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Grand Smokies Resort Lodge

Name: Grand Smokies Resort Lodge
Address: 2385 Parkway, Pigeon Forge, Sevier County, Tennessee, United States, 37863, 2385 Parkway, Tennessee, 37863, United States
Rating: 8.2

Hotels

8.2

/10

Very Good

510 reviews

What Guests Say About Their Stay

Lisa

10.0

/ 10

The hotel room was clean and we loved that it included a small kitchenette. The fireplace in the room doesn’t heat and was only for looks. The indoor pool is very nice and they even have a small game room with pool tables. The staff is friendly and we received vouchers to use at the restaurant next door for breakfast. We would definitely stay there again!

stacey

10.0

/ 10

My husband and I enjoyed our stay. The hotel and all the staff was wonderful. Our room was clean and had a fantastic kitchen with lots of space. The only problem we had was being on the end near the main parkway because of the disrespectful people with motorcycles and cars reving the engines all night long. Other than that it was perfect. Obviously that's not the hotels fault. This was our 2nd time staying here and will definitely be back. Thank you!

Lu Ann

10.0

/ 10

It was great. Clean. They gave you vouchers for breakfast at the Wood grill for buffet on Saturday and Sunday.

In the Area

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2385 Parkway, Pigeon Forge, Sevier County, Tennessee, United States, 37863

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Grand Smokies Resort Lodge is a hotel is located at Pigeon Forge. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Grand Smokies Resort Lodge

2385 Parkway, Pigeon Forge, Sevier County, Tennessee, United States, 37863

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Discover More About Grand Smokies Resort Lodge

Location

Grand Smokies Resort Lodge is a hotel is located at Pigeon Forge.

About Grand Smokies Resort Lodge

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Smokies Resort Lodge exclusively for you.

Grand Smokies Resort Lodge is a hotel with great comfort and excellent service according to most hotel's guests.

Grand Smokies Resort Lodge is a wise choice for travelers visiting Pigeon Forge.

All facilities in Grand Smokies Resort Lodge

Others

General

Parking
Banquet
Smoking area
Fireplace in lobby

Public Facilities

Others
Restaurant
Elevator

Business Facilities

Meeting facilities
Meeting rooms
Conference center

Things to Do

Indoor pool
Waterslide

Hotel Services

Tours
24-hour Receptionist

Nearby Facilities

Souvenir shop
ATM/Banking

Family-friendly Facilities

Children pool

Transportation

Bus/truck parking

Connectivity

Free WiFi

In-room Facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Grand Smokies Resort Lodge

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pet deposit: USD 200.00 per stay
Pet fee: USD 40.00 per pet, per day
Service animals are exempt from fees
Early check-in fee: USD 50.00 (subject to availability)
Crib (infant bed) fee: USD 15.0 per day
Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:

16:00 - 03:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - 03:00 - to 11:00
Available rooms at Grand Smokies Resort Lodge	160
Another facilities in Grand Smokies Resort Lodge	Banquet, Smoking area, Fireplace in lobby, Others, Meeting facilities

Frequently asked question in Grand Smokies Resort Lodge

What are available facilities at Grand Smokies Resort Lodge?

There are top facilites at Grand Smokies Resort Lodge such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Grand Smokies Resort Lodge?

The standard check-in time at Grand Smokies Resort Lodge is starting from 16:00 - 03:00 while the latest check-out time is at Before 11:00

What is the star rating of Grand Smokies Resort Lodge

Grand Smokies Resort Lodge has a 2.5-star rating.

How many rooms are available at Grand Smokies Resort Lodge

Grand Smokies Resort Lodge has 160.

What do past guests say about Grand Smokies Resort Lodge?

Grand Smokies Resort Lodge is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Grand Smokies Resort Lodge

Overall Ratings & Reviews Grand Smokies Resort Lodge

Other sources (510)

8.2

Very Good

From 510 reviews

Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.6

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Traveler Reviews Grand Smokies Resort Lodge

Number of reviews per page

Top reviews

Michelle

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Great staff

Lisa

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

stacey

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Samantha

Leisure

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The staff was great, with the exception of the older gentleman that works overnight. He was a bit disgruntled at times. The pool being opened til 1am was a plus. I would stay again when in the area. However, do not I repeat do not eat at the Wood Grill Buffet unless you want food poisoning. I wish I would have checked their reviews before spending $60+ on a buffet we didn’t eat and wasn’t able to get refund.

Karyn

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The room was comfortable, quiet, and clean, and the jacuzzi tub was a lot of fun to use. Their was a nice view from the balcony. The pool was mostly crowded with kids, as to be expected, but during the middle of the day, while everyone else was out doing other things, my husband and I had it all to ourselves and the slide was a blast. You'd think the breakfast would be good, since it was in the restaurant that shares the parking lot, but it was no better than your average hotel mediocre breakfast with runny eggs fatty bacon, and processed foods. They did at least have fresh berries. It wasn't available the second morning we were there, but we weren't going to eat it anyways, so that was just fine.

Lu Ann

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

It was great. Clean. They gave you vouchers for breakfast at the Wood grill for buffet on Saturday and Sunday.

Denise

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Pool with slide was awesome! Room was great with full kitchen! We enjoyed it very much and will be back

gordon

Leisure Family

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Although rags were clean, they were dingy looking. The soap dispenser in shower didn't work. Below our balcony was a least desirable view. Between the buildings were old rotten bails of a hay scattered and trashy. Elevators were nasty.

Ivan

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Pool needs to have a person to keep watch people doing dirty things in water with family all around them

Angelique

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very basic no thrills

Myron

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Nice for the price

Katherine

Friends and Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

We stayed for a night after visiting Dollywood. The staff we interacted with were friendly, the room seemed clean, the air conditioner worked well & wasn’t noisy like others suggested, it is a little outdated and could use some repairs but overall it was a pleasant stay. We didn’t opt in for breakfast, but the restaurant seems fine. Whatever they had for dinner smelled good. Gorilla Taco behind the hotel was delicious

Jason

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

An older property with lots of updates, very modern, and very clean !

Michael

Leisure with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Its an older motel, buffet was horrible and not free

Sandy

Leisure with Partner

4.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

First off, RUDE staff except the Haitian girl- who was very kind. This includes the night staff and the elderly lady the next morning. RUDE! RUDE! RUDE! No safety lock at top of door. Room had an odor that my dog rolled in and stunk. Only served artery clogging powder coffee mate down stairs in lobby, no liquid creamer. Had to ask for the breakfast voucher from the RUDE lobby desk which was served in the restaurant next door. Breakfast was good, except you had to pay for any kind of drink and tip, which was not included. Overall experience-POOR AND WE WILL NOT STAY THERE EVER AGAIN!!!

Julie

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

The floors in our room were really dirty and the bed was very uncomfortable.

Kimberly

Leisure with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Property was a good price for the area and the balcony was nice, however you do get what you pay for. The beds have metal frames that make a loud sound when you sit or get up from the side of the bed, and they were very firm. The microwave and fridge were rusted and broken inside. The rest of the room was clean.

Timothy

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Debra

Leisure Family

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Staff are so nice and helps with any needs qiuckly.

Victoria

Leisure Family

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We had to walk a ways from our room to our truck. The pool room was way to hot. The pool water was also very hot. The cost was not a good deal for the quality.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.