Suites - Indianapolis - Greenwood | 4 |
Another facilities in Extended Stay America Select Suites - Indianapolis - Greenwood | Others, Smoke-free area, Safety deposit box, Express check-out, Laundry service |
Frequently asked question in Extended Stay America Select Suites - Indianapolis - Greenwood
What are available facilities at Extended Stay America Select Suites - Indianapolis - Greenwood?
There are top facilites at Extended Stay America Select Suites - Indianapolis - Greenwood such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Extended Stay America Select Suites - Indianapolis - Greenwood?
The standard check-in time at Extended Stay America Select Suites - Indianapolis - Greenwood is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Extended Stay America Select Suites - Indianapolis - Greenwood
Extended Stay America Select Suites - Indianapolis - Greenwood has a 2.5-star rating.
How many floors does Extended Stay America Select Suites - Indianapolis - Greenwood have?
Extended Stay America Select Suites - Indianapolis - Greenwood has 4.
How many rooms are available at Extended Stay America Select Suites - Indianapolis - Greenwood
Extended Stay America Select Suites - Indianapolis - Greenwood has 121.
More Reviews from Other Guests in Extended Stay America Select Suites - Indianapolis - Greenwood
Other sources (341)
5.6
Fair
From 341 reviews
Cleanliness
6.2
Room Comfort
5.8
Location
6.6
Service and Facilites
6.6
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Traveler Reviews Extended Stay America Select Suites - Indianapolis - Greenwood
Number of reviews per page
20
40
Top reviews
Verified traveler
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Did not stay for more then 10 mins. Left after seeing a cockroach
Elwin
Friends and Family
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The key card did not work well, took multiple tries to get it to work. The microwave didn't work at all. It just made a lot of noise and smelled bad. No temperature change to the food.
Michael
Leisure
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
*Roaches** - I stayed here 3/28. There are really too many issues to list here. The main one is I woke up the next morning and found roaches running around my room. I brought this complaint to the staff at the front desk and they simply told me they have pest control once a week and would let them know. I captured video of the bugs in my room and I am waiting for a call back from corporate. I have stayed at Extended Stays in the past and this is probably the worst place I have ever stayed and it doesn’t belong on Expedia until it fixes issues.
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Jeremy
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Just want to say that Ive stayed at extended in the the best places
Jean J
Business
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Everything was great
Nathan
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We never actually stayed the night here. When we got there, there was drug deals happening in the parking lot. Went inside. It was filthy and more illegal activity happening in the lobby. The room was filthy. We never checked into the hotel. The photos on the website Was nothing like the room actually was it was horrible. Have to say this was my first time having such a terrible experience.
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Tanika
Family
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Do not book this hotel it’s infested with roaches and it’s very dirty. A lot of homeless people is around with dogs. It’s just overall a horrible experience. The roaches come out really bad at night crawling everywhere all over the bed the walls the floor do not book this hotel, they need to be shut down for how infested they are disgusting. I’ve never experienced nothing like this in my life.
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John
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Booked a double bed room, when I got there all they had was a single bed room for 3 adults. Then still charged me the same as the double bed room. Refused to stay and now waiting on a refund.
Makayla
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Na
chelsie
Friends and Family
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Amazing staff, elevator, kitchenette
Verified traveler
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The check in was great. The first room was not clean so the front desk lady changed our room for us. Our new room was good. The floors could have been cleaned better, but with it being winter and there being salt everywhere it is understandable. All in all I would stay again.
Raymond
Business
2.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Upon our check in the Night clerk was nowhere around, upon her arriving she advised us that she locked the keys in the office, she smelled of alcohol. Then we had to wait 20 minutes for maintenance to open up the door to the office. After traveling this is no way to start off, the room had bugs in the sink on the morning of our check out
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Ernst
Leisure with Partner
2.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
There are blood stains on the toilet. Clog toilet with poop still in the toilet unflushed when we checked in. and the beds we worn out and old! thank God we only booked for a night because this was an emergency. i would never recommend this hotel to my worst enemy!
Maria
Business
4.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Not happy with this hotel location is my first time in this hotel thi first thing smell so bad The hallways look dirty. I asked for dishes for the kitchen and they told me they don't have that service. No kitchen utensils. The TV is old and doesn't work. I told them to change rooms and they didn't want to, so I couldn't watch TV. The bed all the sheets looked new and unwashed and they smell bad. I can't sleep because of the itching the sheets are giving me. I really regret having made my reservation at this hotel. I give it 2 stars because the room is clean and it has a kitchen.
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David
2.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Staff was nice but when out to dinner came back to find bugs small roaches killed 5 while on phone with staff couldn’t get out fast enough they refunded us and we went to Hamilton inn down road it was great just 50 dollars more but couldn’t stay with bugs at other place
BRANDON
Leisure
4.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
The area is nice, but the room was filthy. Pubic hair in the bed, hair all over the bathroom, hard floor turned the soles of feet and socks black, sink clogged, and the walls were filthy. The only plus side was I didn’t witness any roaches or other pests, surprisingly.
Amy
Leisure with Friends
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I've stayed in Extended StayAmerica before, so I knew exactly what I was getting. Additionally, I made these reservations at the last minute for a reasonable price, so I have no heavy complaints. However, I will say that this property had not been taken care of. In the two rooms I reserved. There were cracks in the drywall, baseboards loose from the walls, and in one of the rooms what appeared to be coffee beans on the floor, giving the strong impression that the floor had not been swept or cleaned before we checked in. The door to one of our rooms was difficult to open and had to be shoved, and add to that that the key card did not work regularly either. On our first morning there, one of the elevators did not work. Staying in Extended StayAmerica always means a no-frills accommodation, and that is fine. However, I did note that this property was in dire need of some attention.
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Verified traveler
Friends and Family
4.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
The room was in worn out looking condition there was a cockroach I seen the morning of checkout. The elevator stopped working it was not well kept up with. Not to mention a room on the first floor’s door had been broken into literally by what looks like only the police and there equipment could do. For being located in greenwood it was very trashy.
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Verified traveler
Friends and Family
2.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
It was a horrible experience. I had my confirmation email of reservation.
I showed up to the property at 10 pm. I tried to check in at the front desk.
The clerk said that they couldn't check me in because of computer issue. They wanted me to go elsewhere. She said that previous person experienced same as I did and she tried contacting the manager,and couldn't contact.
What a way to treat customers?
Then, kicker part is that they changed me one night. I had to contact the customer support hotel.com to get a refund.
They said that even though it is a non-refundable, hotel.com representative recommended them to refund my money. I am waiting for refund.
My question is what choice did i have when they wouldn't accommodate me.
How dare they still charged me?
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Richard
Friends and Family
2.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
The bathroom had dirty laundry on the floor no lights in the bathroom one bed had a dirty towel and look like it was sleeped in
Number of reviews per page
20
40
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