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Extended Stay America Select Suites - Charlotte - Northlake
Hotels
6.6
/10
Pleasant
228 reviews
What Guests Say About Their Stay
Latavia
10.0
/ 10
They don’t have no breakfast no coffee no snacks they don’t offer us towels. We have to pay for them and they don’t offer us new bedsheets. We have to wash them horrible horrible hotel I would not stay here and they run out of toilet paper every couple of days
Laura
10.0
/ 10
The hotel is clean and the bedroom. The personnel is friendly and courteous. Great people!! Simple breakfast but good. We love it
Michael
10.0
/ 10
Facility was very well maintained and customer service was above and beyond. Catherine was extremely helpful assisting us with our needs at check in and was extremely friendly going the extra mile to make us comfortable. The room smelt great and was clean. The building was extremely secure. Swipe in building and room. 10/10 would stay here again in a heartbeat.
In the Area
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9420 Statesville Road, Mecklenburg County, North Carolina, United States, 28269
Main Facilities
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WiFi
Elevator
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Available Room Types in Extended Stay America Select Suites - Charlotte - Northlake
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What's around Extended Stay America Select Suites - Charlotte - Northlake
9420 Statesville Road, Mecklenburg County, North Carolina, United States, 28269
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Location
Extended Stay America Select Suites - Charlotte - Northlake is located in area / city Mecklenburg County.
About Extended Stay America Select Suites - Charlotte - Northlake
Extended Stay America Select Suites - Charlotte - Northlake is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Extended Stay America Select Suites - Charlotte - Northlake
Others
Hotel Services
- Express check-out
- Front desk
- Laundry service
General
- Parking
- Smoking area
Public Facilities
- Others
- Elevator
Connectivity
- Free WiFi
Accommodation Policy & General Information in Extended Stay America Select Suites - Charlotte - Northlake
Important Note
- Pet fee: USD 25 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- This property is professionally cleaned
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
The front desk is open daily from 5:30 AM - 11:00 PM. The front desk is staffed during limited hours.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Available rooms at Extended Stay America Select Suites - Charlotte - Northlake | 123 |
Number of floors in Extended Stay America Select Suites - Charlotte - Northlake | 4 |
Another facilities in Extended Stay America Select Suites - Charlotte - Northlake | Express check-out, Front desk, Laundry service, Parking, Smoking area |
Frequently asked question in Extended Stay America Select Suites - Charlotte - Northlake
What are available facilities at Extended Stay America Select Suites - Charlotte - Northlake?
There are top facilites at Extended Stay America Select Suites - Charlotte - Northlake such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Extended Stay America Select Suites - Charlotte - Northlake?
The standard check-in time at Extended Stay America Select Suites - Charlotte - Northlake is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Extended Stay America Select Suites - Charlotte - Northlake
Extended Stay America Select Suites - Charlotte - Northlake has a 2.5-star rating.
How many floors does Extended Stay America Select Suites - Charlotte - Northlake have?
Extended Stay America Select Suites - Charlotte - Northlake has 4.
How many rooms are available at Extended Stay America Select Suites - Charlotte - Northlake
Extended Stay America Select Suites - Charlotte - Northlake has 123.
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More Reviews from Other Guests in Extended Stay America Select Suites - Charlotte - Northlake
Other sources (228)
6.6
Pleasant
From 228 reviews
Cleanliness
7.0
Room Comfort
7.4
Service and Facilites
7.2
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Traveler Reviews Extended Stay America Select Suites - Charlotte - Northlake
Number of reviews per page
20
40
Top reviews
Verified traveler
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Paid extra for sheets everyday and never once got them. Also no WiFi and barely any tv channels was not the best was not happy but made do. People next to my were up all ight blaring music and for a smoke free place everything smelt like weed
Latavia
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Customer service is good
Kelly
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Dirty and run down.
Sink in room didn’t drain.
Floor hasn’t been swept or mopped in room.
Latavia
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
They don’t have no breakfast no coffee no snacks they don’t offer us towels. We have to pay for them and they don’t offer us new bedsheets. We have to wash them horrible horrible hotel I would not stay here and they run out of toilet paper every couple of days
Barbara
Business and Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Didn't have no.
Cups in the room didn't have enough towels.The Bear was too hard.You just was terrible
Nicole
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Extended Stay America has decided to add and or increase the pricing for basic amenities (additional towels, sheets and toilet paper) as well as take away certain things you expect to find in a hotel (ie and iron and ironing board). There is no grab and go breakfast AS ADVERTISED on all of the hotel sites, yet THE PRICES REMAIN THE SAME OR IN SOME CASES HAVE INCREASED. Extended Stay America should honestly remember the times in which we are currently living and either decrease your pricing or stop the nonsensical charging for basic items. Don’t put your employees, who don’t get paid enough as is, in a position to “nickel and dime” guests.
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Eva
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
First room I went into was dirty and the bathroom was dirty as well and disgusting when I went downstairs immediately after walking in and letting them know about the conditions of my room I was told that I needed to wait an additional 45 minutes after just waiting 45 minutes to check in because none of the rooms are clean I got accidentally apparently checked into a dirty room and when I was given my new room, it was with an attitude and I was asked would I like my money back and not be serviced because I asked is there a way that we could speed up the process instead of me having to wait another hour for a room because it was my birthday and I had to work and I was already running late. Then the key they gave me didn’t work so I wasn’t able to get into my room until 10 o’clock at night.
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Nicole
Friends and Family
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
My stay was okay, however 3hours after having my id verified (which was fine) a newly registered guest was
Latavia
with Partner
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Just terrible
Nicole
Friends and Family
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Manager Joanna is rude. Rooms smell like marijuana
Nicole
Friends and Family
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
The staff is friendly however the manager Joanna is rude! There was some confusion about when my 13 year old and I were supposed to checkout or extend our stay. I thought it was Friday and went to work as usual and extended the stay. The next thing I know, my 13 year old is frantically texting me because he’s scared that our belongings are going to be put out of the hotel and destroyed by the rain. AND WE HAD A RESERVATION!!!
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Latavia
Business and Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Just horrible
Makari
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Bed bugs and they still don’t care
James
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great
Nicole
Business and Leisure with Children
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Overall this hotel is very clean, no roaches (I haven’t seen any). The staff is attentive, engaging and friendly staff. It would be nice to have coffee available all day and the breakfast could use major improvements (ie fruits, juice, water).
Persephone
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Rooms are big
Persephone
with Children
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Kind
Kisha
Friends and Family
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
I was woken up
Because I felt something kept crawling on me I go in bathroom cut the light on and i noticed that something was moving in my hair shook my hair and roach fail out my hair
Told front desk she asked me was the roach inside or outside roach really
I have a video of the roach
Persephone
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
There was nothing that I didn’t like.
Jennifer
Business and Leisure
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I loved the location of the property. The staff was very nice. I liked the size of the room and the way it was set up. I feel like it was time for some deep cleaning on top of fridge, in corners, etc. Above and beyond the quick clean you'd do most of the year. But there was nothing that made me feel the room was too dirty to stay in. Interestingly there were no ice cube trays or garbage cans in the room. The staff quickly gave me the trays and some plastic bags but the garbage cans never showed up. Outside of that, everything was exactly as described in the reservation and I would stay there again.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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