Hampton Inn and Suites Miami-Airport South-Blue Lagoon

Grat breakfast

There were stains on the headboard, wall and curtain.

Good

Well

The reception, kitchen staff, and the shuttle driver were quite pleasant and accommodating. The breakfast was average but good that it was not merely a continental one. The room clealiness could be improved because it was not properly cleaned and the bed not well made.

Easy access to MIA airport

Very very nice property. Walk 6 minutes to a 4-star Italian restaurant, Amore!

Enjoyed the pool which gave rooftop vibes and had so many fun activities for kids also.

I really enjoyed my stay at the Hampton Inn and Suites. The staff was extremely helpful and friendly. Could have done with more toiletries such as shower caps. The check in and check out process was easy and quick.

Close to everything

Very accommodating here...workers were spot on..what a delight

I was told at check-in that the system for validating keys was down and they would have someone open the door for us. For 3 days everyone we came back to the hotel or went to the pool or breakfast we had to stop at the desk to be let in our room. There are no back up keys for these rooms. It was so inconvenient. I asked if there was some kind of compensation for our trouble they said no. Each time we were waiting at the desk for like 15 minutes for them to call and have security or housekeeping go to our room and then go up and wait at the room for them to come open it. It was very disappointing. I was charged for parking, a higher price than was advertised which annoyed me. We didn’t have a keycard so we had to buzz the desk and wait for them to open the gate from inside, then the overheard gate was hanging off on one side and looked like it would fall off on my car. Very scary. While waiting for someone to check in so I could be let in my room I noticed that they all got bags with water and snacks which we did not receive at check in because the desk employees were too busy talking to each other. I also had to call the desk multiple times to have the shuttle pick up at the airport. We were at the airport waiting in the correct spot but the shuttle didn’t come so I called and had to wait another hour at the airport for pick up. The room was fine and clean and the breakfast was decent.

Breakfast was amazing and most importantly free!

It was nice and quiet everyone was nice and accommodating

Suite was nice, spacious and clean. Loved the kitchen area.

The only reason I didn’t give an excellent rating is because for the extent of my stay the one key and keycard system was down. But i can say the staff was very professional, courteous, welcoming and helpful. I would recommend this location.

The check-in process was easy and the room was very nice. Giovanni was extremely helpful and gave us the name of a restaurant to try out. Casa Juan’s was very good and a close walk from the hotel.

The staff was very helpful.

Not a bad stay. It’s a busy hotel with a lot of tourist moving through. Nice comfortable bed and roomy shower. Not a lot of restaurants nearby except fast food but there is a grocery store, Walgreens, and a CVS very close by.

Convenient, comfortable hotel: clean, modern rooms, friendly staff, breakfast is very basic but well managed...constantly being replenished. Covered parking is $17 a night, easy in and out.The only issue was housekeeping didn't stock the room adequately: there were 5 of us in a one bedroom suite that is supposed to hold up to 6 people, however they left 3 towels both times they made up the room and utensils in the kitchenette were incomplete...after asking the front desk 3 different times for the missing plates, glasses and cutlery we just gave up and took disposable ones from the breakfast buffet.