Four Points by Sheraton Chicago Schaumburg

Beautiful room. Spacious, nicely decorated & spotless.

It was good for one night.

the bartender disappeared for extended periods. the television service went for over 24 hours new experiences for this traveler not again

It was a five-day business trip, and I would stay here again. Nothing fancy.

Will not stay here again.

The had a bar. Practical lobby. Much more quiet than other hotels in the area. Good for business. Huge room!

We do hotel dtays 3 ot 4 times a year. This was the best hotel we've been to in 4 years. Clean. Quiet. Nice bathroom. Great pillows. Even better mattress. The staff was fantastic allnthe way through but the young lady who checked us in late afternoon on Thursday was impeccable, kind, dressed well and was the highlight of your staff. But they all were...the bartender (who was also the cook) was quick and perfect. The maid service was quiet and respectful. Our room had window shades that were button activated. It was pitch black when they were closed. Also...a big tv for a hotel room. I love that. You can also hook into your own Amazon tv and netflix account and watch it there. I can't say enough about our stay...just great. Thank you all.

Was given a room that has a defective shower and the warped floor to show that this isn’t a new issue, but a shower curtain over a ledge that serves as a ramp for the water to run off into the bathroom is bad enough. Combine it with a drain that’s higher than the floor and that warping that angled the water right out of the bathroom and into the entry way. Which was absolutely flooded when I came out of the bathroom for the knocking to let me know it flooded the next room and hallway. Zero indication of that was seen in the bathroom or at the door so I was confused until I turned around and saw my luggage was laying in a pool of water. It took hours for me to go through my soaked clothes and make sure that nothing had bled out and destroyed my things. So I hand washed what I saw needed it to prevent stains before it was picked up by a laundry service. Down jackets that haven’t been worn since being cleaned the day before I checked it will be at least $60 in dry cleaning. Again. About $200 more for the laundry and looking at $400 to clean the brand new Tumi luggage that was sitting in water and soap/shampoo. Hopefully it’s not destroyed. I had to extend my stay since my clothes came back but I have no luggage. The manager was kind enough to offer me the rate that it is online, and of course full price was paid for this visibly damaged room that has no option to use the shower. I’ve been staying here for weeks. Thousands of dollars was gladly spent. I liked the place.

Probably the best option in the area in terms of maintenance and amenities. The place is new, has breakfast and dinner at the on site bar and access to Lifetime fitness down the street while staying. There is a small gym on site. Has a little snack shop next to the desk, a laundry facility (evidently) and is right by the other restaurants on Higgins. No business center (as listed) being the only downside. The one pc in the lobby was broken. Fantastic black out shades. Zero clue what time it is when I wake up. Though they DO have a clock in the room. A rare treat apparently. Smart tv with streaming apps built in. And the keys are from this century and don’t de magnetize every time they come near my phones with massive magnets on the back. Yay.

Great staff and location. Next to mall and restaurants. Recommend for travelers. Front desk staff friendly and accommodating.

cost

Overall great experience!

Clean and well decorated

Excellent! The front desk guy/manager was awesome!

Perfect

The property was nice and clean very friendly and quite although the bed was a bit too firm for me but my partner indicated it was perfect

Nice place. Noisy guests, but sometimes that happens no matter where you stay.

Solid room. Nice staff.

Staff friendly. Room was very big. Comfortable bee

Great price for the location and staff were very helpful, especially Geoff who helped us throughout our stay. Would come again